Telyn vs TradieCall
The short answer
- TradieCall costs least: NZ$181.50 (about $102) a month for 100 calls and NZ$531.50 (about $298) for 500.
- Pick Telyn if you want bookings made during the call.
- Pick TradieCall if you want the lower bill.
 Telynproperty managers and local service firms that miss after-hours callsVisit site |  TradieCallNZ tradies who miss calls on the tools and after hoursVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Telyn$109.50 | TradieCallNZ$181.50about $102Lowest |
| At 500 calls a month | Telyn$327 | TradieCallNZ$531.50about $298Lowest |
| Advertised from | Telyn$97 a month | TradieCallNZ$129 (about $72) a monthabout $72 |
| The advertised plan covers | TelynThe $97 plan covers 80 of 100 calls.20 cost extra. | TradieCallThe NZ$129 (about $72) plan covers 40 of 100 calls.60 cost extra. |
| Bills | Telynper minute | TradieCallper minute |
| Keeps answering past your allowance | TelynYesCalls keep being answered past the included minutes | TradieCallYesCalls keep being answered past the allowance and are billed per minute at the plan rate |
| Free trial or plan | TelynPartlyA seven-day free trial puts a working agent on a forwarded or provisioned number before any charge, but there is no standing free plan | TradieCallPartlyThere is no standing free plan |
| Month to month, cancel online | TelynYesAll three published plans are month-to-month and cancellation is a dashboard action | TradieCallYesPlans are month to month with no lock-in |
| On the call | ||
| Books appointments | TelynYesThe vendor says the agent writes the booking into the calendar during the call rather than texting the caller a scheduling link | TradieCallPartlyReal calendar booking during the call is a Pro-and-above feature |
| Transfers to a person | TelynNot stated | TradieCallPartlyLive transfer of urgent calls to your mobile needs the Pro plan |
| Human receptionists as backup | TelynNoThere is no human team behind the AI | TradieCallNoNo human agents sit behind the AI |
| After-hours rules | TelynYesYou set business hours at setup and calls outside them run a separate after-hours script | TradieCallYesIt answers around the clock including nights, weekends |
| Urgent calls escalated | TelynYesThe agent classifies calls by urgency | TradieCallYesIt asks what happened and whether the job can wait |
| Texts your callers | TelynNot stated | TradieCallPartlyOutbound SMS to callers exists as booking confirmations on Pro and above |
| Call summary by text | TelynPartlyOwner SMS notification is listed on every plan from Starter upward | TradieCallYesEvery plan texts and emails a job sheet within about a minute of hangup carrying the caller's name and number, the address, the job |
| Language, privacy and trying it | ||
| Languages | TelynPartlyEnglish and Spanish | TradieCallNot stated |
| HIPAA, with a signed BAA | TelynNoThe terms state outright that the vendor is not HIPAA compliant | TradieCallNot stated |
| Hear it before you buy | TelynYesA public demo number answers live with no signup | TradieCallYesYou can hear it two ways: the vendor builds a personalized demo |
| What it connects to | ||
| Google Calendar | TelynYesGoogle Calendar booking is included from the entry plan | TradieCallNoGoogle Calendar booking is included on Pro and above and carries through to Tradify |
| Outlook | TelynYesOutlook and Gmail appear in the vendor's list of native connections | TradieCallNoGoogle Calendar booking is included on Pro and above and carries through to Tradify |
| Calendly | TelynYesGoogle Calendar booking is included from the entry plan | TradieCallNoGoogle Calendar booking is included on Pro and above and carries through to Tradify |
| Your trade’s software | TelynPartlyTrade-specific scheduling hooks are named inside the industry templates | TradieCallPartlyTrade job-management tools are supported but mostly as paid custom builds |
| Keep your number | TelynYesThe vendor's recommended setup keeps your published number | TradieCallYesYou keep your existing number and dial one carrier forwarding code |
| In short | ||
| What it is | TelynTelyn is an AI receptionist for small businesses that answers inbound calls around the clock, answers configured questions, takes messages, books appointments and sends a transcript and summary afterward. It ships industry templates for seven trades plus a universal template.All answers for Telyn | TradieCallTradieCall is a New Zealand AI phone receptionist that answers a trade business's missed calls in its own name, captures the caller, address, job and urgency, and sends a job sheet. Pro plans also book work into Google Calendar.All answers for TradieCall |
| Checked | TelynOctober 15, 2026 | TradieCallOctober 16, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.