Voksha vs Nextiva XBert AI Receptionist
The short answer
- Voksha costs least: $99 a month for 100 calls and $449 for 500.
- Pick Voksha if you want the lower bill.
- Pick Nextiva XBert AI Receptionist if you want bookings made during the call, calls put through to you or text conversations with callers.
| Cost | ||
|---|---|---|
| At 100 calls a month | Voksha$99Lowest | Nextiva XBert AI Receptionist$99 |
| At 500 calls a month | Voksha$449Lowest | Nextiva XBert AI Receptionist$495 |
| Advertised from | Voksha$14 a month | Nextiva XBert AI Receptionist$99 a month |
| The advertised plan covers | VokshaThe $14 plan covers 15 of 100 calls.85 cost extra. | Nextiva XBert AI ReceptionistThe $99 plan covers all 100 calls. |
| Bills | Vokshaper call | Nextiva XBert AI Receptionistper call |
| Keeps answering past your allowance | VokshaYesCalls past the allowance keep being answered and are billed at one dollar each | Nextiva XBert AI ReceptionistYesCalls past the included 100 are not cut off |
| Free trial or plan | VokshaNoThere is no free plan or trial on your own line | Nextiva XBert AI ReceptionistPartlyThere is a 14-day free trial of the receptionist with no commitment |
| Month to month, cancel online | VokshaYesBilling is month to month with no commitment and the plan cards say cancel anytime | Nextiva XBert AI ReceptionistYesThe XBert add-on is month to month with no long-term contract |
| On the call | ||
| Books appointments | VokshaPartlyBooking into a connected calendar happens during the call | Nextiva XBert AI ReceptionistYesXBert books into a connected calendar during the conversation, checking live availability |
| Transfers to a person | VokshaPartlyTransfer to a named person is part of Premium custom call flows | Nextiva XBert AI ReceptionistYesCallers can be put through to a named team member |
| Human receptionists as backup | VokshaNoThere is no human answering team behind the AI | Nextiva XBert AI ReceptionistPartlyEscalation goes to the buyer's own staff, not to receptionists employed by Nextiva |
| After-hours rules | VokshaYesIt answers 24/7 on every plan and you can set separate handling for business hours | Nextiva XBert AI ReceptionistYesCoverage is explicitly round-the-clock including weekends and public holidays |
| Urgent calls escalated | VokshaPartlyUrgent calls are flagged and routed to you or an on-call person | Nextiva XBert AI ReceptionistYesThe vendor states urgent requests are passed to staff mid-conversation |
| Texts your callers | VokshaPartlyTexting the caller rather than only alerting you is restricted to the Enterprise plan from $990 a month | Nextiva XBert AI ReceptionistYesThe same agent holds SMS and web chat conversations, sends booking links |
| Call summary by text | VokshaYesEvery plan sends the call summary | Nextiva XBert AI ReceptionistPartlySummaries, transcripts and reports arrive in the dashboard and as alerts |
| Language, privacy and trying it | ||
| Languages | VokshaPartly5 languages | Nextiva XBert AI ReceptionistNot stated |
| HIPAA, with a signed BAA | VokshaPartlyA Business Associate Agreement is signed only on the Enterprise plan from $990 a month | Nextiva XBert AI ReceptionistPartlyNextiva advertises HIPAA compliance for patient calls |
| Hear it before you buy | VokshaYesA free demo line, 1-888-488-1811, is published across the site | Nextiva XBert AI ReceptionistYesRecorded sample calls play on the product page for restaurant, healthcare |
| What it connects to | ||
| Google Calendar | VokshaYesGoogle Calendar, Outlook and Microsoft 365 | Nextiva XBert AI ReceptionistNoGoogle Calendar, Calendly and Cal.com are live at no cost |
| Outlook | VokshaYesGoogle Calendar, Outlook and Microsoft 365 | Nextiva XBert AI ReceptionistNoGoogle Calendar, Calendly and Cal.com are live at no cost |
| Calendly | VokshaYesCalendly is listed but is set up by Voksha support, and Starter connects to nothing | Nextiva XBert AI ReceptionistNoGoogle Calendar, Calendly and Cal.com are live at no cost |
| Your trade’s software | VokshaPartlyTrade systems including ServiceTitan, Housecall Pro, Dentrix, Clio, OpenTable | Nextiva XBert AI ReceptionistPartlyTrade systems are covered broadly, but only Housecall Pro is live |
| Keep your number | VokshaYesYou keep your existing business number and forward it to the Voksha number | Nextiva XBert AI ReceptionistNot stated |
| In short | ||
| What it is | VokshaVoksha is an AI phone receptionist for small and local businesses that answers every call around the clock, captures the caller's details and sends a summary. Appointment booking and integrations start on its Premium plan.All answers for Voksha | Nextiva XBert AI ReceptionistXBert AI Receptionist is Nextiva's AI front desk that answers calls, texts and web chats, books appointments and hands callers to staff. It is sold as a $99 monthly package of 100 conversations, standalone or added to a Nextiva plan.All answers for Nextiva XBert AI Receptionist |
| Checked | VokshaOctober 16, 2026 | Nextiva XBert AI ReceptionistOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price