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TradieCall vs dialnote

The short answer

  • dialnote costs least: $99 a month for 100 calls and $249 for 500.
  • Pick TradieCall if you want a connection to your trade’s software (as a paid add-on).
  • Pick dialnote if you want the lower bill.
TradieCall vs dialnote, compared
TradieCallNZ tradies who miss calls on the tools and after hoursVisit sitedialnotesmall teams that want one flat phone bill and an AI front desk after hoursVisit site
Cost
At 100 calls a monthTradieCallNZ$181.50about $102dialnote$99Lowest
At 500 calls a monthTradieCallNZ$531.50about $298dialnote$249Lowest
Advertised fromTradieCallNZ$129 (about $72) a monthabout $72dialnote$49 a month
The advertised plan coversTradieCallThe NZ$129 (about $72) plan covers 40 of 100 calls.60 cost extra.dialnoteThe $49 plan covers 0 of 100 calls.100 cost extra.
BillsTradieCallper minutedialnoteper call
Keeps answering past your allowanceTradieCallYesCalls keep being answered past the allowance and are billed per minute at the plan ratedialnoteYesNothing stops when an allowance runs out
Free trial or planTradieCallPartlyThere is no standing free plandialnotePartlyA 10-day trial gives Pro-level features on a real number with 50 included minutes
Month to month, cancel onlineTradieCallYesPlans are month to month with no lock-indialnoteYesPlans run month to month and cancellation is a link in the billing settings
On the call
Books appointmentsTradieCallPartlyReal calendar booking during the call is a Pro-and-above featuredialnotePartlyThe agent checks real availability and books on the call
Transfers to a personTradieCallPartlyLive transfer of urgent calls to your mobile needs the Pro plandialnotePartlyThe AI hands a live call to one or more teammates on request
Human receptionists as backupTradieCallNoNo human agents sit behind the AIdialnoteNoThere is no human answering team behind the AI
After-hours rulesTradieCallYesIt answers around the clock including nights, weekendsdialnoteYesA Business Hours block splits each number's flow so the AI
Urgent calls escalatedTradieCallYesIt asks what happened and whether the job can waitdialnotePartlyEscalation triggers pass the caller to a teammate the moment a human is asked for
Texts your callersTradieCallPartlyOutbound SMS to callers exists as booking confirmations on Pro and abovedialnotePartlyThe agent can text a caller during or after the call and a message bot can hold the thread
Call summary by textTradieCallYesEvery plan texts and emails a job sheet within about a minute of hangup carrying the caller's name and number, the address, the jobdialnotePartlyAn AI summary lands the moment the call ends, reaching you as a push alert in the app
Language, privacy and trying it
LanguagesTradieCallNot stateddialnoteYes14 languages
HIPAA, with a signed BAATradieCallNot stateddialnoteNot stated
Hear it before you buyTradieCallYesYou can hear it two ways: the vendor builds a personalized demodialnoteYesA public number reaches the live AI with no signup
What it connects to
Google CalendarTradieCallNoGoogle Calendar booking is included on Pro and above and carries through to TradifydialnoteYesGoogle Calendar and Outlook have no native connection
OutlookTradieCallNoGoogle Calendar booking is included on Pro and above and carries through to TradifydialnoteYesGoogle Calendar and Outlook have no native connection
CalendlyTradieCallNoGoogle Calendar booking is included on Pro and above and carries through to TradifydialnoteYesBooking runs through Calendly and Cal.com only
Your trade’s softwareTradieCallPartlyTrade job-management tools are supported but mostly as paid custom buildsdialnoteNoThe vendor's complete inventory of native integrations names no trade system such as ServiceTitan, Jobber, Dentrix or OpenTable
Keep your numberTradieCallYesYou keep your existing number and dial one carrier forwarding codedialnoteYesYou can keep your current carrier line
In short
What it isTradieCallTradieCall is a New Zealand AI phone receptionist that answers a trade business's missed calls in its own name, captures the caller, address, job and urgency, and sends a job sheet. Pro plans also book work into Google Calendar.All answers for TradieCalldialnotedialnote is a cloud business phone system whose built-in AI voice agent answers calls 24/7, qualifies callers, books meetings and texts follow-ups. Plans are flat per account with unlimited users, and AI calls are metered separately.All answers for dialnote
CheckedTradieCallOctober 16, 2026dialnoteOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.