
Kalyvox
AI phone receptionist that answers, qualifies and books, on a monthly plan plus per-minute usage.
In short
Best for small field-service and professional teams that cannot answer the phone while working
Kalyvox is a Toulouse-built AI receptionist that answers forwarded business calls around the clock, qualifies each caller against rules you configure and books appointments into a connected calendar. Every handled call becomes a structured ticket with summary, transcript and next action.
At a glance
Yes
Books appointments
The assistant reads live calendar availability, offers slots and writes the event with reason and caller details before the caller hangs up
Yes
Transfers to a person
Rule-based transfer by detected intent, and on documented flows the assistant collects identifying details before routing…
Yes
After-hours rules
Answers 24/7 and adapts the greeting and script to your configured opening hours…
Partlyfrom Pro
Call summary by text
Every call produces a structured card by notification, email or text, but the vendor's own plan description puts SMS alerts on Pro…
Partly
Calendar and CRM
Google Calendar, Outlook, HubSpot and 3 more
Partly
Languages
English and French
No
Human receptionists as backup
No human operators sit behind the AI: when no transfer target is available the assistant only takes the request and flags it…
Partly
Hear it before you buy
There is no public demo number or recorded sample call
Good to know
Watch out
- The plan fee is only part of the bill: every call is also metered at €0.19 per minute of assistant talk time with no included allowance and no calculator on the site, and the vendor states there is no fixed price per call because two businesses handling 100 calls can consume very different time. The EN pricing page quotes plans in USD while the usage rate stays in euros, so a US buyer cannot compute the monthly total from published figures.
- The only free way in is a 7-day trial on Solo or Pro without a card. There is no standing $0 plan: the billing guide says that at the end of the trial you pick a plan or let the account pause, so an occasional-call business cannot stay on Kalyvox for free.
All 33 answers
Every answer comes from Kalyvox’s own pages. Open “Their words” for the quote and the page it is on.
What it costs at your call volume
4 answers
- Cost at 100 calls a month
136.50 EUR a month on Solo for 100 calls of 2.5 minutes (250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is 146 EUR.
Their words
Choose your plan: Solo ($95 / €89 per month), Pro ($195 / €179) or Business ($269 / €249).
kalyvox.aiPricing questions FAQ, "How does billing work?"
- Cost at 500 calls a month
326.50 EUR a month on Solo for 500 calls of 2.5 minutes (1250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is 374 EUR.
Their words
Choose your plan: Solo ($95 / €89 per month), Pro ($195 / €179) or Business ($269 / €249).
kalyvox.aiPricing questions FAQ, "How does billing work?"
- What it bills by
Two-part model: a flat monthly plan per team size, plus per-minute billing of actual assistant conversation time, with no prepaid minute bundle and transfer time excluded.
Their words
Usage: €0.19/min excl. tax, billed on actual usage. Usage billing is the same for Solo, Pro and Business. Only actual assistant conversation time is counted.
kalyvox.aiPlan cards, usage note directly below the three plan columns
- Past your allowance
Yes
There is no allowance to exceed: extra volume keeps billing at the same per-minute rate and the vendor states no automatic plan change happens when calls spike.
Their words
Higher call volume does not automatically trigger a plan change: additional usage remains billed at the same minute rate.
kalyvox.aiPricing questions FAQ, "What happens if I go over my usual volume?"
What it does on the call
8 answers
- Books appointments
Yes
The assistant reads live calendar availability, offers slots and writes the event with reason and caller details before the caller hangs up; included on every plan from Solo.
Their words
Kalyvox reads your real availability, offers open slots and writes the appointment to your calendar before the caller hangs up.
kalyvox.aiHero section, "AI appointment scheduling during the call"
- Transfers to a person
Yes
Rule-based transfer by detected intent, and on documented flows the assistant collects identifying details before routing, with a written alert as fallback if nobody picks up.
Their words
Rule-based transfers. The AI transfers the call to the right team member based on context and your predefined rules.
kalyvox.aiSection 03 "Your rules, not a generic script", Rule-based transfers card
- After-hours rules
Yes
Answers 24/7 and adapts the greeting and script to your configured opening hours, with evening and weekend calls able to follow a separate after-hours rule set.
Their words
Does the AI work at night? Yes, 24/7. It adapts its message according to your opening hours.
kalyvox.aiFrequently asked questions, "Does the AI work at night?"
- Urgent calls escalated
Partly
Escalation fires on criteria you define, by keyword transfer or SMS to the on-call contact; the vendor is explicit that the assistant does not itself decide a situation is an emergency.
