
TradieCall
AI phone receptionist for New Zealand trade businesses, answering 24/7 and texting the job.
A month at 100 calls
NZ$181.50
about $102, on Starter, billed per minute
| At 500 callson Starter | NZ$531.50about $298 |
|---|
4th lowest of 14 priced in Home services. The middle one costs about $124.
Every plan we priced
| Plan | For 100 calls |
|---|---|
| Starter150 minutes over the 100 included, at NZ$0.35 (about $0.20) each | NZ$181.50 (about $102) |
| ProWithin the 250 minutes included | NZ$249 (about $139) |
| Trade TeamWithin the 600 minutes included | NZ$449 (about $251) |
| 7-day free trialA trial or limited-time offer, not a monthly plan | Can’t cover it |
Billed in 30-second steps (2.5 min for a 2½-minute call).
100 calls a month of 2½ minutes each, every call a different caller, on the cheapest public plan that covers them, paid monthly. How we price
On a call
- PartlyReal calendar booking during the call is a Pro-and-above feature
- PartlyLive transfer of urgent calls to your mobile needs the Pro plan
- YesIt answers around the clock including nights, weekends
- YesCall summary by text
- NoNo human agents sit behind the AI
- Not statedLanguages: not stated
Good for
NZ tradies who miss calls on the tools and after hours
Look elsewhere if
- you want a person to take over a call
- your business is outside New Zealand
- you book in Google Calendar, Outlook or Calendly
Close in cost:Skaala $100Johnni AI A$144 (about $100)AutoLeap AIR $99Compare with the two closest
What it is
TradieCall is a New Zealand AI phone receptionist that answers a trade business's missed calls in its own name, captures the caller, address, job and urgency, and sends a job sheet. Pro plans also book work into Google Calendar.
Watch out
- The only free way in is a 7-day trial with 15 AI answering minutes and a card required up front; there is no standing NZ$0 plan. At the terms' own 30-second rounding, 15 minutes is roughly six 2.5-minute calls, and answering pauses if they run out before day 7.
- No public API, webhook or MCP documentation exists on the site; the integrations page states the buyer never touches an API and that TradieCall builds each connection. Even Zapier is marked "Custom-built for your business" rather than self-serve, so call data cannot be wired anywhere without the vendor.
All 33 answers
Every answer comes from TradieCall’s own pages. Open “Their words” for the quote and the page it is on.
What it costs at your call volume
NZ$181.50 (about $102) at 100 callsNZ$531.50 (about $298) at 500Billed per minuteYesKeeps answering past the allowanceYesSpam not billed5 answers
- Cost at 100 calls a month
NZ$181.50 (about $102) a month on Starter for 100 calls of 2.5 minutes (250 billed minutes). Billed in 30-second steps (2.5 min for a 2½-minute call).
- Cost at 500 calls a month
NZ$531.50 (about $298) a month on Starter for 500 calls of 2.5 minutes (1,250 billed minutes). Billed in 30-second steps (2.5 min for a 2½-minute call).
- What it bills by
Flat monthly plan fee that includes a monthly allowance of AI answering minutes, with talk time measured per call and rounded up in 30-second blocks, so the unit is the minute on top of a flat subscription.
Their words
AI talk-time is measured per call and rounded up in 30-second increments.
tradiecall.co.nzTerms of Service, section 5 Plans, usage, and billing, first bullet
- Past your allowance
Yes
Calls keep being answered past the allowance and are billed per minute at the plan rate ($0.35/min on Starter and Pro, $0.29 on Trade Team), unless you switch on the optional hard cap, which pauses answering instead; usage alerts fire at 80% and 100%.
Their words
Usage beyond your included minutes is billed at your plan's per-minute overage rate, unless you have enabled a hard cap, in which case answering pauses instead.
tradiecall.co.nzTerms of Service, section 5 Plans, usage, and billing, second bullet
- Spam calls not billed
Yes
Robocalls and telemarketing calls are filtered on every plan and the vendor states blocked spam does not consume the plan's included minutes, so it cannot eat the allowance or add overage.
