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CallBird AI

Flat-rate AI receptionist that answers calls, books appointments and texts you a summary.Checked October 14, 2026. 33 answers, each with its source.

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A month at 100 calls

$249

on Professional, billed per call

The $99 plan it advertises covers 50 of 100 calls. No price is published past that.

How the month adds up
At 500 callson Professional$249

39th lowest of 43 priced in Small business. The middle one costs $99.

Every plan we priced
What each plan costs for 100 calls a month
PlanFor 100 calls
StarterNeeds 50 calls more than the 50 included and no overage price is publishedCan’t cover it
ProfessionalWithin the 500 calls included$249
EnterpriseNo usage charge$499

Starter might cost less, but no overage price is published, so it could not be priced past its allowance.

100 calls a month of 2½ minutes each, every call a different caller, on the cheapest public plan that covers them, paid monthly. How we price

On a call

  • YesThe AI checks the connected calendar live during the call, books the slot
  • YesCalls transfer to the owner's cell mid-call
  • YesIt answers around the clock at no surcharge, and business-hours routing is a plan feature
  • YesEvery call ends with an SMS to the owner naming the caller, what they wanted
  • NoThere are no human agents behind the AI
  • PartlyMulti-language support appears only on the $499 Enterprise plan
All 8 on-call answers

Good for

solo trades and small service firms that miss calls while on the job

Look elsewhere if

  • you want a person to take over a call
  • your business is outside the US

Close in cost:AI Receptionist Ireland €227 (about $254)Go Answer AI Receptionist $237.50Smith.ai AI Receptionist $212.50Compare with the two closest

What it is

CallBird AI is an AI receptionist for small service businesses that answers calls 24/7, books appointments into a connected calendar and texts the owner a summary after each call. Plans run from $99 to $499 a month.

All 33 answers

Every answer comes from CallBird AI’s own pages. Open “Their words” for the quote and the page it is on.

What it costs at your call volume

$249 at 100 calls$249 at 500Billed per callPartlySpam not billed
4 answers
Cost at 100 calls a month

Partlyfrom Professional

$249 a month on Professional for 100 calls of 2.5 minutes. Starter might cost less, but no overage price is published, so it could not be priced past its allowance.

Their words
Professional $249/month For growing businesses with higher call volume

callbirdai.comPricing section, Professional plan card

Cost at 500 calls a month

Partlyfrom Professional

$249 a month on Professional for 500 calls of 2.5 minutes. Starter might cost less, but no overage price is published, so it could not be priced past its allowance.

Their words
Professional $249/month For growing businesses with higher call volume

callbirdai.comPricing section, Professional plan card

What it bills by

Billing is a flat monthly subscription per account with no per-minute or per-call charges; call allowances are counted in calls per plan rather than minutes.

Their words
No contracts. No per-minute charges. No setup fees.

callbirdai.comClosing call-to-action, 'Stop missing calls. Start at $99/month.'

Spam calls not billed

Partlyfrom Professional

Spam call filtering is listed only from the Professional plan upward; the $99 Starter plan's feature list does not include it, so entry buyers get no stated filtering.

Their words
✓ Spam call filtering

callbirdai.comPricing section, Professional plan feature list

What it does on the call

YesBooksYesTransfersYesAfter hoursYesUrgent callsNoHuman backupPartlyAsks your questionsYesAnswers about your businessPartlyTexts callers
8 answers
Books appointments

Yes

The AI checks the connected calendar live during the call, books the slot, sends the owner an invite and texts the caller a confirmation rather than just sending a link.

Their words
Your AI accesses your Google Calendar, Outlook, or our built-in scheduler in real-time. Customers book appointments during the call. You get a calendar invite. They get a confirmation text.

callbirdai.comFeatures section, 'Smart Appointment Booking' card

Transfers to a person

Yes

Calls transfer to the owner's cell mid-call and the vendor describes a spoken context hand-off naming the caller and topic, which is a warm transfer rather than a blind one.

