dialnote vs OnCallClerk
The short answer
- dialnote costs least: $99 a month for 100 calls and $249 for 500.
- OnCallClerk has the lowest advertised price, $29, but costs $99 at 100 calls.
- Pick dialnote if you want the lower bill.
 dialnotesmall teams that want one flat phone bill and an AI front desk after hoursVisit site |  OnCallClerksolo trades and service firms that need booking and urgent-call routing from day oneVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | dialnote$99Lowest | OnCallClerk$99 |
| At 500 calls a month | dialnote$249Lowest | OnCallClerk$399 |
| Advertised from | dialnote$49 a month | OnCallClerk$29 a month |
| The advertised plan covers | dialnoteThe $49 plan covers 0 of 100 calls.100 cost extra. | OnCallClerkThe $29 plan it advertises covers 72 of 100 calls. No price is published past that. |
| Bills | dialnoteper call | OnCallClerkper minute |
| Keeps answering past your allowance | dialnoteYesNothing stops when an allowance runs out | OnCallClerkNot stated |
| Free trial or plan | dialnotePartlyA 10-day trial gives Pro-level features on a real number with 50 included minutes | OnCallClerkPartlyEvery plan opens with a 14-day free trial on a real number |
| Month to month, cancel online | dialnoteYesPlans run month to month and cancellation is a link in the billing settings | OnCallClerkYesBilling is month to month with no contract |
| On the call | ||
| Books appointments | dialnotePartlyThe agent checks real availability and books on the call | OnCallClerkYesThe agent checks live calendar availability |
| Transfers to a person | dialnotePartlyThe AI hands a live call to one or more teammates on request | OnCallClerkYesTransfers are rule-based on call type, time of day or caller request |
| Human receptionists as backup | dialnoteNoThere is no human answering team behind the AI | OnCallClerkNoThere is no human team behind the agent |
| After-hours rules | dialnoteYesA Business Hours block splits each number's flow so the AI | OnCallClerkYesCoverage is round-the-clock including nights, weekends and public holidays |
| Urgent calls escalated | dialnotePartlyEscalation triggers pass the caller to a teammate the moment a human is asked for | OnCallClerkYesYou set what counts as urgent |
| Texts your callers | dialnotePartlyThe agent can text a caller during or after the call and a message bot can hold the thread | OnCallClerkPartlyThe agent sends the caller an SMS confirmation when it books |
| Call summary by text | dialnotePartlyAn AI summary lands the moment the call ends, reaching you as a push alert in the app | OnCallClerkYesEvery call produces a transcript and structured summary delivered by email, SMS or both |
| Language, privacy and trying it | ||
| Languages | dialnoteYes14 languages | OnCallClerkNot stated |
| HIPAA, with a signed BAA | dialnoteNot stated | OnCallClerkNot stated |
| Hear it before you buy | dialnoteYesA public number reaches the live AI with no signup | OnCallClerkYesA toll-free US demo number is published for calling the AI receptionist yourself |
| What it connects to | ||
| Google Calendar | dialnoteYesGoogle Calendar and Outlook have no native connection | OnCallClerkYesGoogle Calendar is a native integration that writes the event mid-call |
| Outlook | dialnoteYesGoogle Calendar and Outlook have no native connection | OnCallClerkYesGoogle Calendar is a native integration that writes the event mid-call |
| Calendly | dialnoteYesBooking runs through Calendly and Cal.com only | OnCallClerkYesGoogle Calendar is a native integration that writes the event mid-call |
| Your trade’s software | dialnoteNoThe vendor's complete inventory of native integrations names no trade system such as ServiceTitan, Jobber, Dentrix or OpenTable | OnCallClerkPartlyServiceTitan, Jobber and Housecall Pro are reached through signed webhooks rather than native apps, and no dental, legal |
| Keep your number | dialnoteYesYou can keep your current carrier line | OnCallClerkYesYou can keep your current business line and forward it to the agent |
| In short | ||
| What it is | dialnotedialnote is a cloud business phone system whose built-in AI voice agent answers calls 24/7, qualifies callers, books meetings and texts follow-ups. Plans are flat per account with unlimited users, and AI calls are metered separately.All answers for dialnote | OnCallClerkOnCallClerk is an AI receptionist that answers a small business's phone around the clock, holds a conversation, captures caller details, books appointments and transfers urgent calls. Setup is a no-code wizard with industry templates, a voice and either a new number or call forwarding.All answers for OnCallClerk |
| Checked | dialnoteOctober 15, 2026 | OnCallClerkOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price