
CallBird AI
Flat-rate AI receptionist that answers calls, books appointments and texts you a summary.
A month at 100 calls
$249
on Professional, billed per call
| At 500 callson Professional | $249 |
|---|
39th lowest of 43 priced in Small business. The middle one costs $99.
Every plan we priced
| Plan | For 100 calls |
|---|---|
| StarterNeeds 50 calls more than the 50 included and no overage price is published | Can’t cover it |
| ProfessionalWithin the 500 calls included | $249 |
| EnterpriseNo usage charge | $499 |
Starter might cost less, but no overage price is published, so it could not be priced past its allowance.
100 calls a month of 2½ minutes each, every call a different caller, on the cheapest public plan that covers them, paid monthly. How we price
On a call
- YesThe AI checks the connected calendar live during the call, books the slot
- YesCalls transfer to the owner's cell mid-call
- YesIt answers around the clock at no surcharge, and business-hours routing is a plan feature
- YesEvery call ends with an SMS to the owner naming the caller, what they wanted
- NoThere are no human agents behind the AI
- PartlyMulti-language support appears only on the $499 Enterprise plan
Good for
solo trades and small service firms that miss calls while on the job
Look elsewhere if
- you want a person to take over a call
- your business is outside the US
Close in cost:AI Receptionist Ireland €227 (about $254)Go Answer AI Receptionist $237.50Smith.ai AI Receptionist $212.50Compare with the two closest
What it is
CallBird AI is an AI receptionist for small service businesses that answers calls 24/7, books appointments into a connected calendar and texts the owner a summary after each call. Plans run from $99 to $499 a month.
Watch out
- CallBird states it holds no HIPAA certification and offers no Business Associate Agreement, on any plan including the $499 Enterprise tier. Its own healthcare guide tells medical and dental practices to use CallBird only for non-PHI calls such as scheduling and FAQs, and to route test results, prescription details and billing-with-identifiers calls to a HIPAA-compliant provider instead.
- The published plan cards cap calls per month: 50 on Starter at $99 and 500 on Professional at $249, with unlimited only on the $499 Enterprise plan. A business taking roughly two calls a day exhausts the entry plan, and the site publishes no overage rate or stated behavior past the cap, so what happens on call 51 is unknown.
All 33 answers
Every answer comes from CallBird AI’s own pages. Open “Their words” for the quote and the page it is on.
What it costs at your call volume
$249 at 100 calls$249 at 500Billed per callPartlySpam not billed4 answers
- Cost at 100 calls a month
Partlyfrom Professional
$249 a month on Professional for 100 calls of 2.5 minutes. Starter might cost less, but no overage price is published, so it could not be priced past its allowance.
Their words
Professional $249/month For growing businesses with higher call volume
callbirdai.comPricing section, Professional plan card
- Cost at 500 calls a month
Partlyfrom Professional
$249 a month on Professional for 500 calls of 2.5 minutes. Starter might cost less, but no overage price is published, so it could not be priced past its allowance.
Their words
Professional $249/month For growing businesses with higher call volume
callbirdai.comPricing section, Professional plan card
- What it bills by
Billing is a flat monthly subscription per account with no per-minute or per-call charges; call allowances are counted in calls per plan rather than minutes.
Their words
No contracts. No per-minute charges. No setup fees.
callbirdai.comClosing call-to-action, 'Stop missing calls. Start at $99/month.'
- Spam calls not billed
Partlyfrom Professional
Spam call filtering is listed only from the Professional plan upward; the $99 Starter plan's feature list does not include it, so entry buyers get no stated filtering.
What it does on the call
YesBooksYesTransfersYesAfter hoursYesUrgent callsNoHuman backupPartlyAsks your questionsYesAnswers about your businessPartlyTexts callers8 answers
- Books appointments
Yes
The AI checks the connected calendar live during the call, books the slot, sends the owner an invite and texts the caller a confirmation rather than just sending a link.
