AI Receptionist

$57.75 a month on Essential for 100 calls of 2.5 minutes (250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is $70.25.

$261.50 a month on Business for 500 calls of 2.5 minutes (1250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is $324.

Metered per voice minute: each plan buys a monthly minute pool and extra minutes are sold at a flat per-minute rate, not per call or per caller.

Partly

Calls are not auto-upgraded or billed down: once the monthly minutes run out the receptionist stops answering unless you have pre-bought Booster Pack minutes at $0.25 each, with an 80% warning by email and text.

Yes

AI call screening is listed on every plan including the $14 Essential tier, and the vendor says spam calls are logged rather than passed through; it does not state whether screened calls still draw down plan minutes.

Partly

It books into the caller’s slot during the call, but only through a connected Google Calendar; the vendor says other calendar platforms are still to come for higher plans.

Yes

Transfers are warm by default: it texts you who is calling and why, shows the live transcript, and only connects the caller if you accept. Essential to Solopreneur transfer to a single number, Business to multiple.

Partly

Answering is 24/7 on every plan including weekends and holidays, and out-of-hours behaviour is shaped by your written AI instructions and timezone rather than by a dedicated business-hours scheduler the vendor documents.

Yes

Emergency recognition is a documented behaviour: the vendor says it triages urgent calls and routes them straight to the on-call technician or vet, with protocols you customise in the AI instructions.

No

No human agents sit behind the AI. The vendor positions itself against live answering services precisely because every call is handled by the AI itself; the only people you reach are its founders, for support rather than call overflow.

Yes

You write the intake in plain language: which questions to ask, what to collect and when to escalate, and on trade pages it also qualifies and prices leads before booking.

Partlyfrom Essential

It answers prices, hours and services from your own material, but the cheapest plan is limited to typed FAQ and text; files and website URLs as sources start on the $39 Starter plan.

Yes

Callers can text the same number and hold a full SMS conversation answered from the same knowledge base, on every plan; each tier includes an SMS quota (40 outbound on Essential up to 500 on Business).

Yes

You can get per-call alerts by SMS as well as email, with a daily SMS and email digest as the alternative; both rows are ticked on every plan including Essential.

Yes

Every plan carries text and audio transcripts plus a live transcript during the call; downloading the recording as a file starts on Starter, and retention runs 3 months on Essential to 2 years on Business.

Yes

Google Calendar is the only calendar it books into, included from the $14 plan up

Yes

the vendor says support for other calendar platforms is still to come, and names no Outlook, Microsoft 365 or Calendly integration anywhere on its site.

Yes

the vendor says support for other calendar platforms is still to come, and names no Outlook, Microsoft 365 or Calendly integration anywhere on its site.

No

No CRM is written into today: the vendor’s own third-party integration list covers only Google Calendar and Google Voice forwarding, and HubSpot and Salesforce appear under features it is still building. No Zapier or webhook is documented.

Partly

A 7-day trial lets it answer your real line: you get 30 minutes of live calls and can forward your existing number to it, but there is no standing free plan afterwards.

No

No card is taken to start the trial and nothing is billed until you add one; the vendor repeats this on the hero, the trial panel and the FAQ.

Yes

You sign up, pick a plan and configure it yourself in the dashboard in about five minutes; no demo booking or sales call is required, and only the custom enterprise plan goes through contact us.

No

The vendor states flatly that there is no setup or onboarding fee on any plan, and on Starter and above it does the AI instruction and knowledge-base build for you at no charge.

Yes

Month-to-month with no contract, and you cancel yourself in the app without phoning anyone; annual billing exists as a cheaper option rather than a requirement.

It auto-detects and replies in the caller’s language on every plan including the $14 tier, and the help centre prints the full list of roughly 57 languages from Afrikaans to Mandarin Chinese.

Partly

You pick from ten stock voices with American, Canadian or British accents and tune five personality sliders, but nothing on the site offers cloning your own voice; personality tuning needs Starter or above.

Yes

Three live demo receptionists are published with their phone numbers and suggested questions, plus recorded sample calls, and the vendor will build a demo for your own business on request.

Yes

You keep your existing line and forward it with carrier star codes, documented per carrier, and can switch forwarding off again at any time; VoIP lines need your provider to set it up.

Yes

Currently, we provide phone numbers and service in the United States and Canada.

Yes

Sold in the US and Canada only: the vendor states it provides numbers and service in those two countries, lists EU as expansion work, and although it publishes a GBP price page the same page repeats the US-and-Canada limit.

Yes

No Australian presence is mentioned.

It ships tailored pages and configurations for seven trades — plumbing, veterinary, pet grooming, catering, CPA firms, schools and nonprofits — each with its own scripts, emergency protocols and intake fields.

No

No BAA today on any plan: the vendor lists HIPAA compliance and Business Associate Agreements among features it is still building, so patient calls are not covered at present.

Partly

Multi-location answering is claimed on the veterinary page and the Business plan adds transfers to multiple numbers, 20 transfer contacts and five linked team accounts, but the vendor publishes no per-location or per-number price.

Yes

Self-setup takes about five minutes, and from the $39 Starter plan the vendor’s own team writes your AI instructions and knowledge base from your website and returns it within a day.

Partly

Email support, a 24/7 AI phone line and direct contact with the founders on every plan, with faster responses on Business; the vendor publishes no human support hours or live chat.