MedReceptionist vs MedReception AI
The short answer
- MedReception AI costs least: $299 a month for 100 calls and $299 for 500.
- Pick MedReception AI if you want the lower bill.
 MedReceptionistclinics that want after-hours patient calls booked straight into their EHRVisit site |  MedReception AIsolo and single-group medical practices that book patients in an EMRVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | MedReceptionist$349 through sales | MedReception AI$299Lowest |
| At 500 calls a month | MedReceptionist$349 through sales | MedReception AI$299Lowest |
| Advertised from | MedReceptionist$349 a month | MedReception AI$299 a month |
| The advertised plan covers | MedReceptionistNot counted | MedReception AIThe $299 plan covers all 100 calls. |
| Bills | MedReceptionistflat fee | MedReception AIflat fee |
| Keeps answering past your allowance | MedReceptionistNot stated | MedReception AIYesCalls keep being answered past the allowance |
| Free trial or plan | MedReceptionistPartlyA 14-day free trial is offered in which the vendor configures the receptionist | MedReception AINot stated |
| Month to month, cancel online | MedReceptionistYesSold month to month with no contract and cancellation described as one click | MedReception AIYesBoth the managed plans and Studio are sold month to month |
| On the call | ||
| Books appointments | MedReceptionistYesBooks, reschedules and cancels directly in the practice EHR during the call via API or FHIR R4, instead of texting the caller a booking link | MedReception AIYesThe AI books new and existing patients into the practice's own EMR during the call |
| Transfers to a person | MedReceptionistPartlyTransfers urgent or human-requested calls to staff or the on-call line immediately | MedReception AIYesCalls can be warm transferred to a live staff line or routed into a named provider's queue following the practice's escalation rules |
| Human receptionists as backup | MedReceptionistNoNo human agents sit behind the AI: the vendor describes it as fully automated | MedReception AINoNo human agents sit behind the AI: out-of-scope calls are captured |
| After-hours rules | MedReceptionistYesAnswers 24/7/365 with no after-hours premium | MedReception AIPartlyAfter-hours, weekend and holiday handling is a separate agent |
| Urgent calls escalated | MedReceptionistYesFlags urgent symptoms against the practice's own triage protocol | MedReception AIYesEmergency wording triggers an immediate instruction to call emergency services |
| Texts your callers | MedReceptionistYesSends SMS confirmations, reminders and missed-call text-backs | MedReception AIPartlySMS reminders and post-call confirmations ship today |
| Call summary by text | MedReceptionistPartlyCall summaries and transcripts are included for the team | MedReception AIPartlyCall summaries are routed to staff by the channel each practice picks, including SMS |
| Language, privacy and trying it | ||
| Languages | MedReceptionistPartly8 languages | MedReception AIPartlyEnglish only |
| HIPAA, with a signed BAA | MedReceptionistYesSigns a HIPAA Business Associate Agreement | MedReception AIYesA business associate agreement is signed for any deployment touching PHI |
| Hear it before you buy | MedReceptionistPartlyRecorded greeting samples for business hours, after hours, lunch | MedReception AIPartlyA recorded sample call is published on the home page and live demos are booked |
| What it connects to | ||
| Google Calendar | MedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulers | MedReception AIYesGoogle Calendar is a live integration with real-time availability sync and event creation |
| Outlook | MedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulers | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages |
| Calendly | MedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulers | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages |
| Your trade’s software | MedReceptionistYesNames direct support for trade systems including Dentrix, Open Dental, ChiroTouch, Jane | MedReception AIYesThe product is built around clinical software |
| Keep your number | MedReceptionistYesKeeps the practice's existing number by forwarding | MedReception AIYesYou keep your published practice number and forward it to a dedicated line |
| In short | ||
| What it is | MedReceptionistMedReceptionist is an AI phone receptionist for medical, dental, chiropractic and med-spa practices that answers patient calls around the clock. It books into the practice EHR during the call, texts confirmations and routes urgent callers to on-call staff.All answers for MedReceptionist | MedReception AIMedReception AI is a physician-built AI receptionist for medical practices that answers patient calls, routes them by provider and urgency, books visits in the EMR and summarizes each call. It is sold as managed plans or self-serve Studio.All answers for MedReception AI |
| Checked | MedReceptionistOctober 15, 2026 | MedReception AIOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price