Zinng
AI phone receptionist that answers 24/7, books appointments and texts callers from one inbox.
A month at 100 calls
$49
on Essentials, billed per minute
| At 500 callson Essentials | $224 |
|---|
3rd lowest of 45 priced in Small business. The middle one costs $99.
Every plan we priced
| Plan | For 100 calls |
|---|---|
| EssentialsWithin the 300 minutes included | $49 |
| ProWithin the 700 minutes included | $99 |
| GrowthWithin the 1,000 minutes included | $149 |
| ScaleWithin the 2,000 minutes included | $249 |
| CustomNeeds 250 minutes more than the 0 included and no overage price is published | Can’t cover it |
Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is $49.
100 calls a month of 2½ minutes each, every call a different caller, on the cheapest public plan that covers them, paid monthly. How we price
On a call
- PartlyLive booking on the call needs the $99 Pro plan
- PartlyWarm and cold transfers exist, but Essentials transfers to one number only
- YesAfter-hours rules
- YesAn opt-in SMS alert fires whenever an AI call finishes, sent to a mobile number you choose
- NoEscalation goes to your own staff numbers
- Yes63 languages
Good for
service businesses like lawn care, plumbing, HVAC, dental and legal that miss calls
Look elsewhere if
- you want a person to take over a call
Close in cost:Marlie AI $49AI Receptionist $57.75RingReady $59Compare with the two closest
What it is
Zinng is an AI phone receptionist for small businesses that answers calls around the clock, books appointments, captures leads and transfers callers to a human. Calls, texts and website chats land in one shared inbox.
Watch out
- Zinng provisions phone numbers only in the United States and Canada and states it supports those two regions only. A UK, EU or Australian business gets no local number, is billed in USD, and the site publishes no GDPR or EU data terms; the agent's 63 languages do not change where a number can be issued.
- Dentrix, Eaglesoft and Open Dental each have an integration page describing live appointment booking, while the pricing FAQ on the same site says scheduling support for those practice management systems is 'coming soon' and only Cal.com and Calendly work today. AI replies in the website chat widget are also marked coming soon.
All 36 answers
Every answer comes from Zinng’s own pages. Open “Their words” for the quote and the page it is on.
What it costs at your call volume
$49 at 100 calls$224 at 500Billed per minuteYesKeeps answering past the allowanceYesSpam not billed5 answers
- Cost at 100 calls a month
$49 a month on Essentials for 100 calls of 2.5 minutes (250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is $49.
- Cost at 500 calls a month
Partlyfrom Essentials
$224 a month on Essentials for 500 calls of 2.5 minutes (1,250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is $249. Pro, Growth might cost less, but no overage price is published, so it could not be priced past its allowance.
- What it bills by
Plans meter AI talk time per minute, with 300 to 2,000 minutes included depending on the tier.
Their words
Zinng bills per minute: $49 a month for 300 minutes (about 100 calls), $99 for 700, $149 for 1,000 or $249 for 2,000.
zinng.aiSection 'How much an AI receptionist costs', paragraph beginning 'Zinng bills per minute'
- Past your allowance
Yes
No forced upgrade: you buy minute buckets at published prices, and the extra minutes never expire.
Their words
You will never be forced to upgrade. If you do not want to upgrade your plan, you can purchase a bucket of extra minutes anytime: 150 minutes for $25, 300 for $50, 600 for $100, or 1,200 for $200. Extra minutes never expire.
zinng.aiFAQ, 'What happens if I run out of minutes?'
- Spam calls not billed
Yes
Blocked numbers never use minutes, and the agent can end unwanted calls within seconds by instruction.
Their words
Blocked callers don't. You can block any number directly in the Zinng interface, and since the AI never picks up those calls, they don't count against your minutes.
zinng.aiFAQ, 'Do spam calls count against my minutes?'
What it does on the call
PartlyBooksPartlyTransfersYesAfter hoursYesUrgent callsNoHuman backupYesAsks your questionsYesAnswers about your businessPartlyTexts callers8 answers
- Books appointments
Partlyfrom Pro
Live booking on the call needs the $99 Pro plan; the $49 Essentials tier only texts a scheduling link.
- Transfers to a person
Partlyfrom Essentials
Warm and cold transfers exist, but Essentials transfers to one number only; multiple numbers need Pro.
Their words
On the $49 Essential plan, you can transfer to one phone number. On the $99 Pro plan, you can transfer to multiple numbers based on the type of call
zinng.aiFAQ, 'What happens when something goes wrong or the caller wants a real person?'
- After-hours rules
Yes
It answers 24/7 and your carrier's time-based forwarding can hand calls over only after hours.
