Dialzara
AI phone receptionist for small businesses, billed by minutes of talk time from $29 a month.
Our verdict
Dialzara is an AI phone receptionist from Eagle, Idaho, built for small businesses that miss calls. It sits inside a wider platform from the same company that also sells outbound calling agents, an AI texting agent and a website chatbot.
At a glance
Partlyfrom Business Pro
Books appointments
Books into a live calendar during the call, but the pricing table gates calendar sync to…
Yes
Transfers to a person
Blind transfer to your team is on every plan, Business Lite included
Partlyfrom Business Pro
After-hours rules
Every plan answers 24/7, but after-hours rules and escalation are marked absent on Business…
Yes
Call summary by text
Every plan includes email and SMS notifications after each handled call plus a summary of every…
Partly
Calendar and CRM
Zapier
Partly
Languages
10 languages
No
Human receptionists as backup
No vendor staff answer calls the AI cannot handle: the fallback is your own instructions or a…
Yes
Hear it before you buy
A public demo line rings the vendor's own AI receptionist, and an interactive product demo is…
Good to know
All 37 answers
Every answer comes from Dialzara’s own pages. Open “Their words” for the quote and the page it is on.
What it costs at your call volume
5 answers
- Cost at 100 calls a month
$112.50 a month on Business Pro for 100 calls of 2.5 minutes (250 billed minutes). Billed in 1-second steps: 2.5 min for a 2.5-minute call.
Their words
Business Pro $99/month Up to 220 minutes of talk time included Overage: $0.45/min
dialzara.comBusiness Pro plan card
- Cost at 500 calls a month
$436.50 a month on Business Elite for 500 calls of 2.5 minutes (1250 billed minutes). Billed in 1-second steps: 2.5 min for a 2.5-minute call.
Their words
Business Elite $349/month Up to 1000 minutes of talk time included Overage: $0.35/min
dialzara.comBusiness Elite plan card
- What it bills by
Bills per minute of live talk time against a monthly minute bucket on every inbound plan, tracked to the second with no rounding up of partial minutes.
Their words
Only live talk time while connected to a caller. Usage tracked to the second - partial minutes are not rounded up.
dialzara.comPricing FAQs, 'How are minutes calculated?'
- Past your allowance
Yes
Each plan publishes a per-minute overage rate ($0.48 Lite down to $0.35 Elite), but extra minutes come through auto-recharge or a la carte purchase; if minutes hit zero, callers go straight to voicemail.
Their words
We'll email you when your AI receptionist has 15 minutes left, so you can turn on auto-recharge or buy extra minutes a la carte. If it hits zero, callers go straight to voicemail. Overage is $0.48/min on Lite, $0.45/min on Pro, $0.40/min on Plus, and $0.35/min on Elite. Any additional minutes purchased do not expire and carry forward until used.
dialzara.comPricing FAQs, 'What happens when I exceed included minutes?'
- Spam calls not billed
Yes
Known spam numbers are blocked automatically by default, there is a manual block list, and the vendor states spam and wrong-number calls do not use plan minutes.
Their words
Plans include 60–500 minutes depending on tier. Spam and wrong-number calls do not consume the plan.
dialzara.comPricing section, Notes line
What it does on the call
8 answers
- Books appointments
Partlyfrom Business Pro
Books into a live calendar during the call, but the pricing table gates calendar sync to Business Pro and above, while Dialzara's plain-text pricing page lists booking on Lite — the vendor's pages contradict each other.
Their words
Calendar sync (Google/Outlook) — ✓ ✓ ✓
dialzara.comCompare Inbound Plans table, 'Calendar sync' row: Lite —, Pro/Plus/Elite ✓
- Transfers to a person
Yes
Blind transfer to your team is on every plan, Business Lite included; warm transfer, where the person is briefed before the caller is put through, starts at Business Pro.
Their words
Blind call transfers ✓ ✓ ✓ ✓ / Warm call transfers — ✓ ✓ ✓
dialzara.comCompare Inbound Plans table, 'Blind call transfers' and 'Warm call transfers' rows
- After-hours rules
Partlyfrom Business Pro
Every plan answers 24/7, but after-hours rules and escalation are marked absent on Business Lite and present from Business Pro upward.