Their words
Emergency routing: defined keywords trigger an immediate transfer or SMS to the on-call person.
kalyvox.aiDeep dive, "What happens on a call" bullet list
- Human receptionists as backup
No
No human operators sit behind the AI: when no transfer target is available the assistant only takes the request and flags it, rather than handing the caller to a person.
Their words
If no transfer is possible at that moment, the assistant says so, takes the request and sends it to you as priority.
kalyvox.aiFrequently asked questions, "What if the caller insists on speaking to a person?"
- Asks your questions
Yes
You define call reasons and the questions asked for each one, and the assistant extracts the configured fields, so qualification differs per intent rather than following one script.
Their words
Each call reason can have its own questions and rules. Kalyvox keeps the useful context needed to determine the next step.
kalyvox.aiSection 01 "Understand and qualify during the call", intro
- Answers about your business
Partly
It answers from business information you type in, such as hours, services and conditions, and refuses to improvise beyond it; no website or document ingestion is documented anywhere.
Their words
Business information. Kalyvox answers from the business information you provide, such as opening hours, services or service conditions.
kalyvox.aiSection 03 "Your rules, not a generic script", Business information card
- Texts your callers
Partly
It can text a booking link mid-call when the caller's number is a mobile, but no two-way SMS conversation or missed-call text-back feature is documented on any page.
Their words
Kalyvox detects whether the number is a mobile and texts your booking link. Otherwise it asks for an email address and sends it there.
kalyvox.aiREAL USES section, "No calendar connected? Use the booking link"
What you get after the call
2 answers
- Call summary by text
Partlyfrom Pro
Every call produces a structured card by notification, email or text, but the vendor's own plan description puts SMS alerts on Pro, so Solo buyers get email and dashboard only.
Their words
Pro adds up to five users, SMS alerts, Zapier and priority support.
kalyvox.aiPricing questions FAQ, "What's the difference between plans?"
- Recordings and transcripts
Partly
A full written transcript and AI summary are kept per call with retention you control, but no page offers audio playback of the recording itself in the dashboard.
Their words
Every call produces a transcript you can read in the dashboard. You choose how long it is kept and can request deletion at any time.
kalyvox.aiFrequently asked questions, "Are conversations kept?"
What it connects to
5 answers
- Google Calendar
Yes
Google Calendar and Microsoft Outlook connect in one authorization and are booked during the call
Their words
Connect your calendar. Google Calendar or Microsoft Outlook, in one authorization from your settings. Nothing to install.
kalyvox.aiHOW IT WORKS, step 01
- Outlook
Yes
Google Calendar and Microsoft Outlook connect in one authorization and are booked during the call
Their words
Connect your calendar. Google Calendar or Microsoft Outlook, in one authorization from your settings. Nothing to install.
kalyvox.aiHOW IT WORKS, step 01
- Calendly
Yes
a Calendly-style link can be texted instead when no calendar is connected.
Their words
Connect your calendar. Google Calendar or Microsoft Outlook, in one authorization from your settings. Nothing to install.
kalyvox.aiHOW IT WORKS, step 01
- CRM, Zapier and webhooks
Partlyfrom Pro
No native CRM connector: call data reaches HubSpot, Pipedrive, Slack or Sheets through Zapier, and Zapier plus the public REST API and ticket.created webhook start at the Pro plan.
Their words
The Zapier integration is included from the Pro plan. Solo keeps email alerts and the dashboard.
kalyvox.aiINTEGRATIONS section, Zapier card
- Your trade’s software
No
The vendor's integration inventory names only Google Calendar, Zapier and ChatGPT, so trade tools such as ServiceTitan, Jobber or Dentrix are reachable only indirectly through Zapier.
Their words
Google Calendar for booking. Zapier for the rest of your workflow. Google Calendar handles booking directly. Zapier connects call data to CRM, team and tracking tools.
kalyvox.aiCONNECTED ECOSYSTEM section heading and paragraph
Trying it, starting and leaving
5 answers
- Free trial or free plan
Partly
Seven days free with a working assistant you can forward real calls to and phone yourself, but it is a time-limited trial rather than a standing free plan.
Their words
Yes. You can call your own assistant as soon as setup is done, during the free trial, with no card required.
kalyvox.aiFrequently asked questions, "Can we test it before committing?"
- Card required to start
No
No payment card is asked for to start the seven-day trial, and the vendor repeats the condition on every page header and call-to-action block.