Their words
Your AI accesses your Google Calendar, Outlook, or our built-in scheduler in real-time. Customers book appointments during the call. You get a calendar invite. They get a confirmation text.
callbirdai.comFeatures section, 'Smart Appointment Booking' card
- Transfers to a person
Yes
Calls transfer to the owner's cell mid-call and the vendor describes a spoken context hand-off naming the caller and topic, which is a warm transfer rather than a blind one.
Their words
For emergencies or complex questions, CallBird transfers the call to your cell phone immediately. You'll hear "I have [customer name] on the line calling about [topic]" so you have context.
callbirdai.comFAQ, 'What happens if CallBird gets a call it can't handle?'
- After-hours rules
Yes
It answers around the clock at no surcharge, and business-hours routing is a plan feature — basic on Starter, customisable from Professional upward.
Their words
CallBird AI works 24/7/365 — nights, weekends, and holidays — at no additional charge. The $99/month Starter plan covers all hours without surcharges or special after-hours rates.
callbirdai.comFAQ, 'Does CallBird AI work after hours and on weekends?'
- Urgent calls escalated
Yes
Owner-defined emergency keywords trigger an urgent SMS and an immediate transfer to the owner's phone inside the same call, not a later callback.
Their words
The AI monitors the call for emergency keywords in real time, and when it detects one, it escalates immediately — sending you an urgent SMS and transferring the call to your cell phone while keeping the caller on the line.
callbirdai.comSection 'How Does Emergency Call Handling Actually Work?'
- Human receptionists as backup
No
There are no human agents behind the AI: calls it cannot handle are transferred to the business owner or a team member, and the vendor positions itself against live-agent services.
Their words
CallBird AI transfers the call to you or a designated team member when it encounters questions outside its knowledge base, when a caller asks to speak with someone, or when an emergency keyword is detected.
callbirdai.comFAQ, 'What happens when a caller has a complex question CallBird AI can't answer?'
- Asks your questions
Partlyfrom Professional
Custom FAQ and knowledge-base editing plus qualification questions are described, but the plan cards put custom FAQ and knowledge base editing on Professional and above, not on Starter.
Their words
✓ Custom FAQ & knowledge base editing
callbirdai.comPricing section, Professional plan feature list
- Answers about your business
Yes
Setup scrapes the business website for services, hours, pricing and service area, and the owner adds or corrects FAQs afterwards, with edits live in under a minute.
Their words
During setup, CallBird scrapes your website automatically to learn your services, hours, pricing, and service area. You then add or correct anything the scrape missed
callbirdai.comSection 'What Happens When the AI Doesn't Know the Answer?'
- Texts your callers
Partly
The product texts the caller a booking confirmation after an appointment is made, but no page describes it receiving texts or holding a two-way text conversation with a caller.
Their words
Books the appointment 3. Sends you a calendar invite 4. Texts the customer a confirmation
callbirdai.comFAQ, 'Does CallBird integrate with my existing calendar?' numbered list
What you get after the call
YesSummary by textYesRecordings and transcripts2 answers
- Call summary by text
Yes
Every call ends with an SMS to the owner naming the caller, what they wanted and the action taken, with a link into the app for the full transcript.
Their words
The second a call ends, you get a text with customer name and contact info, what they wanted, what action was taken, and a link to full transcript.
callbirdai.comFeatures section, 'Instant Text Summaries' card
- Recordings and transcripts
Yes
Every call is recorded as a downloadable MP3 and transcribed word for word, searchable in the app, but retention is capped at 90 days.
Their words
Every single call is recorded (downloadable MP3), transcribed word-for-word, searchable in your app, and stored securely for 90 days.
callbirdai.comFeatures section, 'Call Recording & Transcripts' card
What it connects to
YesGoogle CalendarYesOutlookYesCalendlyPartlyCRM and Zapier4 answers
- Google Calendar
Yes
Google Calendar, Microsoft Outlook, Apple Calendar and a built-in scheduler are named, but the plan cards list Google Calendar integration only from Professional upward and no page mentions Calendly.
