MedReceptionist
HIPAA-compliant AI phone receptionist that books patients straight into a clinic's EHR.
A month at 100 calls
$349
MedReceptionist plan, through sales
| At 500 callson MedReceptionist | $349 through sales |
|---|---|
| Advertised from | $349 |
The highest of 5 priced in Medical practices. The middle one costs $297.
Every plan we priced
| Plan | For 100 calls |
|---|---|
| MedReceptionistNo usage charge | $349 |
MedReceptionist is bought through sales.
100 calls a month of 2½ minutes each, every call a different caller, on the cheapest public plan that covers them, paid monthly. How we price
On a call
- YesBooks appointments
- PartlyTransfers urgent or human-requested calls to staff or the on-call line immediately
- YesAnswers 24/7/365 with no after-hours premium
- PartlyCall summaries and transcripts are included for the team
- NoNo human agents sit behind the AI: the vendor describes it as fully automated
- Partly8 languages
Good for
clinics that want after-hours patient calls booked straight into their EHR
Look elsewhere if
- you want a person to take over a call
- your business is outside the US
Close in cost:Viva AI $349Posh AI Receptionist $350Auto-Respond AI Answering Service $310Compare with the two closest
What it is
MedReceptionist is an AI phone receptionist for medical, dental, chiropractic and med-spa practices that answers patient calls around the clock. It books into the practice EHR during the call, texts confirmations and routes urgent callers to on-call staff.
Watch out
- The flat $349/month is advertised as volume-independent with 'no per-call overage', but the vendor's own pricing FAQ says plans 'include a set allotment of voice minutes and SMS' without publishing that allotment, an overage rate, or what happens once it is used up. A clinic cannot work out its cost at a given call volume from the published pages.
- The $349 flat rate is published, but it cannot be bought online: the trial, pricing and hero buttons all route to a demo scheduler, and multi-location or high-volume groups are explicitly told to book a demo for a tailored setup, so their actual rate is unpublished.
- Every performance claim on the site is vendor-published: the three client reviews are quoted by MedReceptionist itself, the '30 days' results panel renders zeroed counters, and the competitor comparison table rating Ruby, Smith.ai and Synthflow is the vendor's own scoring. No independent review record is cited anywhere on the pages read.
All 29 answers
Every answer comes from MedReceptionist’s own pages. Open “Their words” for the quote and the page it is on.
What it costs at your call volume
$349 through sales at 100 calls$349 through sales at 500Billed flat feeYesSpam not billed4 answers
- Cost at 100 calls a month
Partlyfrom MedReceptionist
$349 a month on MedReceptionist for 100 calls of 2.5 minutes. MedReceptionist is bought through sales.
Their words
$349/month per practice — flat ($249/month with any MedSiteAI website plan).
medreceptionist.com'One plan. Everything included.' section, price paragraph
- Cost at 500 calls a month
Partlyfrom MedReceptionist
$349 a month on MedReceptionist for 500 calls of 2.5 minutes. MedReceptionist is bought through sales.
Their words
$349/month per practice — flat ($249/month with any MedSiteAI website plan).
medreceptionist.com'One plan. Everything included.' section, price paragraph
- What it bills by
Billed as one flat monthly fee per practice rather than per minute, per call or per provider, so the unit is the practice itself.
Their words
$349/month per practice — flat ($249/month with any MedSiteAI website plan).
medreceptionist.com'One plan. Everything included.' section, price paragraph
- Spam calls not billed
Yes
Robocalls and telemarketers are screened upstream and the vendor states junk traffic never consumes plan usage, at no extra charge.
Their words
Spam and robocalls are filtered before they consume any of your plan's voice minutes. ... Spam screening is built in at no additional cost.
medreceptionist.comWhat's Included, 'Spam Screening' block
What it does on the call
YesBooksPartlyTransfersYesAfter hoursYesUrgent callsNoHuman backupYesAsks your questionsYesAnswers about your businessYesTexts callers8 answers
- Books appointments
Yes
Books, reschedules and cancels directly in the practice EHR during the call via API or FHIR R4, instead of texting the caller a booking link.
Their words
MedReceptionist connects to your EHR via direct API or FHIR R4 integration. When a patient calls to book or reschedule, the AI checks real-time availability in your scheduler and writes the appointment directly
medreceptionist.comAI Front Desk FAQ, 'How does the AI book appointments into our EHR?'
- Transfers to a person
Partly
Transfers urgent or human-requested calls to staff or the on-call line immediately and passes caller ID through, but the vendor publishes no spoken warm-transfer briefing for routine calls.
Their words
it transfers to your staff or on-call provider immediately. You set the escalation rules.
medreceptionist.comFAQ, 'What happens if the AI can't handle a call?'
