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IONOS AI Receptionist vs Allo

The short answer

  • Allo costs least: $90 a month for 100 calls and $90 for 500.
  • Pick Allo if you want the lower bill.
IONOS AI Receptionist vs Allo, compared
IONOS AI ReceptionistUK and US small businesses wanting GDPR-compliant, EU-hosted AI call answeringVisit siteAllosmall sales and service teams that want one phone system to answer and log every callVisit site
Cost
At 100 calls a monthIONOS AI Receptionist£69about $91Allo$90Lowest
At 500 calls a monthIONOS AI Receptionist£99about $131Allo$90Lowest
Advertised fromIONOS AI Receptionist£39 (about $52) a monthabout $52Allo$45 a month
The advertised plan coversIONOS AI ReceptionistThe £39 (about $52) plan it advertises covers 30 of 100 calls. AI Receptionist Flex Pro costs less for all 100.AlloThe $45 plan covers all 100 calls.
BillsIONOS AI Receptionistper callAlloflat fee
Keeps answering past your allowanceIONOS AI ReceptionistYesCalls past the allowance keep being answered and are charged per extra callAlloPartlyNational calls are unlimited so there is no call allowance to exceed
Free trial or planIONOS AI ReceptionistPartlyEvery package comes with a free first monthAlloPartlyYou can run Allo on a real line for seven days on the Business plan before paying
Month to month, cancel onlineIONOS AI ReceptionistYesAll three packages are month-to-month with cancellation any timeAlloYesMonth-to-month is offered on every plan and you cancel yourself from Settings
On the call
Books appointmentsIONOS AI ReceptionistPartlyThe assistant checks real availabilityAlloNot stated
Transfers to a personIONOS AI ReceptionistPartlyYou save contacts with phone numbersAlloPartlyRules in plain language send a caller to a teammate, another line or an outside number
Human receptionists as backupIONOS AI ReceptionistNoThere is no human answering team behind the AIAlloNoAllo staffs no answering service behind the AI
After-hours rulesIONOS AI ReceptionistPartlyThe assistant answers around the clockAlloNot stated
Urgent calls escalatedIONOS AI ReceptionistYesThe vendor states the assistant recognizes emergency trigger phrasesAlloPartlyYou can write a rule that pushes urgent calls straight to a person
Texts your callersIONOS AI ReceptionistNot statedAlloPartlyMissed callers get an automatic text back
Call summary by textIONOS AI ReceptionistPartlyEvery call produces an email summary with the caller's number, subject lineAlloPartlyEvery handled call lands in the app with its summary
Language, privacy and trying it
LanguagesIONOS AI ReceptionistNot statedAlloPartlyEnglish, Spanish and French
HIPAA, with a signed BAAIONOS AI ReceptionistNot statedAlloPartlyA Business Associate Agreement is signed for healthcare customers
Hear it before you buyIONOS AI ReceptionistYesA public UK demo number connects a caller straight to the live AI receptionist at no costAlloYesRecorded sample calls play on the product page
What it connects to
Google CalendarIONOS AI ReceptionistYesGoogle Calendar, Microsoft 365/Outlook, Cal.comAlloNoThe vendor names its booking integrations as a closed set of three
OutlookIONOS AI ReceptionistYesGoogle Calendar, Microsoft 365/Outlook, Cal.comAlloNoThe vendor names its booking integrations as a closed set of three
CalendlyIONOS AI ReceptionistYesGoogle Calendar, Microsoft 365/Outlook, Cal.comAlloNoThe vendor names its booking integrations as a closed set of three
Your trade’s softwareIONOS AI ReceptionistNot statedAlloPartlyTrade-adjacent tools are covered through Jobber, JobNimbus and Follow Up Boss
Keep your numberIONOS AI ReceptionistYesYou keep your business number and divert it to the assistant's own numberAlloYesYou keep your existing line and forward it to Allo
In short
What it isIONOS AI ReceptionistIONOS AI Receptionist is a hosted AI phone answering service that takes calls on its own number or a forwarded business line, answers from your website content and books appointments. It is sold in three per-call packages alongside IONOS hosting and domain products.All answers for IONOS AI ReceptionistAlloAllo is a business phone system for teams under 250 people, sold per seat, with an AI receptionist add-on that answers calls, books into your calendar and writes every call up. It runs on mobile, desktop and web apps.All answers for Allo
CheckedIONOS AI ReceptionistOctober 15, 2026AlloOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.