Their words
For emergencies or complex questions, CallBird transfers the call to your cell phone immediately. You'll hear "I have [customer name] on the line calling about [topic]" so you have context.

callbirdai.comFAQ, 'What happens if CallBird gets a call it can't handle?'

After-hours rules

Yes

It answers around the clock at no surcharge, and business-hours routing is a plan feature — basic on Starter, customisable from Professional upward.

Their words
CallBird AI works 24/7/365 — nights, weekends, and holidays — at no additional charge. The $99/month Starter plan covers all hours without surcharges or special after-hours rates.

callbirdai.comFAQ, 'Does CallBird AI work after hours and on weekends?'

Urgent calls escalated

Yes

Owner-defined emergency keywords trigger an urgent SMS and an immediate transfer to the owner's phone inside the same call, not a later callback.

Their words
The AI monitors the call for emergency keywords in real time, and when it detects one, it escalates immediately — sending you an urgent SMS and transferring the call to your cell phone while keeping the caller on the line.

callbirdai.comSection 'How Does Emergency Call Handling Actually Work?'

Human receptionists as backup

No

There are no human agents behind the AI: calls it cannot handle are transferred to the business owner or a team member, and the vendor positions itself against live-agent services.

Their words
CallBird AI transfers the call to you or a designated team member when it encounters questions outside its knowledge base, when a caller asks to speak with someone, or when an emergency keyword is detected.

callbirdai.comFAQ, 'What happens when a caller has a complex question CallBird AI can't answer?'

Asks your questions

Partlyfrom Professional

Custom FAQ and knowledge-base editing plus qualification questions are described, but the plan cards put custom FAQ and knowledge base editing on Professional and above, not on Starter.

Their words
✓ Custom FAQ & knowledge base editing

callbirdai.comPricing section, Professional plan feature list

Answers about your business

Yes

Setup scrapes the business website for services, hours, pricing and service area, and the owner adds or corrects FAQs afterwards, with edits live in under a minute.

Their words
During setup, CallBird scrapes your website automatically to learn your services, hours, pricing, and service area. You then add or correct anything the scrape missed

callbirdai.comSection 'What Happens When the AI Doesn't Know the Answer?'

Texts your callers

Partly

The product texts the caller a booking confirmation after an appointment is made, but no page describes it receiving texts or holding a two-way text conversation with a caller.

Their words
Books the appointment 3. Sends you a calendar invite 4. Texts the customer a confirmation

callbirdai.comFAQ, 'Does CallBird integrate with my existing calendar?' numbered list

What you get after the call

YesSummary by textYesRecordings and transcripts
2 answers
Call summary by text

Yes

Every call ends with an SMS to the owner naming the caller, what they wanted and the action taken, with a link into the app for the full transcript.

Their words
The second a call ends, you get a text with customer name and contact info, what they wanted, what action was taken, and a link to full transcript.

callbirdai.comFeatures section, 'Instant Text Summaries' card

Recordings and transcripts

Yes

Every call is recorded as a downloadable MP3 and transcribed word for word, searchable in the app, but retention is capped at 90 days.

Their words
Every single call is recorded (downloadable MP3), transcribed word-for-word, searchable in your app, and stored securely for 90 days.

callbirdai.comFeatures section, 'Call Recording & Transcripts' card

What it connects to

YesGoogle CalendarYesOutlookYesCalendlyPartlyCRM and Zapier
4 answers
Google Calendar

Yes

Google Calendar, Microsoft Outlook, Apple Calendar and a built-in scheduler are named, but the plan cards list Google Calendar integration only from Professional upward and no page mentions Calendly.

Their words
Yes! CallBird works with: - Google Calendar (easiest integration) - Microsoft Outlook - Apple Calendar - CallBird's built-in calendar

callbirdai.comFAQ, 'Does CallBird integrate with my existing calendar?'

