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Voksha vs Nextiva XBert AI Receptionist

The short answer

  • Voksha costs least: $99 a month for 100 calls and $449 for 500.
  • Pick Voksha if you want the lower bill.
  • Pick Nextiva XBert AI Receptionist if you want bookings made during the call, calls put through to you or text conversations with callers.
Voksha vs Nextiva XBert AI Receptionist, compared
Vokshalocal businesses that miss calls while busy or closed and just need messages takenVisit siteNextiva XBert AI Receptionistservice businesses missing calls on the job, from HVAC and dental to law firmsVisit site
Cost
At 100 calls a monthVoksha$99LowestNextiva XBert AI Receptionist$99
At 500 calls a monthVoksha$449LowestNextiva XBert AI Receptionist$495
Advertised fromVoksha$14 a monthNextiva XBert AI Receptionist$99 a month
The advertised plan coversVokshaThe $14 plan covers 15 of 100 calls.85 cost extra.Nextiva XBert AI ReceptionistThe $99 plan covers all 100 calls.
BillsVokshaper callNextiva XBert AI Receptionistper call
Keeps answering past your allowanceVokshaYesCalls past the allowance keep being answered and are billed at one dollar eachNextiva XBert AI ReceptionistYesCalls past the included 100 are not cut off
Free trial or planVokshaNoThere is no free plan or trial on your own lineNextiva XBert AI ReceptionistPartlyThere is a 14-day free trial of the receptionist with no commitment
Month to month, cancel onlineVokshaYesBilling is month to month with no commitment and the plan cards say cancel anytimeNextiva XBert AI ReceptionistYesThe XBert add-on is month to month with no long-term contract
On the call
Books appointmentsVokshaPartlyBooking into a connected calendar happens during the callNextiva XBert AI ReceptionistYesXBert books into a connected calendar during the conversation, checking live availability
Transfers to a personVokshaPartlyTransfer to a named person is part of Premium custom call flowsNextiva XBert AI ReceptionistYesCallers can be put through to a named team member
Human receptionists as backupVokshaNoThere is no human answering team behind the AINextiva XBert AI ReceptionistPartlyEscalation goes to the buyer's own staff, not to receptionists employed by Nextiva
After-hours rulesVokshaYesIt answers 24/7 on every plan and you can set separate handling for business hoursNextiva XBert AI ReceptionistYesCoverage is explicitly round-the-clock including weekends and public holidays
Urgent calls escalatedVokshaPartlyUrgent calls are flagged and routed to you or an on-call personNextiva XBert AI ReceptionistYesThe vendor states urgent requests are passed to staff mid-conversation
Texts your callersVokshaPartlyTexting the caller rather than only alerting you is restricted to the Enterprise plan from $990 a monthNextiva XBert AI ReceptionistYesThe same agent holds SMS and web chat conversations, sends booking links
Call summary by textVokshaYesEvery plan sends the call summaryNextiva XBert AI ReceptionistPartlySummaries, transcripts and reports arrive in the dashboard and as alerts
Language, privacy and trying it
LanguagesVokshaPartly5 languagesNextiva XBert AI ReceptionistNot stated
HIPAA, with a signed BAAVokshaPartlyA Business Associate Agreement is signed only on the Enterprise plan from $990 a monthNextiva XBert AI ReceptionistPartlyNextiva advertises HIPAA compliance for patient calls
Hear it before you buyVokshaYesA free demo line, 1-888-488-1811, is published across the siteNextiva XBert AI ReceptionistYesRecorded sample calls play on the product page for restaurant, healthcare
What it connects to
Google CalendarVokshaYesGoogle Calendar, Outlook and Microsoft 365Nextiva XBert AI ReceptionistNoGoogle Calendar, Calendly and Cal.com are live at no cost
OutlookVokshaYesGoogle Calendar, Outlook and Microsoft 365Nextiva XBert AI ReceptionistNoGoogle Calendar, Calendly and Cal.com are live at no cost
CalendlyVokshaYesCalendly is listed but is set up by Voksha support, and Starter connects to nothingNextiva XBert AI ReceptionistNoGoogle Calendar, Calendly and Cal.com are live at no cost
Your trade’s softwareVokshaPartlyTrade systems including ServiceTitan, Housecall Pro, Dentrix, Clio, OpenTableNextiva XBert AI ReceptionistPartlyTrade systems are covered broadly, but only Housecall Pro is live
Keep your numberVokshaYesYou keep your existing business number and forward it to the Voksha numberNextiva XBert AI ReceptionistNot stated
In short
What it isVokshaVoksha is an AI phone receptionist for small and local businesses that answers every call around the clock, captures the caller's details and sends a summary. Appointment booking and integrations start on its Premium plan.All answers for VokshaNextiva XBert AI ReceptionistXBert AI Receptionist is Nextiva's AI front desk that answers calls, texts and web chats, books appointments and hands callers to staff. It is sold as a $99 monthly package of 100 conversations, standalone or added to a Nextiva plan.All answers for Nextiva XBert AI Receptionist
CheckedVokshaOctober 16, 2026Nextiva XBert AI ReceptionistOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price