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IONOS AI Receptionist vs Dialbox

The short answer

  • Dialbox costs least at 100 calls a month: CA$129 (about $91).
  • IONOS AI Receptionist costs least at 500: £99 (about $131).
  • IONOS AI Receptionist has the lowest advertised price, £39 (about $52), but costs £69 (about $91) at 100 calls.
  • Pick IONOS AI Receptionist if you want the lower bill at 500 calls.
  • Pick Dialbox if you want the lower bill at 100 calls.
IONOS AI Receptionist vs Dialbox, compared
IONOS AI ReceptionistUK and US small businesses wanting GDPR-compliant, EU-hosted AI call answeringVisit siteDialboxCanadian service businesses whose owner misses calls while with a customerVisit site
Cost
At 100 calls a monthIONOS AI Receptionist£69about $91DialboxCA$129about $91Lowest
At 500 calls a monthIONOS AI Receptionist£99about $131LowestDialboxCA$699about $492
Advertised fromIONOS AI Receptionist£39 (about $52) a monthabout $52DialboxCA$129 (about $91) a monthabout $91
The advertised plan coversIONOS AI ReceptionistThe £39 (about $52) plan it advertises covers 30 of 100 calls. AI Receptionist Flex Pro costs less for all 100.DialboxThe CA$129 (about $91) plan covers all 100 calls.
BillsIONOS AI Receptionistper callDialboxper call
Keeps answering past your allowanceIONOS AI ReceptionistYesCalls past the allowance keep being answered and are charged per extra callDialboxPartlyNo overage rate is published: inbound gets usage alerts and a small grace buffer
Free trial or planIONOS AI ReceptionistPartlyEvery package comes with a free first monthDialboxPartlyA 7-day trial lets you set up, hear a test call and forward your real line before paying
Month to month, cancel onlineIONOS AI ReceptionistYesAll three packages are month-to-month with cancellation any timeDialboxYesPlans are month to month, cancellation is done from the dashboard without a phone call
On the call
Books appointmentsIONOS AI ReceptionistPartlyThe assistant checks real availabilityDialboxYesThe AI checks availability and confirms the booking during the call
Transfers to a personIONOS AI ReceptionistPartlyYou save contacts with phone numbersDialboxPartlyCalls transfer live to the right team member by intent
Human receptionists as backupIONOS AI ReceptionistNoThere is no human answering team behind the AIDialboxNoThere is no vendor-staffed human team behind the AI
After-hours rulesIONOS AI ReceptionistPartlyThe assistant answers around the clockDialboxYesAnswering runs 24/7 and after-hours behavior is configurable
Urgent calls escalatedIONOS AI ReceptionistYesThe vendor states the assistant recognizes emergency trigger phrasesDialboxYesThe AI detects an emergency from the caller's intent
Texts your callersIONOS AI ReceptionistNot statedDialboxYesTwo-way SMS and MMS are included on every plan
Call summary by textIONOS AI ReceptionistPartlyEvery call produces an email summary with the caller's number, subject lineDialboxPartlyMessage alerts can be sent by SMS, email or both and sync to the dashboard
Language, privacy and trying it
LanguagesIONOS AI ReceptionistNot statedDialboxYesOver twenty languages on all plans with real-time detection and mid-call switching
HIPAA, with a signed BAAIONOS AI ReceptionistNot statedDialboxNot stated
Hear it before you buyIONOS AI ReceptionistYesA public UK demo number connects a caller straight to the live AI receptionist at no costDialboxYesA public demo number is published in the site header
What it connects to
Google CalendarIONOS AI ReceptionistYesGoogle Calendar, Microsoft 365/Outlook, Cal.comDialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity
OutlookIONOS AI ReceptionistYesGoogle Calendar, Microsoft 365/Outlook, Cal.comDialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity
CalendlyIONOS AI ReceptionistYesGoogle Calendar, Microsoft 365/Outlook, Cal.comDialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity
Your trade’s softwareIONOS AI ReceptionistNot statedDialboxNoThe published integration catalog covers calendars, CRM and productivity tools only
Keep your numberIONOS AI ReceptionistYesYou keep your business number and divert it to the assistant's own numberDialboxYesKeeping your existing number and provider and forwarding calls is the recommended route
In short
What it isIONOS AI ReceptionistIONOS AI Receptionist is a hosted AI phone answering service that takes calls on its own number or a forwarded business line, answers from your website content and books appointments. It is sold in three per-call packages alongside IONOS hosting and domain products.All answers for IONOS AI ReceptionistDialboxDialbox is a Canadian AI receptionist that answers calls around the clock, qualifies callers, books appointments, routes urgent requests and texts customers. It bundles a business phone line, website and SMS intake, and shared customer history into one subscription.All answers for Dialbox
CheckedIONOS AI ReceptionistOctober 15, 2026DialboxOctober 14, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.