Their words
Spam never costs you a cent — blocked robocalls don't use your minutes.
tradiecall.co.nz"Billing you never have to think about" list, third item
What it does on the call
PartlyBooksPartlyTransfersYesAfter hoursYesUrgent callsNoHuman backupPartlyAsks your questionsYesAnswers about your businessPartlyTexts callers8 answers
- Books appointments
Partlyfrom Pro
Real calendar booking during the call is a Pro-and-above feature: Pro writes clash-checked jobs into Google Calendar and texts the caller a confirmation, while Starter only captures the job details for you to book yourself.
Their words
Books real jobs into your diary — Google Calendar sync, clash-checked
tradiecall.co.nzPlan comparison cards, Pro feature list
- Transfers to a person
Partlyfrom Pro
Live transfer of urgent calls to your mobile needs the Pro plan (2 transfer contacts, 10 plus team routing on Trade Team); the caller holds while it rings you, and the vendor does not describe a warm hand-off briefing.
Their words
On the Pro plan you can turn on live transfer, so genuine emergencies ring through to your mobile while the caller holds.
tradiecall.co.nzFAQ "Do I have to start answering calls at 2am?"
- After-hours rules
Yes
It answers around the clock including nights, weekends and public holidays at the same flat price, and Pro adds time-based routing so you can run after-hours-only or full-AI answering.
Their words
TradieCall costs the same at 2am as it does at 2pm: a flat monthly price, with plans from $129/mo incl. GST. Nights, weekends and public holidays are all included.
tradiecall.co.nzFAQ "Is there an after-hours surcharge?"
- Urgent calls escalated
Yes
It asks what happened and whether the job can wait, flags genuine emergencies in the job sheet texted to you within a minute, and on Pro can transfer the caller live to your mobile; triage is from what the caller says, so an anxious caller with a small job can be flagged urgent.
Their words
Genuine emergencies are marked in the job sheet that lands by text and email within a minute. If your phone buzzes at 2am, it's worth looking at.
tradiecall.co.nz"What a 24/7 answering service actually does at 2am", Urgent jobs flagged block
- Human receptionists as backup
No
No human agents sit behind the AI: for callers who insist on a person the vendor's answer is a live transfer to the business owner on Pro, or a flagged message for you to return, and it describes itself as explicitly not a call center.
Their words
It is not a recording, not a call centre, and not a person.
tradiecall.co.nz"A receptionist made of software, trained on your business", closing paragraph
- Asks your questions
Partlyfrom Pro
Setup trains it on your services, hours and service area and it captures a fixed intake set (name, number, address, job, urgency); free-form editing of the agent's instructions is a Pro feature and bespoke rules are tailored by the vendor on Trade Team.
Their words
Edit your agent's instructions from your phone, mid-shift
tradiecall.co.nzPlan comparison cards, Pro feature list
- Answers about your business
Yes
You train it during setup on your services, hours and service area so it answers from your own information, and it is built to refuse invention: by default it quotes no prices and tells callers you will confirm, with price answers only if you switch them on.
Their words
you train it during setup. It learns your services, your hours, your service area, and how you want calls handled.
tradiecall.co.nz"A receptionist made of software, trained on your business", second paragraph
- Texts your callers
Partlyfrom Pro
Outbound SMS to callers exists as booking confirmations on Pro and above; the vendor documents no inbound or two-way texting, missed-call text-back or SMS conversation handling anywhere on its site.
Their words
SMS booking confirmations to your callers
tradiecall.co.nzPlan comparison cards, Pro feature list
What you get after the call
YesSummary by textYesRecordings and transcripts2 answers
- Call summary by text
Yes
Every plan texts and emails a job sheet within about a minute of hangup carrying the caller's name and number, the address, the job and an urgency flag, so SMS is the default channel rather than an app-only notification.
Their words
SMS + email summary straight after every call
tradiecall.co.nzPlan comparison cards, Starter feature list
- Recordings and transcripts
Yes
Both the recording and the transcript of every answered call are kept in the dashboard on all plans, and the terms confirm calls are recorded and transcribed to provide the call log and captured details.