Their words
After-hours rules & escalation — ✓ ✓ ✓
dialzara.comCompare Inbound Plans table, 'After-hours rules & escalation' row; '24/7 availability' under 'All plans include'
- Urgent calls escalated
Partlyfrom Business Pro
Emergency intents can be escalated by warm transfer to an on-call mobile, but escalation and warm transfer are both marked absent on Business Lite and start at Business Pro.
Their words
Configure the AI to recognize emergency intents (after-hours plumbing leaks, urgent medical concerns, legal arrests or accidents, broken HVAC in extreme weather) and immediately escalate via warm transfer to an on-call teammate's mobile
dialzara.comIndustries, 'Can the AI handle emergency vs routine calls differently?'; tier gate from the /pricing comparison table rows 'After-hours rules & escalation' and 'Warm call transfers'
- Human receptionists as backup
No
No vendor staff answer calls the AI cannot handle: the fallback is your own instructions or a live transfer to your own teammate.
Their words
Give your agent specific instructions for that scenario. For example: "If the caller asks something you can't answer, tell them you'll pass it to a specialist who will follow up." You can also enable live-call transfer to a human teammate on request.
dialzara.comAI Receptionist, 'What happens if the AI can't answer a caller's question or gets stuck?'
- Asks your questions
Yes
Every plan, Business Lite included, takes messages with your own custom questions, and the screening prompt lets you define qualifying questions such as budget and timeline.
- Answers about your business
Yes
Answers from your uploaded documents and an imported website on every plan, but Business Lite allows 5 knowledge-base uploads, Pro 10, and Plus and Elite unlimited.
Their words
Knowledge base uploads 5 10 Unlimited Unlimited
dialzara.comCompare Inbound Plans table, 'Knowledge base uploads' row
- Texts your callers
Partlyfrom AI SMS Agent
Texting callers, including missed-call text back and two-way conversations, is the separate AI SMS Agent at $19/month plus $0.05 per AI message and carrier fees, though Dialzara's plain-text pricing page says the SMS agent is free with any voice plan.
Their words
AI SMS Agent $19 /month + $0.05 per AI message SMS carrier fees passed through at $0.0083 per segment.
dialzara.com'Text + chat' section, AI SMS Agent card
What you get after the call
2 answers
- Call summary by text
Yes
Every plan includes email and SMS notifications after each handled call plus a summary of every conversation, delivered seconds after hang-up.
Their words
Email/SMS notifications after each handled call
dialzara.com'All plans include' list under the inbound plan cards
- Recordings and transcripts
Yes
Recordings and transcripts are saved automatically for every call on every plan and kept in the call activity log.
Their words
Yes — recordings and transcripts are saved automatically and available in the call activity log.
dialzara.comAI Receptionist, 'Does the AI receptionist record calls automatically?'
What it connects to
4 answers
- Google Calendar
Partlyfrom Business Pro
Google Calendar is native and the scheduling page lists it from the $29 plan, but the pricing table marks Google/Outlook calendar sync from Business Pro only, so the pages contradict.
Their words
Custom calendar support: Outlook and Apple Calendar are available on the Business Plus plan.
dialzara.com'What it does' list; compare /pricing 'Calendar sync' row and /faqs 'Which calendars does Dialzara support?'
- Outlook
Partlyfrom Business Pro
Google Calendar is native and the scheduling page lists it from the $29 plan, but the pricing table marks Google/Outlook calendar sync from Business Pro only, so the pages contradict. Outlook is gated: Business Plus on the scheduling page,…
Their words
Custom calendar support: Outlook and Apple Calendar are available on the Business Plus plan.
dialzara.com'What it does' list; compare /pricing 'Calendar sync' row and /faqs 'Which calendars does Dialzara support?'
- CRM, Zapier and webhooks
Yes
Call data reaches CRMs through Zapier, Make and webhooks on every plan, at a 'Basic' level on Lite rising to 'Advanced + API' on Elite; native CRMs are claimed but not named.