Their words
Yes! CallBird works with: - Google Calendar (easiest integration) - Microsoft Outlook - Apple Calendar - CallBird's built-in calendar
callbirdai.comFAQ, 'Does CallBird integrate with my existing calendar?'
- Outlook
Yes
Google Calendar, Microsoft Outlook, Apple Calendar and a built-in scheduler are named, but the plan cards list Google Calendar integration only from Professional upward and no page mentions Calendly.
Their words
Yes! CallBird works with: - Google Calendar (easiest integration) - Microsoft Outlook - Apple Calendar - CallBird's built-in calendar
callbirdai.comFAQ, 'Does CallBird integrate with my existing calendar?'
- Calendly
Yes
Google Calendar, Microsoft Outlook, Apple Calendar and a built-in scheduler are named, but the plan cards list Google Calendar integration only from Professional upward and no page mentions Calendly.
Their words
Yes! CallBird works with: - Google Calendar (easiest integration) - Microsoft Outlook - Apple Calendar - CallBird's built-in calendar
callbirdai.comFAQ, 'Does CallBird integrate with my existing calendar?'
- CRM, Zapier and webhooks
Partly
Real-estate CRMs Follow Up Boss and kvCORE are named as destinations for captured leads, but no complete integration list, Zapier connector or webhook is documented anywhere on the site.
Their words
CallBird integrates with Follow Up Boss, kvCORE, and other real estate CRMs. Leads are pushed directly to your CRM with all qualification details attached.
callbirdai.comFAQ, 'Does it integrate with my real estate CRM?'
Trying it, starting and leaving
PartlyFree trialNoCard to startYesSign up without a callNoSetup feeYesMonth to month5 answers
- Free trial or free plan
Partly
There is a seven-day free trial that puts the AI on a real line, but no standing free plan, so free use stops after a week unless you subscribe.
Their words
All plans include: 7-day free trial (no credit card required) • Cancel anytime (no contracts) • Setup in under 10 minutes • 30-day money-back guarantee • Free migration support
callbirdai.comPricing section, 'All plans include' footer line
- Card required to start
No
The seven-day trial is started without payment details; the vendor repeats the no-credit-card claim on the homepage hero, the pricing block and the trial calls to action.
Their words
7-day free trial (no credit card required)
callbirdai.comPricing section, 'All plans include' footer line
- Sign up without a sales call
Yes
Signup is a web form with no sales call: the buyer enters business details, picks a template, links a calendar and forwards calls, all in about ten minutes.
Their words
Setup takes under 10 minutes and requires no technical skills beyond filling out a web form and entering one carrier code on your phone.
callbirdai.comFAQ, 'What happens during setup — is there a technical learning curve?'
- Setup fee
No
The vendor states there is no onboarding or setup charge on any plan, so the first month's subscription is the whole cost of starting.
Their words
There are also no setup fees — the cost of starting is literally the first month's subscription, and a 7-day free trial means you can test it before you're charged at all.
callbirdai.comSection 'Can I Cancel If It Doesn't Work?'
- Contract and cancelling
Yes
Billing is month to month with no contract or termination fee, plus a 30-day money-back guarantee; the vendor does not say whether canceling needs a phone call.
Their words
Yes. No contracts. No termination fees. Month-to-month. Cancel anytime.
callbirdai.comSection 'Can I Cancel If It Doesn't Work?'
Which languages it speaks, and how it sounds
PartlyChoose the voiceYesHear it first3 answers
- Languages
Partlyfrom Enterprise
Multi-language support appears only on the $499 Enterprise plan and no language list is published; a comparison page still marks Spanish as coming rather than shipped.
- Choose or clone the voice
Partly
All plans let you pick male or female voice, tone and speaking speed, but custom AI voice and personality training is reserved for the Enterprise plan and voice cloning is not mentioned.
Their words
Voice: Male or female, friendly/professional/casual tone, speaking speed
callbirdai.comFAQ, 'Can I customize how CallBird answers calls?'
- Hear it before you buy
Yes
A public demo number reaches the live product rather than a scripted recording, and three recorded sample calls with transcripts are embedded on the homepage.