Their words
Transcripts + call recordings in your dashboard
tradiecall.co.nzPlan comparison cards, Starter feature list
What it connects to
NoGoogle CalendarNoOutlookNoCalendlyPartlyCRM and ZapierPartlyTrade software5 answers
- Google Calendar
No
Google Calendar booking is included on Pro and above and carries through to Tradify, but Outlook Calendar and Calendly are listed only as vendor-built custom integrations, which start from $499 and require a 12-month subscription.
Their words
Google Calendar Included on Pro and above Real bookings in your calendar, clash-checked before they're confirmed.
tradiecall.co.nzIntegrations page, CALENDARS & BOOKING section
- Outlook
No
Google Calendar booking is included on Pro and above and carries through to Tradify, but Outlook Calendar and Calendly are listed only as vendor-built custom integrations, which start from $499 and require a 12-month subscription.
Their words
Google Calendar Included on Pro and above Real bookings in your calendar, clash-checked before they're confirmed.
tradiecall.co.nzIntegrations page, CALENDARS & BOOKING section
- Calendly
No
Google Calendar booking is included on Pro and above and carries through to Tradify, but Outlook Calendar and Calendly are listed only as vendor-built custom integrations, which start from $499 and require a 12-month subscription.
Their words
Google Calendar Included on Pro and above Real bookings in your calendar, clash-checked before they're confirmed.
tradiecall.co.nzIntegrations page, CALENDARS & BOOKING section
- CRM, Zapier and webhooks
Partlyfrom Custom Setup
HubSpot, HighLevel and Zapier are all offered, but each is marked "Custom-built for your business" rather than self-serve, which means the vendor's paid custom setup from $499 plus a 12-month subscription.
Their words
Every answered call as a Zapier trigger — connect anything else you run.
tradiecall.co.nzIntegrations page, AUTOMATION section, Zapier card
- Your trade’s software
Partlyfrom Custom Setup
Trade job-management tools are supported but mostly as paid custom builds: ServiceM8, Fergus and Simpro are "Custom-built for your business", while Tradify is reached free through Google Calendar sync on Pro and above.
Their words
Custom API integration into your booking system, CRM or in-house software — built and maintained by us for the life of your subscription. Covers ServiceM8, Fergus, Simpro, AroFlo, legacy and bespoke systems.
tradiecall.co.nzPricing page, "Custom Setup — from $499" block
Trying it, starting and leaving
PartlyFree trialYesCard to startYesSign up without a callPartlySetup feeYesMonth to month5 answers
- Free trial or free plan
Partly
There is no standing free plan: new subscriptions get a 7-day free trial carrying 15 AI answering minutes, enough to set up and ring your own number before going live, and answering pauses if the 15 minutes run out first.
Their words
New subscriptions start with a 7-day free trial that includes 15 AI answering minutes.
tradiecall.co.nzTerms of Service, section 4 Free trial
- Card required to start
Yes
A valid card must be entered to start the 7-day trial, though the vendor states it is not charged until the trial ends and canceling before then avoids any charge.
Their words
A valid card is required to start the trial but is not charged until the trial ends.
tradiecall.co.nzTerms of Service, section 4 Free trial
- Sign up without a sales call
Yes
You can sign up and configure it yourself in about ten minutes with no demo call required: business details, hours, services and a voice, then one forwarding code to go live; the number is provisioned automatically after checkout.
Their words
Your receptionist and number are set up automatically after checkout
tradiecall.co.nzTerms of Service, section 2 The service
- Setup fee
Partly
Self-setup is free, but the optional done-for-you build is a one-off $199 on Starter and Pro and free on Trade Team, and vendor-built custom system integrations start from $499 with a 12-month subscription.
Their words
Done-for-you setup is a one-off $199 on Starter and Pro — custom greeting, tuned answers, and forwarding configured with you over a call. It's included free on Trade Team.
tradiecall.co.nzPricing page, "Rather not do the setup yourself?" block
- Contract and cancelling
Yes
Plans are month to month with no lock-in and cancellation is self-serve from the billing portal with no phone call; an annual option bills a year up front, and only the custom integration build requires a 12-month subscription.
