dialnote

AI business phone system with a built-in AI receptionist and unlimited users on a flat plan.Checked October 15, 2026. 36 answers, each with its source.

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A month at 100 calls

$99

on Team, billed per call

The $49 plan covers 0 of 100 calls. 100 cost extra.

How the month adds up
At 500 callson Team	$249

20th lowest of 44 priced in Small business. The middle one costs $99.

Every plan we priced

What each plan costs for 100 calls a month
Plan	For 100 calls
SoloDoes not answer, take a message and send a summary on this plan	Can’t cover it
Team2 extra blocks of 65 calls	$99
Business2 extra blocks of 65 calls	$149
Pro2 extra blocks of 65 calls	$249

100 calls a month of 2½ minutes each, every call a different caller, on the cheapest public plan that covers them, paid monthly. How we price

On a call

PartlyThe agent checks real availability and books on the call
PartlyThe AI hands a live call to one or more teammates on request
YesA Business Hours block splits each number's flow so the AI
PartlyAn AI summary lands the moment the call ends, reaching you as a push alert in the app
NoThere is no human answering team behind the AI
Yes14 languages

All 8 on-call answers

Good for

small teams that want one flat phone bill and an AI front desk after hours

Look elsewhere if

you want a person to take over a call

Close in cost:AutoLeap AIR $99Nextiva XBert AI Receptionist $99OnCallClerk $99Compare with the two closest

dialnote is a cloud business phone system whose built-in AI voice agent answers calls 24/7, qualifies callers, books meetings and texts follow-ups. Plans are flat per account with unlimited users, and AI calls are metered separately.

Watch out

The flat plan does not include any AI receptionist usage. AI agent calls bill separately at $0.49/min from a prepaid wallet, or $25/mo per pack of 65 AI calls (stackable to 10 packs, unused calls do not roll over), so a Team plan at $49 can carry a far larger AI bill on top and the monthly total depends on call length and volume. Extra and international minutes and text segments beyond the pool draw from the same wallet.
The only free way in is a 10-day trial; there is no standing $0 plan. The trial also withholds knowledge bases, the feature the AI receptionist needs to answer questions about your prices, hours and services, and caps you at 1 number, 3 users and 50 included minutes. On day 10 a plan must be chosen to keep making or receiving calls.

All 36 answers

Every answer comes from dialnote’s own pages. Open “Their words” for the quote and the page it is on.

What it costs at your call volume

$99 at 100 calls$249 at 500Billed per callKeeps answering past the allowanceSpam not billed5

Cost at 100 calls a month

$99 a month on Team for 100 calls of 2.5 minutes.

Their words

In the US and Canada, Solo is $19/mo, Team is $49/mo, Business is $99/mo, and Pro is $199/mo.

dialnote.comPricing FAQ, "How much does dialnote cost?"

Cost at 500 calls a month

$249 a month on Team for 500 calls of 2.5 minutes.

Their words

In the US and Canada, Solo is $19/mo, Team is $49/mo, Business is $99/mo, and Pro is $199/mo.

dialnote.comPricing FAQ, "How much does dialnote cost?"

What it bills by

The plan itself is a flat monthly fee with unlimited users, and AI receptionist calls are metered on top: either a per-call pack or a per-minute wallet rate.

Their words

The only usage-based charge is AI agent calls: $25/mo for 65 AI calls with the optional AI call pack, or $0.49/min from your wallet, so you pay only for what you use.

dialnote.comPricing FAQ, "Do I pay per user or per seat?"

Past your allowance

Yes

Nothing stops when an allowance runs out: extra minutes and AI calls bill from a prepaid wallet at published per-country rates, so the risk is cost rather than unanswered calls.

Their words

When it runs out, calls keep working — they draw from your wallet at the per-country rate published on /rates, not cut off.

dialnote.comPricing FAQ, "What does "included minutes" mean?"

Spam calls not billed

Partly

There is a manual org-wide blocklist and a per-number switch to reject withheld caller ID, and blocked calls never reach the AI or your minutes, but no automatic robocall screening is claimed.

Their words

Refused before they connect. No ring on any device, no voicemail, no AI agent, no call queue. The call never gets answered, so it doesn't use your call minutes.

dialnote.comWhat happens when you block a number, Incoming calls row

What it does on the call

BooksTransfersAfter hoursUrgent callsHuman backupAsks your questionsAnswers about your businessTexts callers8

Books appointments

Partly

The agent checks real availability and books on the call, but only through a connected Calendly or Cal.com account, which the buyer must already have.

Their words

**Check Availability** - the agent looks up open time slots before suggesting a time - **Book Meeting** - the agent schedules the appointment during the call

dialnote.comCalendar Integrations, "The two calendar actions"

Transfers to a person

Partly

The AI hands a live call to one or more teammates on request, with simultaneous or sequential ringing; the warm transfer that briefs the recipient first is documented as a teammate action, not an AI one.

Their words

**Transfer to Team** | Routes the call to one or more team members, with simultaneous or sequential ringing

dialnote.comTools and Actions, Available tool types table

After-hours rules

Yes

A Business Hours block splits each number's flow so the AI, a message or voicemail takes over after close, and the agent answers around the clock; that block starts on the Team plan.

