MedReceptionist vs Dentina.Ai
The short answer
- Dentina.Ai costs least: $299 a month for 100 calls and $299 for 500.
- MedReceptionist has the lowest advertised price, $349, but costs $349 through sales at 100 calls.
- Pick MedReceptionist if you want text conversations with callers, booking in Google Calendar or booking in Outlook.
- Pick Dentina.Ai if you want the lower bill.
 MedReceptionistclinics that want after-hours patient calls booked straight into their EHRVisit site |  Dentina.Aidental practices and DSOs that book from the phone into Dentrix, Open Dental or EaglesoftVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | MedReceptionist$349 through sales | Dentina.Ai$299Lowest |
| At 500 calls a month | MedReceptionist$349 through sales | Dentina.Ai$299Lowest |
| Advertised from | MedReceptionist$349 a month | Dentina.Ai$374 a month |
| The advertised plan covers | MedReceptionistNot counted | Dentina.AiThe $299 plan covers all 100 calls. |
| Bills | MedReceptionistflat fee | Dentina.Aiflat fee |
| Keeps answering past your allowance | MedReceptionistNot stated | Dentina.AiYesInbound plans include unlimited calls and minutes |
| Free trial or plan | MedReceptionistPartlyA 14-day free trial is offered in which the vendor configures the receptionist | Dentina.AiPartlyA 30-day free trial runs on the practice's real line, but there is no standing free plan |
| Month to month, cancel online | MedReceptionistYesSold month to month with no contract and cancellation described as one click | Dentina.AiPartlyMonth-to-month billing is offered at a higher rate |
| On the call | ||
| Books appointments | MedReceptionistYesBooks, reschedules and cancels directly in the practice EHR during the call via API or FHIR R4, instead of texting the caller a booking link | Dentina.AiYesShe completes the booking inside the practice management system during the call rather than sending the caller a scheduling link to click |
| Transfers to a person | MedReceptionistPartlyTransfers urgent or human-requested calls to staff or the on-call line immediately | Dentina.AiPartlyWarm transfer with a spoken briefing is configurable only on the Premium plan |
| Human receptionists as backup | MedReceptionistNoNo human agents sit behind the AI: the vendor describes it as fully automated | Dentina.AiNot stated |
| After-hours rules | MedReceptionistYesAnswers 24/7/365 with no after-hours premium | Dentina.AiYesAnswers around the clock including weekends and holidays |
| Urgent calls escalated | MedReceptionistYesFlags urgent symptoms against the practice's own triage protocol | Dentina.AiPartlyEmergency and after-hours call forwarding is a Premium-tier line item |
| Texts your callers | MedReceptionistYesSends SMS confirmations, reminders and missed-call text-backs | Dentina.AiPartlyStandard sends one-way SMS confirmations only |
| Call summary by text | MedReceptionistPartlyCall summaries and transcripts are included for the team | Dentina.AiPartlyTranscription and summarization are stated as part of the service |
| Language, privacy and trying it | ||
| Languages | MedReceptionistPartly8 languages | Dentina.AiPartly57 languages |
| HIPAA, with a signed BAA | MedReceptionistYesSigns a HIPAA Business Associate Agreement | Dentina.AiYesThe privacy policy states PHI is processed as a business associate under a business associate agreement with the healthcare customer |
| Hear it before you buy | MedReceptionistPartlyRecorded greeting samples for business hours, after hours, lunch | Dentina.AiYesA public phone number lets a buyer talk to the AI live |
| What it connects to | ||
| Google Calendar | MedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulers | Dentina.AiNoScheduling runs through dental practice management systems only |
| Outlook | MedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulers | Dentina.AiNoScheduling runs through dental practice management systems only |
| Calendly | MedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulers | Dentina.AiNoScheduling runs through dental practice management systems only |
| Your trade’s software | MedReceptionistYesNames direct support for trade systems including Dentrix, Open Dental, ChiroTouch, Jane | Dentina.AiYesDeep dental-specific integration: eleven named practice management systems |
| Keep your number | MedReceptionistYesKeeps the practice's existing number by forwarding | Dentina.AiYesYou keep your existing carrier and number |
| In short | ||
| What it is | MedReceptionistMedReceptionist is an AI phone receptionist for medical, dental, chiropractic and med-spa practices that answers patient calls around the clock. It books into the practice EHR during the call, texts confirmations and routes urgent callers to on-call staff.All answers for MedReceptionist | Dentina.AiDentina is an AI receptionist built for dental practices that answers inbound calls, texts and web chat and writes bookings back into the practice management system. It also places outbound recall, confirmation and reactivation calls as a paid add-on.All answers for Dentina.Ai |
| Checked | MedReceptionistOctober 15, 2026 | Dentina.AiOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price