- After-hours rules
Yes
Answers 24/7/365 with no after-hours premium and can be configured as after-hours-only, overflow, or first point of contact, with separate closed-hours greetings.
Their words
MedReceptionist operates 24/7/365 — every night, every weekend, every holiday — with no after-hours surcharge.
medreceptionist.comAfter-Hours Answering FAQ, first question
- Urgent calls escalated
Yes
Flags urgent symptoms against the practice's own triage protocol and routes the caller to the on-call provider or escalation number during the call.
Their words
For calls that need immediate clinical attention — described symptoms, stated emergencies — the AI routes to your designated on-call provider or escalation number.
medreceptionist.comAfter-Hours Answering FAQ, 'How does it handle urgent after-hours calls?'
- Human receptionists as backup
No
No human agents sit behind the AI: the vendor describes it as fully automated, and calls it cannot handle go to the practice's own staff or on-call line, not to a vendor call center.
Their words
MedReceptionist is a fully automated AI voice agent on a flat plan
medreceptionist.com'AI Medical Receptionist — Flat Monthly Subscription' block
- Asks your questions
Yes
Greetings, services, booking rules, escalation policies and the knowledge base are configurable from the dashboard, and digital intake forms are sent automatically after booking.
Their words
Everything is configurable from your dashboard — greetings, hours, services, booking rules, escalation policies, knowledge base. Changes take effect instantly. No coding required.
medreceptionist.comFAQ, 'What if I need to make changes?'
- Answers about your business
Yes
Answers routine questions about hours, directions, prep instructions and parking from a practice-specific knowledge base configured during onboarding.
Their words
Answered by voiceHours, directions, prep instructions, parking — no hold
medreceptionist.com'What It Handles' table, Common Patient Questions row
- Texts your callers
Yes
Sends SMS confirmations, reminders and missed-call text-backs, and keeps them in a two-way patient conversation thread.
Their words
Keeps every confirmation, reminder, follow-up, and missed-call text-back inside a single patient conversation thread.
medreceptionist.comFeatures section, 'Two-Way SMS & Texting' card
What you get after the call
PartlySummary by textYesRecordings and transcripts2 answers
- Call summary by text
Partly
Call summaries and transcripts are included for the team and desktop push alerts fire on new calls, but the vendor describes patient-facing SMS only, not a per-call summary texted to the owner.
Their words
Call summaries and transcripts for your team
medreceptionist.com'One plan. Everything included.' feature list
- Recordings and transcripts
Yes
Call recording and transcripts are included in the single plan, alongside call summaries available to the practice team.
Their words
Plus: call recording & transcripts, Google Review auto-prompts, recall campaigns, caller ID pass-through on transfers
medreceptionist.comFeatures section, closing 'Plus:' line
What it connects to
YesGoogle CalendarYesOutlookYesCalendlyYesTrade software4 answers
- Google Calendar
Yes
Google Calendar and Outlook appear in the integration list alongside EHR schedulers, but the vendor names no Calendly support anywhere on the pages read.
Their words
Mindbody Zenoti Boulevard Google Calendar Outlook FHIR R4 HL7
medreceptionist.comUniversal Compatibility integrations logo list, second row
- Outlook
Yes
Google Calendar and Outlook appear in the integration list alongside EHR schedulers, but the vendor names no Calendly support anywhere on the pages read.
Their words
Mindbody Zenoti Boulevard Google Calendar Outlook FHIR R4 HL7
medreceptionist.comUniversal Compatibility integrations logo list, second row
- Calendly
Yes
Google Calendar and Outlook appear in the integration list alongside EHR schedulers, but the vendor names no Calendly support anywhere on the pages read.
Their words
Mindbody Zenoti Boulevard Google Calendar Outlook FHIR R4 HL7
medreceptionist.comUniversal Compatibility integrations logo list, second row
- Your trade’s software
Yes
Names direct support for trade systems including Dentrix, Open Dental, ChiroTouch, Jane, WebPT, Mindbody and ModMed, with FHIR R4 or a custom adapter where no API exists.
Their words
Open Dental, Dentrix, ChiroTouch, Jane, athenahealth, eClinicalWorks, WebPT, and every other major system — we connect natively or via FHIR R4.
medreceptionist.comFAQ, 'How does it book into my EHR?'
Trying it, starting and leaving
PartlyFree trialNoSign up without a callNoSetup feeYesMonth to month4 answers
- Free trial or free plan
Partly
A 14-day free trial is offered in which the vendor configures the receptionist and the practice tests it on real calls, but there is no standing free plan.
Their words
Our Professional plan includes a 14-day free trial. We'll set up your AI receptionist and you can test it with real calls.
medreceptionist.comFAQ, 'Can I try it before committing?'
