Zinng vs Marlie AI
The short answer
- Zinng costs least: $49 a month for 100 calls and $224 for 500.
- Pick Zinng if you want the lower bill.
- Pick Marlie AI if you want Spanish.
 Zinngservice businesses like lawn care, plumbing, HVAC, dental and legal that miss callsVisit site |  Marlie AIsolo trades and service shops that miss calls on the jobVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Zinng$49Lowest | Marlie AI$49 |
| At 500 calls a month | Zinng$224Lowest | Marlie AI$274 |
| Advertised from | Zinng$49 a month | Marlie AI$49 a month |
| The advertised plan covers | ZinngThe $49 plan covers all 100 calls. | Marlie AIThe $49 plan covers all 100 calls. |
| Bills | Zinngper minute | Marlie AIper minute |
| Keeps answering past your allowance | ZinngYesNo forced upgrade: you buy minute buckets at published prices | Marlie AIYesCalls keep being answered past the allowance |
| Free trial or plan | ZinngPartlyA 7-day free trial lets you run a real agent on a Zinng number | Marlie AIPartlyA 14-day free trial lets you test on a real line within minutes |
| Month to month, cancel online | ZinngYesMonth to month through Stripe, cancellable from billing settings with no contract | Marlie AIYesPlans are month to month with no long-term commitment and no cancellation fee |
| On the call | ||
| Books appointments | ZinngPartlyLive booking on the call needs the $99 Pro plan | Marlie AIPartlyReal booking into a synced calendar starts on the Standard plan |
| Transfers to a person | ZinngPartlyWarm and cold transfers exist, but Essentials transfers to one number only | Marlie AIPartlyWarm transfer with the caller announced before you accept is real |
| Human receptionists as backup | ZinngNoEscalation goes to your own staff numbers | Marlie AINoThere is no human agent pool behind the AI |
| After-hours rules | ZinngYesIt answers 24/7 and your carrier's time-based forwarding can hand calls over only after hours | Marlie AIYesIt answers around the clock and you can set different after-hours behavior |
| Urgent calls escalated | ZinngYesEmergency escalation is configured during setup, flagging urgent calls | Marlie AIPartlyUrgent keywords can trigger an immediate transfer to an on-call person |
| Texts your callers | ZinngPartlyFull two-way SMS is a Pro feature | Marlie AIPartlyIt texts callers links and automated SMS follow-ups after the call |
| Call summary by text | ZinngYesAn opt-in SMS alert fires whenever an AI call finishes, sent to a mobile number you choose | Marlie AIYesA post-call report with caller, issue and urgency goes out by text as well as email |
| Language, privacy and trying it | ||
| Languages | ZinngYes63 languages | Marlie AIYes50+ languages |
| HIPAA, with a signed BAA | ZinngYesA standard BAA is signed electronically in the dashboard, included free on any plan | Marlie AINot stated |
| Hear it before you buy | ZinngYesThere is a public number answered by Zinng's own agent, plus recorded voice samples | Marlie AIYesFour public demo lines by industry can be called directly, plus recorded sample calls |
| What it connects to | ||
| Google Calendar | ZinngYesGoogle Calendar and Outlook are reached via those tools, not directly | Marlie AIYesThe vendor names Google Calendar, Outlook and Calendly as booking targets |
| Outlook | ZinngYesGoogle Calendar and Outlook are reached via those tools, not directly | Marlie AIYesThe vendor names Google Calendar, Outlook and Calendly as booking targets |
| Calendly | ZinngYesLive booking runs through Cal.com and Calendly | Marlie AIYesThe vendor names Google Calendar, Outlook and Calendly as booking targets |
| Your trade’s software | ZinngNot stated | Marlie AIPartlyTrade tools covered include Housecall Pro, Jobber, Shopmonkey, Clio |
| Keep your number | ZinngYesYou keep your number and forward all, unanswered or after-hours calls | Marlie AIYesYou keep your existing business number and forward it to the Marlie number |
| In short | ||
| What it is | ZinngZinng is an AI phone receptionist for small businesses that answers calls around the clock, books appointments, captures leads and transfers callers to a human. Calls, texts and website chats land in one shared inbox.All answers for Zinng | Marlie AIMarlie AI is a 24/7 AI answering service that picks up a service business's forwarded calls, screens spam, qualifies callers and books jobs into a connected calendar. Call reports with summaries and transcripts go out by email and text after every call.All answers for Marlie AI |
| Checked | ZinngOctober 16, 2026 | Marlie AIOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price