Wakeman vs Rosie
The short answer
- Wakeman costs least at 100 calls a month: $149.
- Rosie costs least at 500: $299.
- Rosie has the lowest advertised price, $49, but costs $149 at 100 calls.
- Pick Wakeman if you want the lower bill at 100 calls.
- Pick Rosie if you want the lower bill at 500 calls, booking in Google Calendar (from the Scale plan) or booking in Calendly (from the Scale plan).
 Wakemanplumbing, HVAC and electrical shops with 2-15 trucks that miss after-hours callsVisit site |  RosieUS small businesses that want an agent trained on their website and Google profileVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Wakeman$149Lowest | Rosie$149 |
| At 500 calls a month | Wakeman$641.50 | Rosie$299Lowest |
| Advertised from | Wakeman$149 a month | Rosie$49 a month |
| The advertised plan covers | WakemanThe $149 plan covers all 100 calls. | RosieThe $49 plan it advertises stops at 83 calls, then moves you up a plan. |
| Bills | Wakemanper minute | Rosieper minute |
| Keeps answering past your allowance | WakemanYesPast the included minutes you pay a published per-minute rate by plan | RosieYesNo per-minute overage rate |
| Free trial or plan | WakemanPartlyYou can forward your real business line to it | RosiePartlyA 7-day free trial of all features on every plan lets you forward your real line before the first charge |
| Month to month, cancel online | WakemanYesMonth to month with no minimum term | RosieYesMonth-to-month (renews every 30 days, annual prepay optional) with no cancellation fee |
| On the call | ||
| Books appointments | WakemanPartlyIt can book on the call and write the job into Jobber, but booking ships switched off | RosiePartlyBooking straight into your calendar during the call starts on Scale |
| Transfers to a person | WakemanPartlyA caller who asks for a person a second time | RosiePartlyCold and warm transfers (Rosie briefs the person before connecting) start on Scale |
| Human receptionists as backup | WakemanNoNo people at Wakeman take over a call | RosieNot stated |
| After-hours rules | WakemanYesYou set weekly business hours per day | RosieYesAnswers 24/7 on every plan |
| Urgent calls escalated | WakemanYesSix named hazards trigger scripted safety steps | RosiePartlyEmergencies reach a person only through transfer scenarios you describe |
| Texts your callers | WakemanPartlyIt texts a caller the booking details or a follow-up after a dropped call | RosiePartlyProfessional only texts callers an appointment link |
| Call summary by text | WakemanYesThe job reaches you by text right after the call, with a dashboard Today screen as well | RosieYesEvery plan sends an email and/or text notification after each call with a brief overview |
| Language, privacy and trying it | ||
| Languages | WakemanNo20+ languages | RosieYesEnglish and Spanish |
| HIPAA, with a signed BAA | WakemanNot stated | RosiePartlyThe terms refer to a HIPAA Business Associate Agreement signed separately with Rosie |
| Hear it before you buy | WakemanYesThere is a public demo number you can call and role-play a customer on | RosieYesThe homepage plays four recorded sample calls, for example a move-out cleaning request |
| What it connects to | ||
| Google Calendar | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman | RosiePartlyBooks directly into Google Calendar, Calendly, Acuity |
| Outlook | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman | RosieNoOnly one calendar can be connected, and Outlook is not listed |
| Calendly | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman | RosiePartlyBooks directly into Google Calendar, Calendly, Acuity |
| Your trade’s software | WakemanPartlyJobber is supported on every plan once booking is on | RosiePartlyLogs calls into field-service tools Jobber, Housecall Pro, ServiceM8, JobTread, JobNimbus |
| Keep your number | WakemanYesYou keep your existing number and switch on conditional forwarding with a short dial code | RosieYesYou keep your existing number and forward calls |
| In short | ||
| What it is | WakemanWakeman is an AI phone receptionist for US home-services contractors that answers the calls a team misses, triages emergencies and writes the job down. It books into Jobber once the owner switches booking on.All answers for Wakeman | RosieRosie is an AI receptionist for US small businesses: you forward your existing line to a Rosie number, and an agent trained on your website and Google profile answers it. It is sold self-serve, billed by the minute, with a mobile app and website chat.All answers for Rosie |
| Checked | WakemanOctober 16, 2026 | RosieOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price