Their words
Every new account gets a 7-day free trial. No credit card is required to start.
kalyvox.aiBilling guide, "Free trial" section
- Sign up without a sales call
Partly
Solo and Pro are bought and configured yourself in about fifteen minutes, while the Business plan card replaces the trial button with a Contact us link to sales.
Their words
Onboarding. Self-service. Assisted option. Dedicated
kalyvox.aiFull comparison table, Onboarding & support rows
- Setup fee
No
The published cost model has exactly two components, subscription and per-minute usage; no one-time setup or onboarding charge appears on the pricing page or in the billing guide.
Their words
Choose your plan: Solo ($95 / €89 per month), Pro ($195 / €179) or Business ($269 / €249). On top of that, voice usage is €0.19/min of actual assistant conversation time.
kalyvox.aiPricing questions FAQ, "How does billing work?"
- Contract and cancelling
Yes
Month-to-month with no commitment, cancellable from the account settings without contacting anyone, taking effect at the end of the current billing period.
Their words
No. Subscriptions have no long-term commitment and can be cancelled at any time.
kalyvox.aiPricing questions FAQ, "Is there a minimum commitment?"
Which languages it speaks, and how it sounds
3 answers
- Languages
Partly
The features page counts six supported call languages but never names them; only French and English are evidenced elsewhere, through the site, help centre and ticket language field.
- Choose or clone the voice
Partly
You pick from a list of available voices and set name and response style in settings; no voice cloning or custom recorded voice is offered anywhere in the documentation.
Their words
Voice: choose from the available voices in settings.
kalyvox.aiAgent identity section, bullet list
- Hear it before you buy
Partly
There is no public demo number or recorded sample call; you hear it only by phoning your own assistant once the free trial account is configured.
Their words
Call your Kalyvox number. Dial your Kalyvox number directly to hear the result.
kalyvox.aiTest your agent section, step 2
Your phone number and where it works
2 answers
- Keep your number
Yes
You keep your existing landline or mobile number and forward it permanently, on no-answer, on busy or only outside hours, using standard carrier forwarding codes.
Their words
No. You keep your current line and forward it to the number provided. Forwarding can be permanent, or triggered only after a few rings or when the line is busy.
kalyvox.aiFrequently asked questions, "Do we have to change our phone number?"
- Australia
Yes
nothing states whether Canadian, UK or Australian numbers are offered.
Their words
Prices are shown in EUR for France and USD for US customers.
kalyvox.aiPlans section, closing line
Who it is built for
2 answers
- Industries it is set up for
Per-trade setups ship with their own vocabulary, priorities and booking rules, covering plumbers, electricians, medical, dental, veterinary, legal, garages, restaurants and more.
Their words
The answering flow follows the vocabulary, priorities and next steps of medical practices.
kalyvox.ai"Built for the way you work" block under the hero
- Several locations or numbers
Partlyfrom Business
Multi-site routing by branch is documented and the Business plan adds unlimited users with extra numbers on request, but no per-location or per-number price is published.
Getting set up and getting help
2 answers
- Setup help
Partly
Setup is self-service in roughly fifteen minutes and live the same day; assisted onboarding is an option on Pro and dedicated onboarding comes with Business.
Their words
About fifteen minutes to describe your business, hours, qualifying questions and who receives notifications. The assistant is live the same day.
kalyvox.aiFrequently asked questions, "How long does setup take?"
- Support
Partly
Email support with a 24-business-hour response target, upgraded to priority on Pro and a dedicated account manager on Business; no phone line, chat or published hours.
Their words
Provide responsive technical support (email within 24 business hours)
kalyvox.aiArticle 7 – Kalyvox obligations, bullet list
Sources
- kalyvox.ai/en/pricingCost at 100 calls a month, Cost at 500 calls a month, What it bills by, Past your allowance and 5 more
- kalyvox.ai/en/featuresTransfers to a person, Human receptionists as backup, Asks your questions, Answers about your business and 5 more
- kalyvox.ai/en/integrations/calendarBooks appointments, Texts your callers, Google Calendar, Outlook and 1 more
- kalyvox.ai/en/integrationsCRM, Zapier and webhooks, Your trade’s software
- kalyvox.ai/en/help/facturation-et-abonnementCard required to start, Australia
- kalyvox.ai/en/help/configurer-mon-agentChoose or clone the voice, Hear it before you buy
- kalyvox.ai/en/help/faqAfter-hours rules
- kalyvox.ai/en/ai-answering-serviceUrgent calls escalated
- kalyvox.ai/en/answering-service/medical-practicesIndustries it is set up for
- kalyvox.ai/en/termsSupport
All read on October 14, 2026.