Their words
Call (505) 594-5806 right now. You'll reach the AI receptionist directly — same technology that would answer your business calls. No demo scheduling, no sales call. Just the product.
callbirdai.comSection 'Setup: 10 Minutes vs. 1-3 Days', closing call-out
Your phone number and where it works
YesKeep your numberYesAustralia2 answers
- Keep your number
Yes
You keep your existing business line and set conditional forwarding to the CallBird number with a carrier code, so callers notice no change; forwarding can be toggled in the app.
Their words
You set up conditional call forwarding on your existing business line so that when you don't answer — busy, no answer, after hours — calls automatically route to CallBird. Your number stays the same.
callbirdai.comSection 'Can I Keep My Existing Phone Number?'
- Australia
Yes
Everything points to a US-only service: USD pricing, a US demo number and US A2P 10DLC messaging registration, with no mention of Canadian, UK, EU or Australian numbers or GDPR terms.
Their words
SOC 2 Type II certification and A2P 10DLC compliance mean the call data handling meets recognized security standards
callbirdai.comSection 'How Do I Know What's Happening on My Calls?'
Who it is built for
NoHIPAANoSeveral locations3 answers
- Industries it is set up for
Seven pre-built industry templates carry conversation logic per trade, and the homepage adds per-vertical pages for home services, medical and dental, restaurants, professional services, retail and veterinary.
Their words
Choose your industry template (1 minute): Select from home services, dental, legal, salon, real estate, veterinary, or restaurant.
callbirdai.comSection 'What Does the Setup Process Actually Involve?', setup bullet list
- HIPAA, with a signed BAA
No
The vendor states plainly that it holds no HIPAA certification and offers no BAA on any plan, and recommends routing PHI calls to a different service.
Their words
CallBird AI does not currently hold HIPAA certification or offer a BAA.
callbirdai.comFAQ, 'Is CallBird AI HIPAA compliant?'
- Several locations or numbers
No
One account covers one location only: each site needs its own account, number and dashboard at $99 a month, with no consolidated multi-location view below Enterprise API access.
Their words
Yes — each location gets its own CallBird account, its own forwarding number, and its own configuration.
callbirdai.comFAQ, 'Do I need a separate CallBird account for each location?'
Getting set up and getting help
PartlySetup helpPartlySupport2 answers
- Setup help
Partly
Setup is self-service and automated rather than done for you — the system scrapes your site and you forward the line — but the vendor claims live calls within ten minutes and includes free migration support.
Their words
Your CallBird number is ready within 10 minutes of completing signup. That's not a typo—10 minutes from signup to answering your first call.
callbirdai.comFAQ, 'How quickly can I get my AI phone number?'
- Support
Partlyfrom Starter
Starter buyers get email support only; priority email plus call support arrives at Professional and a dedicated account manager at Enterprise, and no support hours are published.
Sources
- callbirdai.comCost at 100 calls a month, Cost at 500 calls a month, Spam calls not billed, Books appointments and 14 more
- callbirdai.com/blog-ai-receptionist-faqUrgent calls escalated, Answers about your business, Sign up without a sales call, Setup fee and 4 more
- callbirdai.com/blog-answerconnect-alternativeWhat it bills by, After-hours rules, Human receptionists as backup, Hear it before you buy
- callbirdai.com/blog-best-ai-receptionist-real-estateCRM, Zapier and webhooks
- callbirdai.com/blog-hipaa-compliant-ai-receptionistHIPAA, with a signed BAA
- callbirdai.com/blog-ai-receptionist-for-multi-location-businessesSeveral locations or numbers
All read on October 14, 2026.
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Compare CallBird AI with
AI Receptionist Ireland€227 (about $254) at 100 calls
Go Answer AI Receptionist$237.50 at 100 calls
Smith.ai AI Receptionist$212.50 at 100 calls
BuzzWisely$289 at 100 calls
appyTradies VoiceOSA$299 (about $207) at 100 calls
SimpleIntake$297 through sales at 100 calls
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.