Allo

AI receptionist add-on inside a per-seat business phone system for teams under 250 people.Checked October 15, 2026. 31 answers, each with its source.

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A month at 100 calls

$90

on Business, billed flat fee

The $45 plan covers all 100 calls.

How the month adds up
At 500 callson Business	$90

14th lowest of 44 priced in Small business. The middle one costs $99.

Every plan we priced

What each plan costs for 100 calls a month
Plan	For 100 calls
BusinessNo usage charge	$90
UltraNo usage charge	$165

Includes required fees: AI Receptionist add-on, per agent per month $45.

100 calls a month of 2½ minutes each, every call a different caller, on the cheapest public plan that covers them, paid monthly. How we price

On a call

Not statedBooks appointments: not stated
PartlyRules in plain language send a caller to a teammate, another line or an outside number
Not statedAfter-hours rules: not stated
PartlyEvery handled call lands in the app with its summary
NoAllo staffs no answering service behind the AI
PartlyEnglish, Spanish and French

All 4 on-call answers

Good for

small sales and service teams that want one phone system to answer and log every call

Look elsewhere if

you want a person to take over a call
you book in Google Calendar, Outlook or Calendly

Close in cost:SmartMessage by AnsweringService.com $90 through salesDialbox CA$129 (about $91)IONOS AI Receptionist £69 (about $91)Compare with the two closest

Allo is a business phone system for teams under 250 people, sold per seat, with an AI receptionist add-on that answers calls, books into your calendar and writes every call up. It runs on mobile, desktop and web apps.

Watch out

The only free way onto Allo is a 7-day Business trial that takes a card at signup and charges it automatically when the week ends; there is no standing $0 plan. The trial is also throttled: international calls off, SMS sending limited, outbound calling capped at 100 minutes per number per 24 hours, so a busy line cannot be fully tested inside it.
The Ultra plan card advertises seven AI agents (AI SDR, AI Customer Support Agent, AI Lead Qualifier, AI CRM Manager, AI Sales Coach, AI Data Analyst, Create your own AI agent) as plan features, while the comparison table on the same page marks every one of them "Currently in beta". The Solo plan is likewise priced on the page but cannot be bought: its button reads "Join the waitlist". Warm transfer on the AI receptionist is also labeled beta in the docs.

All 31 answers

Every answer comes from Allo’s own pages. Open “Their words” for the quote and the page it is on.

What it costs at your call volume

$90 at 100 calls$90 at 500Billed flat feeKeeps answering past the allowance4

Cost at 100 calls a month

$90 a month on Business for 100 calls of 2.5 minutes. Includes required fees: AI Receptionist add-on, per agent per month $45.

Their words

Business $45 /month per seat Billed monthly

withallo.comPlan cards, Monthly toggle, Business card

Cost at 500 calls a month

$90 a month on Business for 500 calls of 2.5 minutes. Includes required fees: AI Receptionist add-on, per agent per month $45.

Their words

Business $45 /month per seat Billed monthly

withallo.comPlan cards, Monthly toggle, Business card

What it bills by

Billing is a flat per-seat monthly fee with unlimited national calling, not per minute or per call; the receptionist itself is an add-on priced per agent.

Their words

Per seat, per month, billed monthly or yearly. Solo is one seat. On Business and Ultra you add seats when your team grows, and you only pay for the seats you use, with no setup fees.

withallo.comFrequently asked questions, "How is Allo priced?"

Past your allowance

Partly

National calls are unlimited so there is no call allowance to exceed, but international calls and non-US texts are metered against a shared credit balance you top up.

Their words

The Business plan includes unlimited calling at the workspace level, so there's no shared pool to run out of. The AI Receptionist is an add-on billed per agent, not per minute. International calls and texts are paid from credits, one balance shared by the whole team.

help.withallo.comPlans & Billing, "Are call minutes or AI credits pooled across the team?"

What it does on the call

TransfersUrgent callsHuman backupTexts callers4

Transfers to a person

Partlyfrom AI Receptionist

Rules in plain language send a caller to a teammate, another line or an outside number, but the warm transfer that announces the caller first is still labeled beta by the vendor.

Their words

By default, the agent transfers calls directly. Turn on Warm transfer (beta) and the caller waits on hold while Allo rings your teammate, announces the caller's name and reason, and only connects them if they accept.

help.withallo.comTransfer rules, "Warm transfer"

Urgent calls escalated

Partlyfrom AI Receptionist

You can write a rule that pushes urgent calls straight to a person, and Allo emails the team when a promised callback has not happened, but there is no documented on-call rota or paging escalation.

