Zinng vs AI Receptionist
The short answer
- Zinng costs least: $49 a month for 100 calls and $224 for 500.
- AI Receptionist has the lowest advertised price, $14, but costs $57.75 at 100 calls.
- Pick Zinng if you want the lower bill.
- Pick AI Receptionist if you want Spanish.
 Zinngservice businesses like lawn care, plumbing, HVAC, dental and legal that miss callsVisit site |  AI Receptionistsolo professionals and small businesses that miss calls while workingVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Zinng$49Lowest | AI Receptionist$57.75 |
| At 500 calls a month | Zinng$224Lowest | AI Receptionist$261.50 |
| Advertised from | Zinng$49 a month | AI Receptionist$14 a month |
| The advertised plan covers | ZinngThe $49 plan covers all 100 calls. | AI ReceptionistThe $14 plan covers 30 of 100 calls.70 cost extra. |
| Bills | Zinngper minute | AI Receptionistper minute |
| Keeps answering past your allowance | ZinngYesNo forced upgrade: you buy minute buckets at published prices | AI ReceptionistPartlyCalls are not auto-upgraded or billed down |
| Free trial or plan | ZinngPartlyA 7-day free trial lets you run a real agent on a Zinng number | AI ReceptionistPartlyA 7-day trial lets it answer your real line: you get 30 minutes of live calls |
| Month to month, cancel online | ZinngYesMonth to month through Stripe, cancellable from billing settings with no contract | AI ReceptionistYesMonth-to-month with no contract, and you cancel yourself in the app without phoning anyone |
| On the call | ||
| Books appointments | ZinngPartlyLive booking on the call needs the $99 Pro plan | AI ReceptionistPartlyIt books into the caller’s slot during the call |
| Transfers to a person | ZinngPartlyWarm and cold transfers exist, but Essentials transfers to one number only | AI ReceptionistYesTransfers are warm by default: it texts you who is calling and why |
| Human receptionists as backup | ZinngNoEscalation goes to your own staff numbers | AI ReceptionistNoNo human agents sit behind the AI |
| After-hours rules | ZinngYesIt answers 24/7 and your carrier's time-based forwarding can hand calls over only after hours | AI ReceptionistPartlyAnswering is 24/7 on every plan including weekends and holidays |
| Urgent calls escalated | ZinngYesEmergency escalation is configured during setup, flagging urgent calls | AI ReceptionistYesEmergency recognition is a documented behavior: the vendor says it triages urgent calls |
| Texts your callers | ZinngPartlyFull two-way SMS is a Pro feature | AI ReceptionistYesCallers can text the same number |
| Call summary by text | ZinngYesAn opt-in SMS alert fires whenever an AI call finishes, sent to a mobile number you choose | AI ReceptionistYesYou can get per-call alerts by SMS as well as email, with a daily SMS |
| Language, privacy and trying it | ||
| Languages | ZinngYes63 languages | AI ReceptionistYes57 languages |
| HIPAA, with a signed BAA | ZinngYesA standard BAA is signed electronically in the dashboard, included free on any plan | AI ReceptionistNoNo BAA today on any plan: the vendor lists HIPAA compliance |
| Hear it before you buy | ZinngYesThere is a public number answered by Zinng's own agent, plus recorded voice samples | AI ReceptionistYesThree live demo receptionists are published with their phone numbers |
| What it connects to | ||
| Google Calendar | ZinngYesGoogle Calendar and Outlook are reached via those tools, not directly | AI ReceptionistYesGoogle Calendar is the only calendar it books into, included from the $14 plan up |
| Outlook | ZinngYesGoogle Calendar and Outlook are reached via those tools, not directly | AI ReceptionistYesThe vendor says support for other calendar platforms is still to come |
| Calendly | ZinngYesLive booking runs through Cal.com and Calendly | AI ReceptionistYesThe vendor says support for other calendar platforms is still to come |
| Your trade’s software | ZinngNot stated | AI ReceptionistNot stated |
| Keep your number | ZinngYesYou keep your number and forward all, unanswered or after-hours calls | AI ReceptionistYesYou keep your existing line and forward it with carrier star codes, documented per carrier |
| In short | ||
| What it is | ZinngZinng is an AI phone receptionist for small businesses that answers calls around the clock, books appointments, captures leads and transfers callers to a human. Calls, texts and website chats land in one shared inbox.All answers for Zinng | AI ReceptionistAI Receptionist is a 24/7 AI phone answering service for small businesses and solo operators. It greets callers, answers their questions from your own business information, books appointments, screens spam and sends you a summary of every call.All answers for AI Receptionist |
| Checked | ZinngOctober 16, 2026 | AI ReceptionistOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price