IONOS AI Receptionist

£69 (about $91) a month on AI Receptionist Flex Pro for 100 calls of 2.5 minutes.

£99 (about $131) a month on AI Receptionist Unlimited for 500 calls of 2.5 minutes.

Billing is per answered call, not per minute: each package includes a fixed number of calls and prices additional calls individually, with the top package selling unlimited calls as a flat monthly fee.

Yes

Calls past the allowance keep being answered and are charged per extra call, at a published rate that falls as the package grows; the Unlimited package has no allowance to exceed.

Partlyfrom AI Receptionist Flex Pro

The assistant checks real availability and writes the booking into the linked calendar during the call, but the calendar section is only shown on the Flex Pro and Unlimited packages, not on entry-level Flex.

Partly

You save contacts with phone numbers and describe in plain language when a call should be put through, so transfers happen, but no warm handover or spoken briefing of the person receiving the call is documented.

Partly

The assistant answers around the clock, and business hours only restrict when appointments may be booked; the vendor documents no separate after-hours script or distinct after-hours handling.

Yes

The vendor states the assistant recognizes emergency trigger phrases and routes those calls straight to a designated emergency line or notifies you, while routine calls continue to be handled by the AI.

No

There is no human answering team behind the AI: the vendor's own account of unanswerable questions offers only forwarding to one of your own contacts or an emailed summary for you to follow up.

Yes

You define named inquiries with your own fields and mark each field required or optional, so the assistant always collects the details you need from a new caller before ending the call.

Yes

It is trained from your public website in two to three minutes, and the extracted topics can then be edited or extended by hand, so prices, hours and services come from your own content.

Partly

Every call produces an email summary with the caller's number, subject line and what was wanted, and the same conversations are kept in the dashboard, but no SMS notification is offered.

No

You cannot listen back or read a transcript: the vendor states calls are never recorded and that transcripts are deleted once the summary is sent, leaving only the text summary and metadata.

Yes

Google Calendar, Microsoft 365/Outlook, Cal.com and Calendly all book directly during the call, but only one tool can be linked at a time and the feature needs Flex Pro or Unlimited.

Yes

Google Calendar, Microsoft 365/Outlook, Cal.com and Calendly all book directly during the call, but only one tool can be linked at a time and the feature needs Flex Pro or Unlimited.

Yes

Google Calendar, Microsoft 365/Outlook, Cal.com and Calendly all book directly during the call, but only one tool can be linked at a time and the feature needs Flex Pro or Unlimited.

Partlyfrom AI Receptionist Unlimited

CRM and ticketing systems are reached through self-built REST API integrations that require the Unlimited package and REST knowledge; no ready-made CRM connector or Zapier app is documented.

Partly

Every package comes with a free first month, so the service can answer your real forwarded line before you pay, and there is a public demo number plus free in-dashboard test calls.

Yes

Each package is bought online from the product page with an Add to basket button, and the guided wizard configures the assistant without a sales call or any technical skills.

No

The package cards publish only a recurring monthly fee plus per-call overage, and the vendor states its pricing carries no hidden fees, so no one-time setup or onboarding charge applies.

Yes

All three packages are month-to-month with cancellation any time, backed by a 30-day money-back guarantee, and packages can be upgraded or downgraded in the account at any point.

Partly

You choose from a fixed voice list filtered by gender and accent, with adjustable speaking speed and tone, but nothing on the site offers cloning your own or a staff member's voice.

Yes

A public UK demo number connects a caller straight to the live AI receptionist at no cost, and once subscribed, in-dashboard browser test calls are free as well.

Yes

You keep your business number and divert it to the assistant's own number, either for all calls or only when unanswered after a ring delay you set, from a mobile or a landline system.

Yes

no page establishes Canadian, EU-local or Australian numbers for this product.

Partly

One account can hold several assistants, but each extra number is a separate contract billed as its own package rather than extra locations inside one subscription.

Partly

Setup is self-serve through a four-step wizard the vendor times at under fifteen minutes, with a personal consultant available after ordering; no done-for-you build is offered.

IONOS advertises round-the-clock support reachable by phone, chat and email for all customers, plus a named personal consultant once a contract is placed.