Viva AI vs Dentina.Ai
The short answer
- Dentina.Ai costs least: $299 a month for 100 calls and $299 for 500.
- Viva AI has the lowest advertised price, $349, but costs $349 at 100 calls.
- Pick Viva AI if you want booking in Google Calendar, booking in Outlook or booking in Calendly.
- Pick Dentina.Ai if you want the lower bill.
 Viva AIdental practices and DSOs that book patients straight into Dentrix or Open DentalVisit site |  Dentina.Aidental practices and DSOs that book from the phone into Dentrix, Open Dental or EaglesoftVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Viva AI$349 | Dentina.Ai$299Lowest |
| At 500 calls a month | Viva AI$1,199 | Dentina.Ai$299Lowest |
| Advertised from | Viva AI$349 a month | Dentina.Ai$374 a month |
| The advertised plan covers | Viva AIThe $349 plan covers all 100 calls. | Dentina.AiThe $299 plan covers all 100 calls. |
| Bills | Viva AIin credits | Dentina.Aiflat fee |
| Keeps answering past your allowance | Viva AIYesCalls keep being answered past the allowance and extra credits are billed per credit | Dentina.AiYesInbound plans include unlimited calls and minutes |
| Free trial or plan | Viva AIPartlyThere is no standing free plan | Dentina.AiPartlyA 30-day free trial runs on the practice's real line, but there is no standing free plan |
| Month to month, cancel online | Viva AINot stated | Dentina.AiPartlyMonth-to-month billing is offered at a higher rate |
| On the call | ||
| Books appointments | Viva AIYesThe AI reads live availability | Dentina.AiYesShe completes the booking inside the practice management system during the call rather than sending the caller a scheduling link to click |
| Transfers to a person | Viva AIPartlyTransfer to the right staff member is a listed Platinum feature | Dentina.AiPartlyWarm transfer with a spoken briefing is configurable only on the Premium plan |
| Human receptionists as backup | Viva AINoThere is no human answering team behind the AI | Dentina.AiNot stated |
| After-hours rules | Viva AIYesIt answers around the clock and behaves differently after hours, creating tasks | Dentina.AiYesAnswers around the clock including weekends and holidays |
| Urgent calls escalated | Viva AIYesThe AI triages dental emergencies with symptom questions | Dentina.AiPartlyEmergency and after-hours call forwarding is a Premium-tier line item |
| Texts your callers | Viva AIPartlyThe same AI holds two-way text conversations and sends booking links and forms | Dentina.AiPartlyStandard sends one-way SMS confirmations only |
| Call summary by text | Viva AIPartlySummaries land in the platform inbox and | Dentina.AiPartlyTranscription and summarization are stated as part of the service |
| Language, privacy and trying it | ||
| Languages | Viva AIYes100+ languages | Dentina.AiPartly57 languages |
| HIPAA, with a signed BAA | Viva AIYesA Business Associate Agreement is signed for every practice on any plan | Dentina.AiYesThe privacy policy states PHI is processed as a business associate under a business associate agreement with the healthcare customer |
| Hear it before you buy | Viva AIYesA public toll-free demo line is the product itself answering for a demo practice | Dentina.AiYesA public phone number lets a buyer talk to the AI live |
| What it connects to | ||
| Google Calendar | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 | Dentina.AiNoScheduling runs through dental practice management systems only |
| Outlook | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 | Dentina.AiNoScheduling runs through dental practice management systems only |
| Calendly | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 | Dentina.AiNoScheduling runs through dental practice management systems only |
| Your trade’s software | Viva AIYesThe integrations are dental-specific practice management systems written to directly | Dentina.AiYesDeep dental-specific integration: eleven named practice management systems |
| Keep your number | Viva AIYesPatients keep dialing the existing office number | Dentina.AiYesYou keep your existing carrier and number |
| In short | ||
| What it is | Viva AIViva AI is an AI receptionist for dental practices and DSOs that answers calls, texts, webchat and email, and writes appointments into the practice management system. It also runs outbound recall, reactivation and confirmation campaigns across one or many locations.All answers for Viva AI | Dentina.AiDentina is an AI receptionist built for dental practices that answers inbound calls, texts and web chat and writes bookings back into the practice management system. It also places outbound recall, confirmation and reactivation calls as a paid add-on.All answers for Dentina.Ai |
| Checked | Viva AIOctober 16, 2026 | Dentina.AiOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price