Outlook

Yes

Google Calendar, Microsoft Outlook, Apple Calendar and a built-in scheduler are named, but the plan cards list Google Calendar integration only from Professional upward and no page mentions Calendly.

Their words
Yes! CallBird works with: - Google Calendar (easiest integration) - Microsoft Outlook - Apple Calendar - CallBird's built-in calendar

callbirdai.comFAQ, 'Does CallBird integrate with my existing calendar?'

Calendly

Yes

Google Calendar, Microsoft Outlook, Apple Calendar and a built-in scheduler are named, but the plan cards list Google Calendar integration only from Professional upward and no page mentions Calendly.

Their words
Yes! CallBird works with: - Google Calendar (easiest integration) - Microsoft Outlook - Apple Calendar - CallBird's built-in calendar

callbirdai.comFAQ, 'Does CallBird integrate with my existing calendar?'

CRM, Zapier and webhooks

Partly

Real-estate CRMs Follow Up Boss and kvCORE are named as destinations for captured leads, but no complete integration list, Zapier connector or webhook is documented anywhere on the site.

Their words
CallBird integrates with Follow Up Boss, kvCORE, and other real estate CRMs. Leads are pushed directly to your CRM with all qualification details attached.

callbirdai.comFAQ, 'Does it integrate with my real estate CRM?'

Trying it, starting and leaving

PartlyFree trialNoCard to startYesSign up without a callNoSetup feeYesMonth to month
5 answers
Free trial or free plan

Partly

There is a seven-day free trial that puts the AI on a real line, but no standing free plan, so free use stops after a week unless you subscribe.

Their words
All plans include: 7-day free trial (no credit card required) • Cancel anytime (no contracts) • Setup in under 10 minutes • 30-day money-back guarantee • Free migration support

callbirdai.comPricing section, 'All plans include' footer line

Card required to start

No

The seven-day trial is started without payment details; the vendor repeats the no-credit-card claim on the homepage hero, the pricing block and the trial calls to action.

Their words
7-day free trial (no credit card required)

callbirdai.comPricing section, 'All plans include' footer line

Sign up without a sales call

Yes

Signup is a web form with no sales call: the buyer enters business details, picks a template, links a calendar and forwards calls, all in about ten minutes.

Their words
Setup takes under 10 minutes and requires no technical skills beyond filling out a web form and entering one carrier code on your phone.

callbirdai.comFAQ, 'What happens during setup — is there a technical learning curve?'

Setup fee

No

The vendor states there is no onboarding or setup charge on any plan, so the first month's subscription is the whole cost of starting.

Their words
There are also no setup fees — the cost of starting is literally the first month's subscription, and a 7-day free trial means you can test it before you're charged at all.

callbirdai.comSection 'Can I Cancel If It Doesn't Work?'

Contract and cancelling

Yes

Billing is month to month with no contract or termination fee, plus a 30-day money-back guarantee; the vendor does not say whether canceling needs a phone call.

Their words
Yes. No contracts. No termination fees. Month-to-month. Cancel anytime.

callbirdai.comSection 'Can I Cancel If It Doesn't Work?'

Which languages it speaks, and how it sounds

PartlyChoose the voiceYesHear it first
3 answers
Languages

Partlyfrom Enterprise

Multi-language support appears only on the $499 Enterprise plan and no language list is published; a comparison page still marks Spanish as coming rather than shipped.

Their words
✓ Multi-language support

callbirdai.comPricing section, Enterprise plan feature list

Choose or clone the voice

Partly

All plans let you pick male or female voice, tone and speaking speed, but custom AI voice and personality training is reserved for the Enterprise plan and voice cloning is not mentioned.

Their words
Voice: Male or female, friendly/professional/casual tone, speaking speed

callbirdai.comFAQ, 'Can I customize how CallBird answers calls?'