Their words
Cancel anytime from your dashboard — no phone call, no email chain.
tradiecall.co.nz"Billing you never have to think about" list, first item
Which languages it speaks, and how it sounds
PartlyChoose the voiceYesHear it first2 answers
- Choose or clone the voice
Partly
You pick a voice from the vendor's natural New Zealand and Australian options during the ten-minute setup; no voice cloning or custom-recorded voice is offered anywhere on the site.
- Hear it before you buy
Yes
You can hear it two ways: the vendor builds a personalized demo and plays it to you live on a call with its team, and after free setup you can ring your own new number and test the receptionist before any customer reaches it.
Their words
Live personalised demo: hear it answer YOUR business before you commit
tradiecall.co.nzDone-for-you page, feature list
Your phone number and where it works
YesKeep your numberPartlyMove your number inYesAustralia3 answers
- Keep your number
Yes
You keep your existing number and dial one carrier forwarding code so only unanswered calls divert to the AI; your own phone still rings first and another code turns the divert off.
Their words
No. You keep your number exactly as it is. You dial one forwarding code from your phone, and unanswered calls divert to the AI. Your phone still rings first, so when you can pick up, you do. Another code switches it off.
tradiecall.co.nzFAQ "Is my number ported or changed?"
- Move your number in
Partly
Porting in is not the model — plans advertise call forwarding, no porting — and the number they provision is licensed to you only while you subscribe; porting it out is possible by request within a 30-day grace period but is not guaranteed.
Their words
If you want to port the number elsewhere, contact us before that grace period ends — porting depends on carrier support and isn't guaranteed.
tradiecall.co.nzTerms of Service, section 6 Your number
- Australia
Yes
Australia is partly served (AU voices, an Australian recording notice and the Privacy Act 1988 in the terms) and no US, Canadian, UK or EU offering is described.
Who it is built for
1 answer
- Industries it is set up for
It ships trade-specific guidance and call handling for a long named list of trades, with its own page for plumbers, electricians, builders, roofers, landscapers, painters, drainlayers, arborists, locksmiths, handymen, glaziers, pest control and heat-pump installers.
Their words
TradieCall was built around how trade work actually arrives: emergencies at 9pm, enquiries while you're on the tools, and callers who'll ring the next number if nobody picks up.
tradiecall.co.nz"Built for trades, not switchboards" section
Getting set up and getting help
YesSetup helpPartlySupport2 answers
- Setup help
Yes
Self-setup is about ten minutes and the number is provisioned automatically at checkout, or the vendor builds it with you over a call for a one-off $199 (free on Trade Team) including greeting, answers and forwarding.
Their words
About 10 minutes: business name, services, hours, service area, and a voice you like. That's the whole setup.
tradiecall.co.nz"How an AI receptionist works, start to finish", step 1 You train it
- Support
Partly
Support is included on every plan and Trade Team adds priority support, but the published channels are an email address and contact form with a one-business-day reply target; no phone line, live chat or support hours are stated.
Their words
hello@tradiecall.co.nz — same inbox, same one-business-day reply.
tradiecall.co.nzContact page, "Rather just email?" block
Sources
- tradiecall.co.nz/pricingCost at 100 calls a month, Cost at 500 calls a month, Spam calls not billed, Books appointments and 9 more
- tradiecall.co.nz/termsWhat it bills by, Past your allowance, Free trial or free plan, Card required to start and 2 more
- tradiecall.co.nz/ai-receptionistHuman receptionists as backup, Answers about your business, Keep your number, Setup help
- tradiecall.co.nz/integrationsGoogle Calendar, Outlook, Calendly, CRM, Zapier and webhooks
- tradiecall.co.nz/after-hours-answering-serviceTransfers to a person, After-hours rules, Urgent calls escalated
- tradiecall.co.nz/done-for-youHear it before you buy
- tradiecall.co.nz/phone-answering-serviceIndustries it is set up for
- tradiecall.co.nz/contactSupport
All read on October 16, 2026.
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Compare TradieCall with
Skaala$100 at 100 calls
Johnni AIA$144 (about $100) at 100 calls
AutoLeap AIR$99 at 100 calls
dialnote$99 at 100 calls
Nextiva XBert AI Receptionist$99 at 100 calls
OnCallClerk$99 at 100 calls
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.