Their words

Business Hours · Team and up. One branch while you're open, another after close, on each number's own schedule and timezone.

dialnote.comEvery IVR and call routing block, Ring and route list

Urgent calls escalated

Partly

Escalation triggers pass the caller to a teammate the moment a human is asked for, and urgent-tagged calls can post to their own Slack channel, but no emergency detection or on-call paging is claimed.

Their words

AI-to-human transfer. Escalation triggers hand the call to a teammate the moment someone asks for a human.

dialnote.comEvery IVR and call routing block, The AI block list

Human receptionists as backup

There is no human answering team behind the AI: calls it cannot handle go to the buyer's own staff, and the vendor positions itself against operator-staffed services.

Their words

dialnote's AI receptionist works 24/7 with no breaks, learns your business instantly, handles unlimited simultaneous calls, and costs a flat monthly price plus AI automation charges.

dialnote.comFAQ, "How is an AI receptionist different from an answering service?"

Asks your questions

Yes

You list the details the agent collects and when it asks them, up to six fields with three actively requested, alongside a written call plan for qualifying.

Their words

This is where you list the details the agent should collect on a call: name, email, reason for calling, or any custom field you define.

dialnote.comInstructions, "Details to collect from callers"

Answers about your business

Partlyfrom Team

Agents answer from knowledge bases built on your URLs, documents and snippets, but plans cap them at one base (two on Pro) and the free trial excludes knowledge bases entirely.

Their words

Knowledge bases give your agent specific information to reference during calls. Without one, the agent can only use what's in your instructions.

dialnote.comKnowledge Bases section

Texts your callers

Partlyfrom Team

The agent can text a caller during or after the call and a message bot can hold the thread, but texting starts on the Team plan and US local numbers need paid carrier registration first.

Their words

**Send SMS** | Texts the caller a follow-up message during or after the call

dialnote.comTools and Actions, Available tool types table

What you get after the call

Summary by textRecordings and transcripts2

Call summary by text

Partly

An AI summary lands the moment the call ends, reaching you as a push alert in the app and optionally in Slack or your CRM; no SMS delivery of summaries is documented.

Their words

| **Call summaries** | An AI summary is ready for a call |

dialnote.comNotifications & Alerts, push notification events table

Recordings and transcripts

Yes

Answered calls get a full transcript with speaker labels and timestamps plus an AI summary, and recording is automatic from the Team plan up (manual on Solo).

Their words

Once you turn on transcription for a phone number, all answered calls get a full text transcript with speaker labels, timestamps, and AI-generated summaries.

dialnote.comCall Transcription, opening paragraph

What it connects to

Google CalendarOutlookCalendlyCRM and ZapierTrade software5

Google Calendar

Yes

Google Calendar and Outlook have no native connection, and the Google Workspace integration is documented as not built yet.

Their words

A native dialnote integration with Google Workspace isn't built yet, but you can connect call data to your Google tools today with a couple of workarounds.

dialnote.comGoogle Workspace doc, opening paragraph

Outlook

Yes

Google Calendar and Outlook have no native connection, and the Google Workspace integration is documented as not built yet.

Their words

A native dialnote integration with Google Workspace isn't built yet, but you can connect call data to your Google tools today with a couple of workarounds.

dialnote.comGoogle Workspace doc, opening paragraph

Calendly

Yes

Booking runs through Calendly and Cal.com only

Their words

A native dialnote integration with Google Workspace isn't built yet, but you can connect call data to your Google tools today with a couple of workarounds.

dialnote.comGoogle Workspace doc, opening paragraph

CRM, Zapier and webhooks

Partly

HubSpot syncs from the Team plan, Salesforce and Pipedrive only from Business, and webhooks plus the REST API that Make and n8n use are also Business and Pro.

Their words

HubSpot, scheduling, and Zapier start on the Team plan; Slack, Salesforce, Pipedrive, webhooks, and API access (the door Make and n8n come through) are on Business and Pro.

dialnote.comFAQ, "Are there any limits on how many integrations I can use?"

Your trade’s software

The vendor's complete inventory of native integrations names no trade system such as ServiceTitan, Jobber, Dentrix or OpenTable; reaching them means building through Zapier or the API.

Their words

Native integrations available today are Slack, HubSpot, Salesforce, Pipedrive, Calendly, and Cal.com.

dialnote.comFAQ, "Are there any limits on how many integrations I can use?"

Trying it, starting and leaving

Free trialCard to startSign up without a callSetup feeMonth to month5

Free trial or free plan

Partly

A 10-day trial gives Pro-level features on a real number with 50 included minutes and a $2 wallet, so it answers live calls, but knowledge bases are withheld and there is no standing free plan.

Their words

All Pro features for 10 days: 1 phone number, 50 included minutes (30 in the UK), up to 2 AI agents, up to 3 users, and a $2 starter wallet

dialnote.comPricing FAQ, "What is included in the 10-day free trial?"

