VetRec AI Receptionist vs Dentina.Ai
The short answer
- VetRec AI Receptionist costs least: $299 through sales a month for 100 calls and $299 through sales for 500.
- Pick VetRec AI Receptionist if you want the lower bill or text conversations with callers.
 VetRec AI Receptionistveterinary clinics on ezyVet or another PIMS that lose after-hours callsVisit site |  Dentina.Aidental practices and DSOs that book from the phone into Dentrix, Open Dental or EaglesoftVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | VetRec AI Receptionist$299 through salesLowest | Dentina.Ai$299 |
| At 500 calls a month | VetRec AI Receptionist$299 through salesLowest | Dentina.Ai$299 |
| Advertised from | VetRec AI Receptionist$299 a month | Dentina.Ai$374 a month |
| The advertised plan covers | VetRec AI ReceptionistNot counted | Dentina.AiThe $299 plan covers all 100 calls. |
| Bills | VetRec AI Receptionistper call | Dentina.Aiflat fee |
| Keeps answering past your allowance | VetRec AI ReceptionistYesCalls past the allowance keep being answered | Dentina.AiYesInbound plans include unlimited calls and minutes |
| Free trial or plan | VetRec AI ReceptionistNoAll three published receptionist plans are paid and every call to action is a demo booking | Dentina.AiPartlyA 30-day free trial runs on the practice's real line, but there is no standing free plan |
| Month to month, cancel online | VetRec AI ReceptionistPartlyThe terms of service put subscriptions on month-to-month or year-to-year renewal | Dentina.AiPartlyMonth-to-month billing is offered at a higher rate |
| On the call | ||
| Books appointments | VetRec AI ReceptionistYesThe agent completes the booking during the call | Dentina.AiYesShe completes the booking inside the practice management system during the call rather than sending the caller a scheduling link to click |
| Transfers to a person | VetRec AI ReceptionistPartlyUrgent, sensitive or complex calls are escalated to clinic staff | Dentina.AiPartlyWarm transfer with a spoken briefing is configurable only on the Premium plan |
| Human receptionists as backup | VetRec AI ReceptionistNoCalls the AI cannot handle go to the clinic's own staff | Dentina.AiNot stated |
| After-hours rules | VetRec AI ReceptionistYes | Dentina.AiYesAnswers around the clock including weekends and holidays |
| Urgent calls escalated | VetRec AI ReceptionistYesThe agent detects urgent language, follows the clinic's own handoff protocol | Dentina.AiPartlyEmergency and after-hours call forwarding is a Premium-tier line item |
| Texts your callers | VetRec AI ReceptionistYesThe same agent handles inbound SMS and website chat alongside phone calls | Dentina.AiPartlyStandard sends one-way SMS confirmations only |
| Call summary by text | VetRec AI ReceptionistPartlyEvery conversation is logged to the client record and call summaries flow into the PIMS | Dentina.AiPartlyTranscription and summarization are stated as part of the service |
| Language, privacy and trying it | ||
| Languages | VetRec AI ReceptionistYes4 languages | Dentina.AiPartly57 languages |
| HIPAA, with a signed BAA | VetRec AI ReceptionistPartlyVetRec states it is HIPAA compliant on every plan and that it has signed BAAs | Dentina.AiYesThe privacy policy states PHI is processed as a business associate under a business associate agreement with the healthcare customer |
| Hear it before you buy | VetRec AI ReceptionistYesThe product page publishes a live number anyone can ring to talk to the agent | Dentina.AiYesA public phone number lets a buyer talk to the AI live |
| What it connects to | ||
| Google Calendar | VetRec AI ReceptionistNoGoogle Calendar, Outlook and Calendly are not mentioned anywhere as booking targets | Dentina.AiNoScheduling runs through dental practice management systems only |
| Outlook | VetRec AI ReceptionistNoGoogle Calendar, Outlook and Calendly are not mentioned anywhere as booking targets | Dentina.AiNoScheduling runs through dental practice management systems only |
| Calendly | VetRec AI ReceptionistNoGoogle Calendar, Outlook and Calendly are not mentioned anywhere as booking targets | Dentina.AiNoScheduling runs through dental practice management systems only |
| Your trade’s software | VetRec AI ReceptionistYesThis is a veterinary-only product | Dentina.AiYesDeep dental-specific integration: eleven named practice management systems |
| Keep your number | VetRec AI ReceptionistYesYou keep your existing phone system | Dentina.AiYesYou keep your existing carrier and number |
| In short | ||
| What it is | VetRec AI ReceptionistVetRec AI Receptionist is a veterinary-specific front-desk agent that answers a clinic's phone, text and chat traffic around the clock. It books appointments, captures intake and refill requests, and writes the results back into the practice management system.All answers for VetRec AI Receptionist | Dentina.AiDentina is an AI receptionist built for dental practices that answers inbound calls, texts and web chat and writes bookings back into the practice management system. It also places outbound recall, confirmation and reactivation calls as a paid add-on.All answers for Dentina.Ai |
| Checked | VetRec AI ReceptionistOctober 16, 2026 | Dentina.AiOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price