Their words

When: the condition, written in plain language. For example "Billing questions go to the office" or "Urgent jobs go straight to me"

help.withallo.comTransfer rules, rule parts list

Human receptionists as backup

Allo staffs no answering service behind the AI: every escape route the vendor documents routes the caller back to your own people or an outside number you nominate.

Their words

Transfer to: a team member, another inbox in your workspace, or an external number

help.withallo.comTransfer rules, rule parts list

Texts your callers

Partlyfrom Business

Missed callers get an automatic text back and the team holds text conversations in the shared inbox, but outbound texting is a Business-plan feature and only free to US numbers.

Their words

Receiving texts is unlimited on every plan, at no cost. Sending to US numbers is included on Business and Ultra, at no extra cost. Sending elsewhere uses SMS credits, billed by destination.

withallo.comFrequently asked questions, "Is texting included?"

What you get after the call

Summary by textRecordings and transcripts2

Call summary by text

Partlyfrom AI Receptionist

Every handled call lands in the app with its summary, and email notifications cover promised callbacks, but the vendor's documentation does not establish an SMS summary to the owner after each call.

Their words

Every call your agent handles lands in your Calls tab, with an AI Receptionist filter to find them fast. Open a call to get: Summary: the key points of the conversation

help.withallo.com"After every call" section

Recordings and transcripts

Yes

Recording, verbatim transcription and an AI summary start automatically on every call, on every plan, and recording cannot be switched off from inside the app.

Their words

Yes, every call made through Allo is automatically recorded, transcribed, and summarized by AI. You cannot disable recording in-app (contact support if needed).

help.withallo.comCall Features, "Are all calls automatically recorded?"

What it connects to

Google CalendarOutlookCalendlyCRM and ZapierTrade software5

Google Calendar

The vendor names its booking integrations as a closed set of three: Google Calendar, Cal.com and Calendly, so Outlook and Microsoft 365 are not supported for mid-call booking.

Their words

The agent can book meetings for you during the call. It works with Google Calendar, Cal.com, and Calendly.

help.withallo.comMeeting booking, opening sentence

Outlook

The vendor names its booking integrations as a closed set of three: Google Calendar, Cal.com and Calendly, so Outlook and Microsoft 365 are not supported for mid-call booking.

Their words

The agent can book meetings for you during the call. It works with Google Calendar, Cal.com, and Calendly.

help.withallo.comMeeting booking, opening sentence

Calendly

The vendor names its booking integrations as a closed set of three: Google Calendar, Cal.com and Calendly, so Outlook and Microsoft 365 are not supported for mid-call booking.

Their words

The agent can book meetings for you during the call. It works with Google Calendar, Cal.com, and Calendly.

help.withallo.comMeeting booking, opening sentence

CRM, Zapier and webhooks

Yes

Native CRM sync covers HubSpot, Salesforce, Pipedrive, Attio and others from the Business plan up, with Zapier, Make, webhooks and a public API for everything else.

Their words

Allo is natively integrated with HubSpot, Salesforce, Pipedrive, Attio, GoHighLevel, Odoo and Google Sheets. Everything else connects through Zapier, Make or the open API (Business and up).

withallo.comFrequently asked questions, "Does Allo work with my CRM?"

Your trade’s software

Partly

Trade-adjacent tools are covered through Jobber, JobNimbus and Follow Up Boss, but the documented integration catalog names no ServiceTitan, Housecall Pro, Dentrix, Clio, OpenTable or Mindbody.

Their words

Jobber: Automatically sync call recordings and summaries to your Jobber clients

help.withallo.comIntegrations / CRM list

Trying it, starting and leaving

Free trialCard to startSign up without a callSetup feeMonth to month5

Free trial or free plan

Partlyfrom Business

You can run Allo on a real line for seven days on the Business plan before paying, but outbound calling is capped and international calls are switched off during that window.

Their words

7 days, on the Business plan. Full access to the apps and features: desktop, mobile, team features

help.withallo.com"The basics" bullet list

Card required to start

Yes

A valid card is taken at signup and charged when the seven days end, with one reminder email the day before the charge.

Their words

Credit card required, and you won't be charged until the trial ends. You get an email reminder 1 day before the charge, and you can cancel anytime during the trial.

help.withallo.comFree trial card, "Try Business free for 7 days"

Yes

Business is bought and configured from the app without talking to anyone; only the Ultra tier and larger migrations route through sales.

Their words

No. Business starts in minutes, straight from the app, and Solo will too when it opens: join the waitlist on its card. Ultra and larger migrations get a dedicated onboarding when you contact sales.

withallo.comFrequently asked questions, "Do I have to talk to sales to start?"