Their words
CRM via Make/Zapier/API Basic Standard Advanced Advanced + API
dialzara.comCompare Inbound Plans table, 'CRM via Make/Zapier/API' row
- Your trade’s software
Partly
No native trade-software integration is named; the dental page says data is sent by email, SMS or webhook in a way compatible with Dentrix, Eaglesoft and Open Dental, and Jobber is named the same way.
Their words
Dialzara sends appointment and patient data via email, SMS, or webhook, compatible with popular dental PMS platforms like Dentrix, Eaglesoft, and Open Dental.
dialzara.comFAQ, 'Does it work with dental practice management software?'
Trying it, starting and leaving
4 answers
- Free trial or free plan
Partly
A 7-day free trial is offered on every inbound voice plan; there is no permanent free plan, so it is a trial rather than a free tier.
Their words
Yes — a 7-day free trial on every voice plan. Cancel anytime.
dialzara.comPricing & Billing, 'Is there a free trial?'
- Sign up without a sales call
Yes
Every inbound plan has its own 'Try' button into a self-serve sign-up and the vendor says most businesses are live in about 15 minutes without a sales call; only outbound plans route to sales.
Their words
Most businesses are live in about 15 minutes: answer onboarding questions, import website content or docs for knowledge, test via chat or phone, then forward your number when ready.
dialzara.comHomepage, Frequently Asked Questions block
- Setup fee
No
No setup fee on any inbound plan; an optional one-to-one White Glove Setup session is priced separately from $500 one-time on its own page.
Their words
No setup fees and no long-term contracts on any plan. Month-to-month billing with cancel-anytime.
dialzara.comPricing & Billing, 'Are there setup fees or long-term contracts?'
- Contract and cancelling
Yes
Month-to-month with automatic renewal and cancellation through your own account, no long-term contract; the terms also say no refunds are given on any purchase.
Their words
Monthly subscription with automatic renewal / Cancel anytime through your account
dialzara.comKey Service Terms list
Which languages it speaks, and how it sounds
3 answers
- Languages
Partlyfrom Business Pro
Dialzara names 10 languages, but its two lists differ: the FAQ lists English, Spanish, French, German, Portuguese, Italian, Dutch, Chinese (Mandarin), Japanese and Korean; the bilingual page lists Hindi and Russian instead of Chinese and Korean. Spanish is gated to Business Pro and above on the plan table, which contradicts the bilingual page's claim of all plans.
Their words
Currently supported: English, Spanish, French, German, Portuguese, Italian, Dutch, Chinese (Mandarin), Japanese, and Korean.
dialzara.comVoices & Languages, 'Which languages are supported?'; gate from /pricing 'Bilingual' row
- Choose or clone the voice
Yes
You choose from a library of over 50 voices in US, British and Australian English on every plan; no page offers cloning your own voice.
Their words
Over 50 premium voices
dialzara.com'All plans include' list; the voice library itself is at /voices
- Hear it before you buy
Yes
A public demo line rings the vendor's own AI receptionist, and an interactive product demo is linked from the features page.
Their words
Call our AI receptionist for a live demo: 866-545-ZARA
dialzara.comHomepage hero, under the Start Free Trial / Book a Demo buttons
Your phone number and where it works
7 answers
- Keep your number
Yes
You keep your existing business number and forward it to your Dialzara line on any plan; forwarding also works while a port is in progress.
Their words
Yes! You can forward your existing business number to Dialzara, or we can provide you with a new local or toll-free number.
dialzara.comFAQ, 'Does the AI receptionist work with my existing phone number?'
- Move your number in
Yes
Porting a number in is free and takes 2-4 weeks; the porting form accepts continental US numbers only, and no page says how to port back out.
Their words
We are currently only able to port in numbers from the continental United States only.
dialzara.comPort a Number form, intro paragraph; 'Number porting is free.' is on /faqs, 'Can I use my existing phone number?'
- United States
Yes
Sold in the United States with local and toll-free numbers, billed in USD.
Their words
US and Canada local numbers are $3/month. US toll-free numbers are $5/month. AU/NZ toll-free numbers range from $20–$50/month depending on the country. International numbers are available on request.
dialzara.comPricing FAQs, 'What do phone numbers cost?'; footnote '* UK, AU, NZ, and International phone numbers available upon request.'
