Wakeman vs Reception by GlossGenius
The short answer
- Wakeman costs least: $149 a month for 100 calls and $641.50 for 500.
- Reception by GlossGenius has the lowest advertised price, $50, but costs $153 at 100 calls.
- Pick Wakeman if you want the lower bill.
- Pick Reception by GlossGenius if you want booking in Google Calendar, booking in Outlook or booking in Calendly.
 Wakemanplumbing, HVAC and electrical shops with 2-15 trucks that miss after-hours callsVisit site |  Reception by GlossGeniussingle-location salons and spas already running on GlossGeniusVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Wakeman$149Lowest | Reception by GlossGenius$153 |
| At 500 calls a month | Wakeman$641.50Lowest | Reception by GlossGenius$653 |
| Advertised from | Wakeman$149 a month | Reception by GlossGenius$50 a month |
| The advertised plan covers | WakemanThe $149 plan covers all 100 calls. | Reception by GlossGeniusThe $50 plan covers 40 of 100 calls.60 cost extra. |
| Bills | Wakemanper minute | Reception by GlossGeniusper minute |
| Keeps answering past your allowance | WakemanYesPast the included minutes you pay a published per-minute rate by plan | Reception by GlossGeniusYesCalls keep being answered past the allowance |
| Free trial or plan | WakemanPartlyYou can forward your real business line to it | Reception by GlossGeniusPartlyReception answers real client calls at no charge for every member through November 30 |
| Month to month, cancel online | WakemanYesMonth to month with no minimum term | Reception by GlossGeniusPartlyGlossGenius states it sells without contracts |
| On the call | ||
| Books appointments | WakemanPartlyIt can book on the call and write the job into Jobber, but booking ships switched off | Reception by GlossGeniusYesReception writes the appointment into the GlossGenius calendar during the conversation rather than texting the caller a booking link |
| Transfers to a person | WakemanPartlyA caller who asks for a person a second time | Reception by GlossGeniusNoThere is no warm or live transfer |
| Human receptionists as backup | WakemanNoNo people at Wakeman take over a call | Reception by GlossGeniusNoNothing it cannot resolve reaches a human agent at GlossGenius |
| After-hours rules | WakemanYesYou set weekly business hours per day | Reception by GlossGeniusPartlyIt answers 24/7 including evenings, weekends and holidays |
| Urgent calls escalated | WakemanYesSix named hazards trigger scripted safety steps | Reception by GlossGeniusNot stated |
| Texts your callers | WakemanPartlyIt texts a caller the booking details or a follow-up after a dropped call | Reception by GlossGeniusPartlyIt holds real text conversations |
| Call summary by text | WakemanYesThe job reaches you by text right after the call, with a dashboard Today screen as well | Reception by GlossGeniusPartlyEach conversation shows a short summary in the Reception dashboard on web and mobile |
| Language, privacy and trying it | ||
| Languages | WakemanNo20+ languages | Reception by GlossGeniusNot stated |
| HIPAA, with a signed BAA | WakemanNot stated | Reception by GlossGeniusNoGlossGenius offers a BAA for HIPAA compliance |
| Hear it before you buy | WakemanYesThere is a public demo number you can call and role-play a customer on | Reception by GlossGeniusYesA recorded sample call plays on the product page |
| What it connects to | ||
| Google Calendar | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman | Reception by GlossGeniusYesNo Google Calendar, Outlook or Calendly booking by Reception is documented |
| Outlook | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman | Reception by GlossGeniusYesNo Google Calendar, Outlook or Calendly booking by Reception is documented |
| Calendly | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman | Reception by GlossGeniusYesNo Google Calendar, Outlook or Calendly booking by Reception is documented |
| Your trade’s software | WakemanPartlyJobber is supported on every plan once booking is on | Reception by GlossGeniusNot stated |
| Keep your number | WakemanYesYou keep your existing number and switch on conditional forwarding with a short dial code | Reception by GlossGeniusYesYou keep your existing business number and forward it with carrier codes |
| In short | ||
| What it is | WakemanWakeman is an AI phone receptionist for US home-services contractors that answers the calls a team misses, triages emergencies and writes the job down. It books into Jobber once the owner switches booking on.All answers for Wakeman | Reception by GlossGeniusReception is an AI front desk sold as an add-on to the GlossGenius salon and spa platform. It answers calls and texts around the clock and books, reschedules or cancels appointments directly in the business's GlossGenius calendar.All answers for Reception by GlossGenius |
| Checked | WakemanOctober 16, 2026 | Reception by GlossGeniusOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price