Hear it before you buy

Yes

A public demo number reaches the live product rather than a scripted recording, and three recorded sample calls with transcripts are embedded on the homepage.

Their words
Call (505) 594-5806 right now. You'll reach the AI receptionist directly — same technology that would answer your business calls. No demo scheduling, no sales call. Just the product.

callbirdai.comSection 'Setup: 10 Minutes vs. 1-3 Days', closing call-out

Your phone number and where it works

YesKeep your numberYesAustralia
2 answers
Keep your number

Yes

You keep your existing business line and set conditional forwarding to the CallBird number with a carrier code, so callers notice no change; forwarding can be toggled in the app.

Their words
You set up conditional call forwarding on your existing business line so that when you don't answer — busy, no answer, after hours — calls automatically route to CallBird. Your number stays the same.

callbirdai.comSection 'Can I Keep My Existing Phone Number?'

Australia

Yes

Everything points to a US-only service: USD pricing, a US demo number and US A2P 10DLC messaging registration, with no mention of Canadian, UK, EU or Australian numbers or GDPR terms.

Their words
SOC 2 Type II certification and A2P 10DLC compliance mean the call data handling meets recognized security standards

callbirdai.comSection 'How Do I Know What's Happening on My Calls?'

Who it is built for

NoHIPAANoSeveral locations
3 answers
Industries it is set up for

Seven pre-built industry templates carry conversation logic per trade, and the homepage adds per-vertical pages for home services, medical and dental, restaurants, professional services, retail and veterinary.

Their words
Choose your industry template (1 minute): Select from home services, dental, legal, salon, real estate, veterinary, or restaurant.

callbirdai.comSection 'What Does the Setup Process Actually Involve?', setup bullet list

HIPAA, with a signed BAA

No

The vendor states plainly that it holds no HIPAA certification and offers no BAA on any plan, and recommends routing PHI calls to a different service.

Their words
CallBird AI does not currently hold HIPAA certification or offer a BAA.

callbirdai.comFAQ, 'Is CallBird AI HIPAA compliant?'

Several locations or numbers

No

One account covers one location only: each site needs its own account, number and dashboard at $99 a month, with no consolidated multi-location view below Enterprise API access.

Their words
Yes — each location gets its own CallBird account, its own forwarding number, and its own configuration.

callbirdai.comFAQ, 'Do I need a separate CallBird account for each location?'

Getting set up and getting help

PartlySetup helpPartlySupport
2 answers
Setup help

Partly

Setup is self-service and automated rather than done for you — the system scrapes your site and you forward the line — but the vendor claims live calls within ten minutes and includes free migration support.

Their words
Your CallBird number is ready within 10 minutes of completing signup. That's not a typo—10 minutes from signup to answering your first call.

callbirdai.comFAQ, 'How quickly can I get my AI phone number?'

Support

Partlyfrom Starter

Starter buyers get email support only; priority email plus call support arrives at Professional and a dedicated account manager at Enterprise, and no support hours are published.

Their words
✓ Email support

callbirdai.comPricing section, Starter plan feature list

Sources

  1. callbirdai.comCost at 100 calls a month, Cost at 500 calls a month, Spam calls not billed, Books appointments and 14 more
  2. callbirdai.com/blog-ai-receptionist-faqUrgent calls escalated, Answers about your business, Sign up without a sales call, Setup fee and 4 more
  3. callbirdai.com/blog-answerconnect-alternativeWhat it bills by, After-hours rules, Human receptionists as backup, Hear it before you buy
  4. callbirdai.com/blog-best-ai-receptionist-real-estateCRM, Zapier and webhooks
  5. callbirdai.com/blog-hipaa-compliant-ai-receptionistHIPAA, with a signed BAA
  6. callbirdai.com/blog-ai-receptionist-for-multi-location-businessesSeveral locations or numbers

All read on October 14, 2026.

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“About” figures are converted at the European Central Bank rate of Oct 15, 2026.