Setup fee

No onboarding or setup charge on any plan; the only one-time fee is the $24 US carrier registration a number needs before it can text.

Their words

No setup fees and no contracts. You pay only for what you use and can upgrade, downgrade or cancel anytime, with no lock-in.

withallo.comFrequently asked questions, "Are there setup fees or contracts?"

Contract and cancelling

Yes

Month-to-month is offered on every plan and you cancel yourself from Settings, keeping access to the end of the paid period; yearly billing is optional, not required.

Their words

Cancel anytime from Settings > Billing (web/desktop) or Settings > Profile > Manage Subscription (iOS). You keep access until the end of your billing period.

help.withallo.comPlans & Billing, "How do I cancel my subscription?"

Which languages it speaks, and how it sounds

English, Spanish and FrenchChoose the voiceHear it first3

Languages

Partlyfrom AI Receptionist

Marketing claims several languages including Spanish, while the help center limits the agent's voices to English and French, so coverage beyond those two is not established.

Their words

The agent speaks the language of the voice you pick. Choose the language first, then the voice, in the Personality settings. Voices are available in English (US and UK) and French (France and Canada).

help.withallo.com"Languages" section

Choose or clone the voice

Partlyfrom AI Receptionist

You pick a language and then an ElevenLabs voice and listen before choosing, but a voice built for your own brand is an Ultra-tier item and no voice cloning is offered.

Their words

Voice: pick a language, then a voice. You can listen to each one before choosing.

help.withallo.comSet up your agent, step "Shape its personality"

Hear it before you buy

Yes

Recorded sample calls play on the product page, an AI agent answers the published sales line, and you can place a test call to your own agent before going live.

Their words

An Allo agent picks up and puts you through to sales or support. It is the fastest demo on this page.

withallo.comFrequently asked questions header, beside 888-298-ALLO

Your phone number and where it works

Keep your numberMove your number inAustralia3

Keep your number

Yes

You keep your existing line and forward it to Allo, which the mobile app tries to configure with your carrier automatically, and all AI features then apply to those calls.

Their words

Call forwarding redirects incoming calls from your personal number to your Allo number.

help.withallo.com"How it works" section

Move your number in

Yes

Porting in is free and handled with your carrier for you, taking a few business days, and the help center documents a separate route for porting a number back out.

Their words

Allo charges nothing to port your number. Your ported number is included in your existing plan with no extra monthly fee.

help.withallo.com"Costs" section

Australia

Yes

US and Canadian numbers activate instantly, UK and Australian numbers take a few days with proof of address, EU countries are covered with local documents, and the vendor states GDPR compliance.

Their words

Allo offers business phone numbers in 120+ countries. Some are instant. Others require local business documents.

help.withallo.comInfo callout above "Get a Number Instantly"

Who it is built for

HIPAASeveral locations3

Industries it is set up for

Partlyfrom AI Receptionist

Presets are written by job (receptionist, support, lead qualifier, appointment setter) rather than by trade, and the trade pages the vendor publishes say one setup suits them all.

Their words

The same setup works whether you run a real estate office, a law firm, an HVAC or plumbing company, a medical practice or any small business that lives on the phone.

withallo.comBefore you start, "What does an AI receptionist do?"

HIPAA, with a signed BAA

Partlyfrom HIPAA BAA add-on

A Business Associate Agreement is signed for healthcare customers, but only as a paid workspace add-on and only on the Business and Ultra plans.

Their words

Yes, if your business handles patient information. The BAA is a $50 per month add-on for your whole workspace, on Business and Ultra.

help.withallo.comFrequently asked questions, "Do you sign a HIPAA BAA?"

Several locations or numbers

Yes

One workspace can run several lines, each with its own agent and rules, and extra numbers start at $5 a month each on any plan.

Their words

Each line gets its own agent. The agent you configure belongs to the line you are currently on, so a support line and a sales line can run two different receptionists.

help.withallo.com"What the AI receptionist does", closing paragraph

Getting set up and getting help

Setup helpSupport2

Setup help

Yes

Setup is a guided self-serve flow said to take minutes with no technical skills, while custom onboarding with an account manager is reserved for the Ultra plan.

Their words

Most teams take their first calls on Allo the same day. Setup is guided and needs no technical skills.

withallo.comFrequently asked questions, "How hard is it to switch from my current phone system?"

Support

Email support is on every plan, live chat and priority support from Business, Slack and a named manager on Ultra; a sales line is published but support hours are not stated.

Their words