Their words
Time-based rules, if your phone system supports them. For example, during business hours a person can answer if they're available, and after hours the agent automatically takes over.
zinng.aiSection '1. Forward calls to your agent', forwarding rules list
- Urgent calls escalated
Yes
Emergency escalation is configured during setup, flagging urgent calls and notifying you by SMS, email or Zapier.
Their words
Emergency escalation - configure when and how the agent should flag urgent calls and notify you immediately
zinng.aiStep '3. Configure your AI agent', bullet list
- Human receptionists as backup
No
Escalation goes to your own staff numbers; Zinng publishes no operators of its own to take overflow calls.
Their words
With Zinng, you can have the AI transfer callers to a real person whenever needed.
zinng.aiFAQ, 'What happens when something goes wrong or the caller wants a real person?'
- Asks your questions
Yes
You define the greeting and the questions asked, and the agent collects caller details and urgency.
Their words
Call handling instructions - define how the agent should greet callers, what questions to ask, and how to handle different scenarios
zinng.aiStep '3. Configure your AI agent', bullet list
- Answers about your business
Yes
The agent is built from your website or Google Business Profile, with custom FAQs and optional document ingestion.
Their words
Every Zinng agent is built specifically for your business with all your services, hours, locations, team members, pricing tiers, and FAQs.
zinng.aiFAQ, 'Can the AI be trained on my specific business, services, and pricing?'
- Texts your callers
Partlyfrom Essentials
Full two-way SMS is a Pro feature; on Essentials texting only works with people who contact you first.
Their words
Two-way SMS on Essentials is available with anyone who texts or calls you first.
zinng.aiPricing section footnote beneath the plan cards
What you get after the call
YesSummary by textYesRecordings and transcripts2 answers
- Call summary by text
Yes
An opt-in SMS alert fires whenever an AI call finishes, sent to a mobile number you choose.
Their words
AI call completed — get a text when an AI agent finishes a call.
zinng.aiStep 3, 'Turn on the SMS notifications you want'
- Recordings and transcripts
Yes
Every call is recorded and transcribed into the inbox, readable on web and in the mobile app.
Their words
Every call is recorded and transcribed. Review conversations in your inbox and see exactly how each call was handled.
zinng.ai'Everything You Need' features grid, 'Recordings & Transcripts' card
What it connects to
YesGoogle CalendarYesOutlookYesCalendlyPartlyCRM and Zapier4 answers
- Google Calendar
Yes
Google Calendar and Outlook are reached via those tools, not directly.
Their words
Today we support checking availability and scheduling appointments through Cal.com and Calendly, with support coming soon for common practice management systems
zinng.aiFAQ, 'Can the Zinng voice agents schedule appointments?'
- Outlook
Yes
Google Calendar and Outlook are reached via those tools, not directly.
Their words
Today we support checking availability and scheduling appointments through Cal.com and Calendly, with support coming soon for common practice management systems
zinng.aiFAQ, 'Can the Zinng voice agents schedule appointments?'
- Calendly
Yes
Live booking runs through Cal.com and Calendly
Their words
Today we support checking availability and scheduling appointments through Cal.com and Calendly, with support coming soon for common practice management systems
zinng.aiFAQ, 'Can the Zinng voice agents schedule appointments?'
- CRM, Zapier and webhooks
Partlyfrom Pro
No named CRM integrations; leads reach a CRM through Zapier or Jotform, and only on the $99 Pro plan.
Trying it, starting and leaving
PartlyFree trialYesSign up without a callNoSetup feeYesMonth to month4 answers
- Free trial or free plan
Partly
A 7-day free trial lets you run a real agent on a Zinng number, but there is no standing free plan.
Their words
Yes, we have a free 7-day trial available once you register for our platform.
zinng.aiFAQ, 'Do you have a free trial available?'
- Sign up without a sales call
Yes
You sign up and onboard yourself through Stripe billing; a demo call is offered but never required.
Their words
You can be live in minutes. Sign up, add your website or Google Business Profile, and Zinng builds your AI agent immediately.
zinng.aiFAQ, 'How long does it take to get set up and live?'
- Setup fee
No
Done-for-you setup is bundled into every plan at no extra charge, with no one-time onboarding fee published.
Their words
Tell us about your business and our team builds, reviews, and fine-tunes your AI receptionist for you. It's included on every plan.
zinng.ai'We Set Up Your AI. You Don't Touch a Thing.' section intro
- Contract and cancelling
Yes
Month to month through Stripe, cancellable from billing settings with no contract and no cancellation fee.
Their words
There are no contracts, no cancellation fees, and you can cancel any time from your billing settings.
zinng.aiFAQ, 'What happens if I cancel mid-month?'
Which languages it speaks, and how it sounds
Yes63 languagesPartlyChoose the voiceYesHear it first3 answers
- Languages
The vendor lists 63 languages and dialects on all plans, though it advises writing agent instructions in English.
