Wakeman vs Maple
The short answer
- Wakeman costs least at 100 calls a month: $149.
- Maple costs least at 500: $150.
- Pick Wakeman if you want the lower bill at 100 calls.
- Pick Maple if you want the lower bill at 500 calls.
 Wakemanplumbing, HVAC and electrical shops with 2-15 trucks that miss after-hours callsVisit site |  Mapleindependent restaurants and multi-unit groups that lose phone orders during a rushVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Wakeman$149Lowest | Maple$150 |
| At 500 calls a month | Wakeman$641.50 | Maple$150Lowest |
| Advertised from | Wakeman$149 a month | Maple$150 a month |
| The advertised plan covers | WakemanThe $149 plan covers all 100 calls. | MapleThe $150 plan covers all 100 calls. |
| Bills | Wakemanper minute | Mapleflat fee |
| Keeps answering past your allowance | WakemanYesPast the included minutes you pay a published per-minute rate by plan | MapleNoThere is no allowance to exceed and no overage rate published: Maple states minutes |
| Free trial or plan | WakemanPartlyYou can forward your real business line to it | MapleNoThere is no free plan and no free trial on a real line: onboarding requires a card |
| Month to month, cancel online | WakemanYesMonth to month with no minimum term | MaplePartlyMarketing promises month-to-month with no contracts |
| On the call | ||
| Books appointments | WakemanPartlyIt can book on the call and write the job into Jobber, but booking ships switched off | MaplePartlyReservations are booked, changed and canceled during the call |
| Transfers to a person | WakemanPartlyA caller who asks for a person a second time | MapleYesAutomated transfer is included on the entry plan with a configurable handoff number |
| Human receptionists as backup | WakemanNoNo people at Wakeman take over a call | MapleNoThe documented fallback chain ends with the restaurant's own staff |
| After-hours rules | WakemanYesYou set weekly business hours per day | MapleYesMaple answers 24/7 and the vendor states it can give different responses when the restaurant is closed |
| Urgent calls escalated | WakemanYesSix named hazards trigger scripted safety steps | MapleNot stated |
| Texts your callers | WakemanPartlyIt texts a caller the booking details or a follow-up after a dropped call | MaplePartlyThe agent can text order links, booking links, payment links and custom messages |
| Call summary by text | WakemanYesThe job reaches you by text right after the call, with a dashboard Today screen as well | MaplePartlyEvery call gets a written AI summary, but in the dashboard rather than by SMS |
| Language, privacy and trying it | ||
| Languages | WakemanNo20+ languages | MaplePartly5 languages |
| HIPAA, with a signed BAA | WakemanNot stated | MapleNot stated |
| Hear it before you buy | WakemanYesThere is a public demo number you can call and role-play a customer on | MaplePartlySeven recorded sample calls across cuisines |
| What it connects to | ||
| Google Calendar | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman | MapleNoBookings land in OpenTable, not in a personal calendar |
| Outlook | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman | MapleNoBookings land in OpenTable, not in a personal calendar |
| Calendly | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman | MapleNoBookings land in OpenTable, not in a personal calendar |
| Your trade’s software | WakemanPartlyJobber is supported on every plan once booking is on | MapleYesThe connections are restaurant-specific: Toast, Square, Clover, Shift4 Dine, Lightspeed |
| Keep your number | WakemanYesYou keep your existing number and switch on conditional forwarding with a short dial code | MapleYesThe recommended setup keeps your existing line |
| In short | ||
| What it is | WakemanWakeman is an AI phone receptionist for US home-services contractors that answers the calls a team misses, triages emergencies and writes the job down. It books into Jobber once the owner switches booking on.All answers for Wakeman | MapleMaple is an AI phone agent for restaurants that answers calls around the clock, handles hours and FAQ questions, and transfers callers to staff. Its Pro tier also takes phone orders into the POS and books OpenTable reservations.All answers for Maple |
| Checked | WakemanOctober 16, 2026 | MapleOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price