- Sign up without a sales call
No
Every buy path on the site is a booked call: the trial, pricing and hero buttons all route to a demo scheduler, and the vendor configures the agent before go-live.
Their words
15-minute demo. We'll show you exactly how MedReceptionist handles your call types, books into your EHR, and pays for itself in the first week.
medreceptionist.comClosing 'Ready?' call-to-action section
- Setup fee
No
No one-time setup or onboarding fee: the vendor states setup is free and includes building the agent, with go-live typically inside 24 hours.
Their words
MedReceptionist has no setup fee and is typically live within 24 hours.
medreceptionist.comPricing FAQ, 'Is there a setup fee or long-term contract?'
- Contract and cancelling
Yes
Sold month to month with no contract and cancellation described as one click; annual billing is offered as an option worth roughly two months free.
Their words
Plans are month-to-month, and a HIPAA Business Associate Agreement is signed with every practice at no additional cost.
medreceptionist.comPricing FAQ, 'Is there a setup fee or long-term contract?'
Which languages it speaks, and how it sounds
Partly8 languagesPartlyChoose the voicePartlyHear it first3 answers
- Languages
Partly
Headline claim is 145+ languages with mid-call switching on the single plan, but the same site also prints 90+, 16 and 8 languages, so the real list is not settled.
Their words
Handles English, Spanish, French, Mandarin, Vietnamese, Korean, Arabic, Hindi, Portuguese, and more with mid-call language switching.
medreceptionist.comFeatures section, '145+ Languages + Bilingual' card
- Choose or clone the voice
Partly
Offers 35 named voices with customizable personality and greeting per practice; nothing on the pages read offers cloning a specific person's voice.
Their words
You can customize the voice, personality, and greeting to match your practice's tone.
medreceptionist.comFAQ, 'Does it sound like a real person?'
- Hear it before you buy
Partly
Recorded greeting samples for business hours, after hours, lunch and confirmation calls can be played on the homepage, and the vendor will stand up a live line during a booked demo, but no public demo number is published.
Their words
Click any voice to hear a preview. Each supports 90+ languages with auto-detection.
medreceptionist.com'Hear It Live — 35 voices' voice demo section
Your phone number and where it works
YesKeep your number1 answer
- Keep your number
Yes
Keeps the practice's existing number by forwarding, including selective forwarding for after-hours only or when lines are busy.
Their words
Just set up call forwarding from your current number to MedReceptionist. Takes 2 minutes. You can also choose selective forwarding
medreceptionist.comFAQ, 'Can I use my existing phone number?'
Who it is built for
YesHIPAA2 answers
- Industries it is set up for
Ships specialty pages, scripts and EHR workflows for dental, chiropractic, physical therapy, optometry, dermatology, med spa, pediatrics, podiatry, veterinary and more.
Their words
It supports workflows for specialty systems including ModMed for dermatology, RevolutionEHR for optometry, Dentrix for dental practices, and Aesthetic Record for med spas and aesthetics teams
medreceptionist.com'EHR-Aware Scheduling for Medical Reception' section
- HIPAA, with a signed BAA
Yes
Signs a HIPAA Business Associate Agreement with every practice before go-live at no extra cost, on the single plan, with AES-256 encryption and SOC 2 Type II controls claimed.
Their words
MedReceptionist signs a HIPAA Business Associate Agreement with every practice at no additional cost. The BAA is included as part of onboarding, not offered as a paid add-on.
medreceptionist.comHIPAA FAQ, 'Does MedReceptionist sign a HIPAA BAA?'
Getting set up and getting help
YesSetup help1 answer
- Setup help
Yes
Done-for-you setup: the vendor configures greeting, services, providers, hours, policies and the EHR connection, with most practices live within about 24 hours.
Their words
Most practices are live within 24 hours. We handle the entire configuration — your custom greeting, services, providers, hours, policies, and EHR connection.
medreceptionist.comFAQ, 'How long does setup take?'
Sources
- medreceptionist.comTransfers to a person, Asks your questions, Texts your callers, Recordings and transcripts and 12 more
- medreceptionist.com/pricingCost at 100 calls a month, Cost at 500 calls a month, What it bills by, Call summary by text
- medreceptionist.com/after-hours-medical-answering-serviceSpam calls not billed, After-hours rules, Urgent calls escalated
- medreceptionist.com/medical-answering-service-costHuman receptionists as backup, Setup fee, Contract and cancelling
- medreceptionist.com/ai-front-desk-for-clinicsBooks appointments, Answers about your business
- medreceptionist.com/hipaa-compliant-ai-receptionistHIPAA, with a signed BAA
All read on October 15, 2026.
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