Card required to start

Signup takes no payment details and the vendor repeats this across the pricing page and docs; you choose a plan on day 10 to continue.

Their words

Every new account starts with a 10-day free trial, no credit card needed.

dialnote.comPlans & Pricing, opening paragraph

Yes

You sign up, pick a number, build the agent in a wizard and go live without talking to anyone; a 40-minute demo call is offered but never required.

Their words

Create your first AI agent in minutes. 10-day free trial, no credit card.

dialnote.com"Or skip the call and start building" section

Setup fee

No onboarding or setup charge appears in the plan pricing or the add-on list; the only one-time fee is the $19.50 carrier A2P registration, which applies solely to texting from a US local number.

Their words

Users are free. You only pay for AI calls and usage: a call pack, or a built-in wallet, no plan change required.

dialnote.com"Simple, transparent usage" section intro

Contract and cancelling

Yes

Plans run month to month and cancellation is a link in the billing settings, with access to the end of the paid period; annual billing saves 20% but is not refunded if you leave early.

Their words

You can cancel from **Settings → Billing → Subscription** with the **Cancel plan** link. Your account stays active until the end of your current billing period.

dialnote.comCancellation section

Which languages it speaks, and how it sounds

14 languagesChoose the voiceHear it first3

Languages

The agent answers in a published list spanning English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Russian, Japanese, Korean, Chinese, Hindi and Arabic, chosen per agent.

Their words

| English | US, UK, Australia, India | | Spanish | Spain, Mexico, US | | French | France, Canada | | Other European | German, Italian, Portuguese (Brazil/Portugal), Dutch, Polish, Russian |

dialnote.comVoice and Language, Language selection table

Choose or clone the voice

Partly

You pick a voice from several providers and filter by gender and accent, but the branded voice sits on the Pro plan and no voice cloning of your own recording is documented.

Their words

dialnote offers voices from multiple providers including ElevenLabs, OpenAI, Deepgram, and PlayHT.

dialnote.comVoice and Language section

Hear it before you buy

Yes

A public number reaches the live AI with no signup, the receptionist page plays recorded sample calls, and a five-minute walkthrough video shows the build.

Their words

It's a real AI, answering right now. No forms, no signup.

dialnote.com"Hear it for yourself" section above the demo number

Your phone number and where it works

Keep your numberMove your number inCanadaAustralia4

Keep your number

Yes

You can keep your current carrier line and point it at a dialnote number using dial codes the app supplies, with no porting and no new number to advertise.

Their words

If your customers already dial another business line, you can point that line at your dialnote number with carrier call forwarding. Calls arrive in dialnote with no porting and no new number to advertise

dialnote.com"Forward your existing line here" section

Move your number in

Partly

Porting in is free and managed for you in the US and Canada, including during the trial, but the pages describe no route for porting a number back out if you leave.

Their words

No. Porting to dialnote is free in the US and Canada: no porting cost, no migration charges, no mandatory service tiers.

dialnote.comFAQ, "Does porting phone numbers cost extra?"

Canada

Yes

Numbers are sold in the US, Canada (by porting only), the UK, France and India, with billing in USD or GBP

Their words

dialnote sells numbers in US, Canada, UK, India, France today: US and Canadian local numbers, toll-free numbers that serve both, UK local, mobile, and toll-free, France local, and India toll-free numbers.

dialnote.comFAQ, "What types of phone numbers can I get?"

Australia

Yes

no Australian numbers and no EU coverage beyond France are offered.

Their words

dialnote sells numbers in US, Canada, UK, India, France today: US and Canadian local numbers, toll-free numbers that serve both, UK local, mobile, and toll-free, France local, and India toll-free numbers.

dialnote.comFAQ, "What types of phone numbers can I get?"

Who it is built for

Several locations2

Industries it is set up for

The agent builder ships sixteen industry templates, two per industry, each pre-filled with a greeting, a conversation flow and the relevant tools.

Their words

**Browse Templates** — Pick from 16 industry-specific templates (two per industry) covering healthcare, real estate, professional services, home services, retail, tech, hospitality, and education.

dialnote.comCreating an AI Agent, starting options

Several locations or numbers

Partly

One account runs several numbers, each with its own schedule, timezone and call flow, so locations can differ; but plans include only one to five numbers and extra lines cost $5 a month each.

Their words

Every plan includes a set count of numbers (1 on Solo up to 5 on Pro), and the Pro plan can stack extra numbers at $5/mo each in the US and Canada, with local rates in other regions.

dialnote.comFAQ, "Is there a limit to how many phone numbers I can have?"

Getting set up and getting help

Setup helpSupport2

Setup help

Yes

Setup is self-guided through an onboarding questionnaire and Quick Start tasks, the vendor claims going live in about ten minutes, and a live walkthrough call is available.

Their words

After: Live in about 10 minutes Write your greeting, add your business info, go live today.

dialnote.com"The front desk problem most businesses face" comparison

Support

Partly

Email support comes with every plan and the team aims to reply within hours, live chat starts on Business, and a dedicated CSM is Pro only; no telephone support line is published.

Their words