Their words
Zinng voice agents can speak and converse with callers in 63 languages and dialects.
zinng.aiFAQ, 'What languages do the Zinng voice agents support?'
- Choose or clone the voice
Partly
You pick from a searchable library of voices by gender, age and accent, but no voice cloning is offered.
Their words
The dropdown opens a searchable list of every available voice. Each entry shows a photo, the voice's name, and its gender, age, and accent
zinng.aiStep 4, 'Preview voices and pick one'
- Hear it before you buy
Yes
There is a public number answered by Zinng's own agent, plus recorded voice samples and a browser demo.
Their words
Try it yourself right now. Call our own Zinng agent and ask to be transferred to a human. It will ring one of us, for real.
zinng.ai'When It Matters, Zinng Hands Off to a Human' section, below the transfer cards
Your phone number and where it works
YesKeep your numberYesMove your number inYesUSYesCanadaYesAustralia5 answers
- Keep your number
Yes
You keep your number and forward all, unanswered or after-hours calls, with carrier-specific code guides provided.
Their words
The simplest approach is to set up call forwarding in your existing phone system so calls are sent to your Zinng agent.
zinng.aiSection '1. Forward calls to your agent', first paragraph
- Move your number in
Yes
Porting in and out are both free and the out-bound commitment is written into the terms of service.
Their words
We do not charge you to port a number into Zinng. We will never charge you to port a number out of Zinng.
zinng.aiSection 'The short version', first two bullets
- United States
Yes
Currently, we only support the United States and Canada.
Their words
Currently, we only support the United States and Canada.
zinng.aiFAQ, 'What regions do you support?'
- Canada
Yes
Numbers are provisioned only in the US and Canada
Their words
Currently, we only support the United States and Canada.
zinng.aiFAQ, 'What regions do you support?'
- Australia
Yes
no UK, EU or Australian numbers are offered.
Their words
Currently, we only support the United States and Canada.
zinng.aiFAQ, 'What regions do you support?'
Who it is built for
YesHIPAAPartlySeveral locations3 answers
- Industries it is set up for
Dedicated pages and customers across lawn care, plumbing, pest control, HVAC, dental, legal and medical work.
Their words
We have customers in lawn care, plumbing, pest control, HVAC, dental, legal, medical, and many other industries. We even have a direct integration with Yardbook for lawn care companies.
zinng.aiFAQ, 'Does Zinng work for trades, lawn care, plumbing, HVAC, and other service businesses?'
- HIPAA, with a signed BAA
Yes
A standard BAA is signed electronically in the dashboard, included free on any plan and required before patient calls go live.
Their words
Right now, HIPAA compliance on Zinng costs $0 extra. It's included with any plan.
zinng.aiSection 'HIPAA Is Currently Free'
- Several locations or numbers
Partly
One account runs several locations, but the recommended setup adds an agent per location at $20 a month each.
Their words
Additional agents are $20/month each. This makes it easy to add dedicated agents for different departments, locations, or use cases as your business grows.
zinng.aiFAQ, 'How much are additional agents?'
Getting set up and getting help
YesSetup helpYesSupport2 answers
- Setup help
Yes
A person on the team reviews and fine-tunes your agent on every plan, and going live takes minutes.
Their words
Shortly after, a real person on our team reviews your agent to make sure everything is right.
zinng.ai'We Set Up Your AI. You Don't Touch a Thing.' section, step 3
- Support
Live chat widget, email and a published phone line, with no support hours or SLA stated anywhere.
Their words
We're a small team that takes support seriously. You'll hear back from a real person, usually within minutes.
zinng.aiPage intro above the Live Chat and Email Us cards
Sources
- zinng.aiCost at 100 calls a month, Cost at 500 calls a month, Past your allowance, Spam calls not billed and 22 more
- zinng.ai/docs/routing-calls-to-your-agentAfter-hours rules, Keep your number
- zinng.ai/docs/getting-startedUrgent calls escalated, Asks your questions
- zinng.ai/ai-receptionistWhat it bills by
- zinng.ai/docs/enable-sms-alertsCall summary by text
- zinng.ai/docs/change-agent-voiceChoose or clone the voice
- zinng.ai/docs/number-porting-policyMove your number in
- zinng.ai/docs/sign-hipaa-baaHIPAA, with a signed BAA
- zinng.ai/contactSupport
All read on October 16, 2026.
Is this yours? Claim it free to send us changes, or feature it in Small business.
Compare Zinng with
Marlie AI$49 at 100 calls
AI Receptionist$57.75 at 100 calls
RingReady$59 at 100 calls
TalkifyNZ$109 (about $61) at 100 calls
Jodie£49 (about $65) at 100 calls
Beside Phone$29.99 at 100 calls
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.