- Canada
Yes
Canada local numbers are listed at $3/month.
Their words
US and Canada local numbers are $3/month. US toll-free numbers are $5/month. AU/NZ toll-free numbers range from $20–$50/month depending on the country. International numbers are available on request.
dialzara.comPricing FAQs, 'What do phone numbers cost?'; footnote '* UK, AU, NZ, and International phone numbers available upon request.'
- United Kingdom
Partly
United Kingdom and Australia numbers are only available on request, so that they are sold as standard is not established.
Their words
US and Canada local numbers are $3/month. US toll-free numbers are $5/month. AU/NZ toll-free numbers range from $20–$50/month depending on the country. International numbers are available on request.
dialzara.comPricing FAQs, 'What do phone numbers cost?'; footnote '* UK, AU, NZ, and International phone numbers available upon request.'
- European Union
Partly
European Union numbers and GDPR terms are not established: only 'International phone numbers available upon request' is stated.
Their words
US and Canada local numbers are $3/month. US toll-free numbers are $5/month. AU/NZ toll-free numbers range from $20–$50/month depending on the country. International numbers are available on request.
dialzara.comPricing FAQs, 'What do phone numbers cost?'; footnote '* UK, AU, NZ, and International phone numbers available upon request.'
- Australia
Partly
United Kingdom and Australia numbers are only available on request, so that they are sold as standard is not established.
Their words
US and Canada local numbers are $3/month. US toll-free numbers are $5/month. AU/NZ toll-free numbers range from $20–$50/month depending on the country. International numbers are available on request.
dialzara.comPricing FAQs, 'What do phone numbers cost?'; footnote '* UK, AU, NZ, and International phone numbers available upon request.'
Who it is built for
2 answers
- Industries it is set up for
Ships ready-made setups for 88+ industries, each with call types, routing rules and a knowledge-base outline, across trades, legal, dental, medical, salons and restaurants.
Their words
Every industry page on Dialzara.com ships with a starter prompt template, a "common questions callers ask" list, recommended call-routing rules, and a sample knowledge-base outline
dialzara.comIndustries, 'Do you have industry-specific prompts?'
- Several locations or numbers
Partlyfrom Business Plus
Several agents or locations under one account start at Business Plus per the comparison table (the plan cards list it only on Elite); the extra cost per location is not stated beyond $3/month per added local number.
Their words
Multi-agent / multi-location — — ✓ ✓
dialzara.comCompare Inbound Plans table, 'Multi-agent / multi-location' row
Getting set up and getting help
2 answers
- Setup help
Partlyfrom White Glove Setup
Self-serve setup is live in 15-30 minutes; done-for-you White Glove Setup is a 45-60 minute session priced from $500 one-time, though Dialzara's plain-text pricing page calls it included with every paid plan.
Their words
White glove setup starts at $500 (one time fee) in addition to your monthly subscription.
dialzara.comFAQ, 'Is there an additional cost?'
- Support
Support is by contact form and email with a stated response within 24 business hours, plus live chat during setup; Plus adds priority support and Elite an SLA.
Their words
Response Time Within 24 business hours
dialzara.comQuick Contact panel; tiers from /pricing 'Priority support & SLA' row
Sources
- dialzara.com/pricingCost at 100 calls a month, Cost at 500 calls a month, What it bills by, Past your allowance and 15 more
- dialzara.com/faqsUrgent calls escalated, Human receptionists as backup, Recordings and transcripts, Free trial or free plan and 3 more
- dialzara.com/solutions/ai-receptionistSpam calls not billed, Keep your number
- dialzara.com/solutions/ai-appointment-schedulingGoogle Calendar, Outlook
- dialzara.comSign up without a sales call, Hear it before you buy
- dialzara.com/industries/dental-officesYour trade’s software
- dialzara.com/terms-of-useContract and cancelling
- dialzara.com/portingMove your number in
- dialzara.com/white-glove-intro-callSetup help
- dialzara.com/contactSupport
All read on October 14, 2026.