Zinng vs Beside Phone
The short answer
- Beside Phone costs least: $29.99 a month for 100 calls and $29.99 for 500.
- Pick Zinng if you want a summary by text after each call.
- Pick Beside Phone if you want the lower bill or bookings made during the call.
 Zinngservice businesses like lawn care, plumbing, HVAC, dental and legal that miss callsVisit site |  Beside Phonesolo trades and local teams who miss inbound calls while on the jobVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Zinng$49 | Beside Phone$29.99Lowest |
| At 500 calls a month | Zinng$224 | Beside Phone$29.99Lowest |
| Advertised from | Zinng$49 a month | Beside Phone$29 a month |
| The advertised plan covers | ZinngThe $49 plan covers all 100 calls. | Beside PhoneThe $29 plan it advertises stops answering after 30 calls. |
| Bills | Zinngper minute | Beside Phoneper call |
| Keeps answering past your allowance | ZinngYesNo forced upgrade: you buy minute buckets at published prices | Beside PhoneYesOn Baseline the AI stops answering once 30 calls are used and callers drop to voicemail |
| Free trial or plan | ZinngPartlyA 7-day free trial lets you run a real agent on a Zinng number | Beside PhonePartlyOnly the pricier Unlimited plan has a seven-day free trial on your real line |
| Month to month, cancel online | ZinngYesMonth to month through Stripe, cancellable from billing settings with no contract | Beside PhoneYesBaseline and Unlimited are month-to-month only and you cancel yourself in billing settings |
| On the call | ||
| Books appointments | ZinngPartlyLive booking on the call needs the $99 Pro plan | Beside PhoneYesWith a connected Google or Outlook calendar the Receptionist checks live availability |
| Transfers to a person | ZinngPartlyWarm and cold transfers exist, but Essentials transfers to one number only | Beside PhoneYesThe Receptionist transfers to a teammate or external number on rules you define |
| Human receptionists as backup | ZinngNoEscalation goes to your own staff numbers | Beside PhoneNoNo human answering service sits behind the AI |
| After-hours rules | ZinngYesIt answers 24/7 and your carrier's time-based forwarding can hand calls over only after hours | Beside PhoneYesIt answers around the clock by default and Business Hours sends daytime calls to your team |
| Urgent calls escalated | ZinngYesEmergency escalation is configured during setup, flagging urgent calls | Beside PhoneYesA Scenario rule can recognize emergency wording |
| Texts your callers | ZinngPartlyFull two-way SMS is a Pro feature | Beside PhoneYesA Send a Text action texts the caller a link or confirmation during the call |
| Call summary by text | ZinngYesAn opt-in SMS alert fires whenever an AI call finishes, sent to a mobile number you choose | Beside PhoneNoSummaries arrive in the app and, if enabled, by email to an address you set |
| Language, privacy and trying it | ||
| Languages | ZinngYes63 languages | Beside PhonePartly5 languages |
| HIPAA, with a signed BAA | ZinngYesA standard BAA is signed electronically in the dashboard, included free on any plan | Beside PhoneNot stated |
| Hear it before you buy | ZinngYesThere is a public number answered by Zinng's own agent, plus recorded voice samples | Beside PhoneYesAnyone can phone a published demo number |
| What it connects to | ||
| Google Calendar | ZinngYesGoogle Calendar and Outlook are reached via those tools, not directly | Beside PhoneYesGoogle Calendar and Outlook are booked into directly |
| Outlook | ZinngYesGoogle Calendar and Outlook are reached via those tools, not directly | Beside PhoneYesGoogle Calendar and Outlook are booked into directly |
| Calendly | ZinngYesLive booking runs through Cal.com and Calendly | Beside PhoneYesCalendly is only textable as a link |
| Your trade’s software | ZinngNot stated | Beside PhoneNot stated |
| Keep your number | ZinngYesYou keep your number and forward all, unanswered or after-hours calls | Beside PhoneYesYou keep your carrier number and forward calls to the Beside line |
| In short | ||
| What it is | ZinngZinng is an AI phone receptionist for small businesses that answers calls around the clock, books appointments, captures leads and transfers callers to a human. Calls, texts and website chats land in one shared inbox.All answers for Zinng | Beside PhoneBeside Phone is a mobile and web business phone line whose AI receptionist answers inbound calls around the clock, captures caller details, qualifies leads and books appointments. Calls, texts, summaries and transcripts live in one shared team app.All answers for Beside Phone |
| Checked | ZinngOctober 16, 2026 | Beside PhoneOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price