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MedReceptionist vs Posh AI Receptionist

The short answer

  • MedReceptionist costs least: $349 through sales a month for 100 calls and $349 through sales for 500.
  • Posh AI Receptionist has the lowest advertised price, $130, but costs $350 at 100 calls.
  • Pick MedReceptionist if you want the lower bill or booking in Outlook.
  • Pick Posh AI Receptionist if you want their own people to take over a call.
MedReceptionist vs Posh AI Receptionist, compared
MedReceptionistclinics that want after-hours patient calls booked straight into their EHRVisit sitePosh AI Receptionistsmall firms wanting AI call answering with US live receptionists a transfer awayVisit site
Cost
At 100 calls a monthMedReceptionist$349 through salesLowestPosh AI Receptionist$350
At 500 calls a monthMedReceptionist$349 through salesLowestPosh AI Receptionist$1,450
Advertised fromMedReceptionist$349 a monthPosh AI Receptionist$130 a month
The advertised plan coversMedReceptionistNot countedPosh AI ReceptionistThe $130 plan covers 20 of 100 calls.80 cost extra.
BillsMedReceptionistflat feePosh AI Receptionistper minute
Keeps answering past your allowanceMedReceptionistNot statedPosh AI ReceptionistYesPast the bundled minutes you keep being answered and pay a published per-minute overage
Free trial or planMedReceptionistPartlyA 14-day free trial is offered in which the vendor configures the receptionistPosh AI ReceptionistPartlyYou can run Posh on your real line before paying
Month to month, cancel onlineMedReceptionistYesSold month to month with no contract and cancellation described as one clickPosh AI ReceptionistYesBilling is month to month with no long-term contract, on a true monthly cycle
On the call
Books appointmentsMedReceptionistYesBooks, reschedules and cancels directly in the practice EHR during the call via API or FHIR R4, instead of texting the caller a booking linkPosh AI ReceptionistYesThe AI receptionist books and reschedules appointments during the call
Transfers to a personMedReceptionistPartlyTransfers urgent or human-requested calls to staff or the on-call line immediatelyPosh AI ReceptionistPartlyA caller who asks for a person is transferred to a Posh live receptionist immediately
Human receptionists as backupMedReceptionistNoNo human agents sit behind the AI: the vendor describes it as fully automatedPosh AI ReceptionistYesReal people sit behind the AI by design
After-hours rulesMedReceptionistYesAnswers 24/7/365 with no after-hours premiumPosh AI ReceptionistYesAnswering runs 24/7/365 including nights, weekends and holidays
Urgent calls escalatedMedReceptionistYesFlags urgent symptoms against the practice's own triage protocolPosh AI ReceptionistPartlyEscalation rules are configurable in the app or portal
Texts your callersMedReceptionistYesSends SMS confirmations, reminders and missed-call text-backsPosh AI ReceptionistPartlyPosh can text or email the caller straight after a call to confirm appointments or collect details
Call summary by textMedReceptionistPartlyCall summaries and transcripts are included for the teamPosh AI ReceptionistYesMessages land in the Posh app with notifications by default
Language, privacy and trying it
LanguagesMedReceptionistPartly8 languagesPosh AI ReceptionistPartlyEnglish and Spanish
HIPAA, with a signed BAAMedReceptionistYesSigns a HIPAA Business Associate AgreementPosh AI ReceptionistPartlyPosh claims HIPAA compliance across its service and lists it as included in all plans
Hear it before you buyMedReceptionistPartlyRecorded greeting samples for business hours, after hours, lunchPosh AI ReceptionistYesPosh publishes a live demo line you can ring to hear its AI receptionist
What it connects to
Google CalendarMedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulersPosh AI ReceptionistYesGoogle Calendar, Calendly, Acuity Scheduling and Setmore are named as booking integrations
OutlookMedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulersPosh AI ReceptionistNoOutlook or Microsoft 365 appears nowhere in the vendor's integration list
CalendlyMedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulersPosh AI ReceptionistYesGoogle Calendar, Calendly, Acuity Scheduling and Setmore are named as booking integrations
Your trade’s softwareMedReceptionistYesNames direct support for trade systems including Dentrix, Open Dental, ChiroTouch, JanePosh AI ReceptionistPartlyLegal practice software is covered — Clio Grow, Clio Manage and Rocket Matter
Keep your numberMedReceptionistYesKeeps the practice's existing number by forwardingPosh AI ReceptionistYesYou keep your existing line and forward it to the number Posh issues for your account
In short
What it isMedReceptionistMedReceptionist is an AI phone receptionist for medical, dental, chiropractic and med-spa practices that answers patient calls around the clock. It books into the practice EHR during the call, texts confirmations and routes urgent callers to on-call staff.All answers for MedReceptionistPosh AI ReceptionistPosh is a US-based answering service whose AI receptionist greets callers, takes messages, books appointments and qualifies leads, transferring to a human receptionist on request. Calls draw on a monthly pool of mixed AI and live receptionist minutes.All answers for Posh AI Receptionist
CheckedMedReceptionistOctober 15, 2026Posh AI ReceptionistOctober 14, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price