Team-Connect AI Receptionist vs VoiceFleet
The short answer
- Team-Connect AI Receptionist costs least: £79.99 (about $106) a month for 100 calls and £219.99 (about $291) for 500.
- Pick Team-Connect AI Receptionist if you want the lower bill or their own people to take over a call (from the Enterprise plan).
 Team-Connect AI ReceptionistUK trades, clinics and salons that cannot answer the phone mid-jobVisit site |  VoiceFleetlocal service firms in Ireland and the UK that lose booking calls to voicemailVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Team-Connect AI Receptionist£79.99about $106Lowest | VoiceFleet€99about $111 |
| At 500 calls a month | Team-Connect AI Receptionist£219.99about $291Lowest | VoiceFleet€599about $671 |
| Advertised from | Team-Connect AI Receptionist£9.99 (about $13) a monthabout $13 | VoiceFleet€99 (about $111) a monthabout $111 |
| The advertised plan covers | Team-Connect AI ReceptionistThe £19.99 (about $26) plan it advertises covers 12 of 100 calls. Business Pro costs less for all 100. | VoiceFleetThe €99 (about $111) plan covers all 100 calls. |
| Bills | Team-Connect AI Receptionistper minute | VoiceFleetper minute |
| Keeps answering past your allowance | Team-Connect AI ReceptionistYesGoing over the included minutes is charged per extra minute rather than cutting calls off | VoiceFleetNoThere is no overage rate at all: instead of billing extra minutes automatically |
| Free trial or plan | Team-Connect AI ReceptionistNot stated | VoiceFleetPartlyEvery plan starts with a 7-day free trial you can run on real business calls |
| Month to month, cancel online | Team-Connect AI ReceptionistYesEvery plan is sold month to month with no minimum term | VoiceFleetYesBilling is month to month with no lock-in |
| On the call | ||
| Books appointments | Team-Connect AI ReceptionistPartlyThe AI checks live availability | VoiceFleetPartlyIt books into the diary during the call only where the connected provider supports API booking |
| Transfers to a person | Team-Connect AI ReceptionistPartlyCalls can be transferred to a mobile, VoIP extension or landline | VoiceFleetPartlyTransfer to your own staff is an add-on on Starter and included from Growth upward |
| Human receptionists as backup | Team-Connect AI ReceptionistPartlyHuman cover behind the AI is listed only in the £199.99 (about $265) Enterprise plan's feature list as 24/7 human backup | VoiceFleetNoNo human receptionists sit behind the AI |
| After-hours rules | Team-Connect AI ReceptionistYesRouting can differ by time of day with separate after-hours behavior, weekend | VoiceFleetYesIt answers 24/7 on every plan and you configure time zone, holiday hours, bookable slots |
| Urgent calls escalated | Team-Connect AI ReceptionistYesNamed emergency keywords trigger an immediate live transfer to the on-call engineer or clinician, with escalation timers | VoiceFleetYesEmergency flagging is listed on all three plans |
| Texts your callers | Team-Connect AI ReceptionistPartlyCallers get branded SMS confirmations and reminders with reschedule links after a booking | VoiceFleetNot stated |
| Call summary by text | Team-Connect AI ReceptionistYesThe vendor says every booking | VoiceFleetYesAfter each call you get caller details, reason for calling |
| Language, privacy and trying it | ||
| Languages | Team-Connect AI ReceptionistPartly45 languages | VoiceFleetPartly30+ languages |
| HIPAA, with a signed BAA | Team-Connect AI ReceptionistNot stated | VoiceFleetNoNo Business Associate Agreement is offered anywhere |
| Hear it before you buy | Team-Connect AI ReceptionistYesThe product page publishes a number you can ring to hear the AI yourself | VoiceFleetPartlyYou can run a live AI receptionist call in the browser and play two recorded sample calls |
| What it connects to | ||
| Google Calendar | Team-Connect AI ReceptionistYesGoogle Calendar and Microsoft 365/Outlook have full two-way sync | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly |
| Outlook | Team-Connect AI ReceptionistYesGoogle Calendar and Microsoft 365/Outlook have full two-way sync | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly |
| Calendly | Team-Connect AI ReceptionistYesGoogle Calendar and Microsoft 365/Outlook have full two-way sync | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly |
| Your trade’s software | Team-Connect AI ReceptionistNot stated | VoiceFleetYesTrade and practice systems are supported, including Open Dental, Phorest |
| Keep your number | Team-Connect AI ReceptionistYesThe documented default path is to keep your existing landline or mobile number | VoiceFleetYesYou keep your existing business number and forward it to the VoiceFleet number |
| In short | ||
| What it is | Team-Connect AI ReceptionistTeam-Connect is a UK AI receptionist sold on top of its own 01, 02, 03 and 0800 business landline numbers, answering calls in a British voice, booking appointments and capturing inquiries. It is run by Macclesfield-based DadLink Technologies on month-to-month plans.All answers for Team-Connect AI Receptionist | VoiceFleetVoiceFleet is an inbound AI voice receptionist for small businesses that answers forwarded calls, answers approved FAQs, captures booking requests and routes urgent callers. It sells prepaid monthly minute plans with a local business number and booking-system integrations.All answers for VoiceFleet |
| Checked | Team-Connect AI ReceptionistOctober 15, 2026 | VoiceFleetOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.