VoiceFleet

99 EUR a month on Starter for 100 calls of 2.5 minutes (250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is 99 EUR.

599 EUR a month on Pro for 500 calls of 2.5 minutes (1250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is 599 EUR. Starter (99 EUR) includes 500 minutes; these calls need 1250, and past the allowance calls past it are not answered. Growth (299 EUR) includes 1000 minutes; these calls need 1250, and past the allowance calls past it are not answered.

Billing is per included minute: plans sell prepaid monthly minute allowances rather than per-call or per-caller charges, with extra-minute packs on top.

No

There is no overage rate at all: instead of billing extra minutes automatically, inbound AI calls pause at a verified zero balance when hard-stop enforcement is on, until you buy a pack or renew.

Partly

It books into the diary during the call only where the connected provider supports API booking; otherwise it captures the full request for staff to confirm, and Starter is described as basic appointment capture.

Partlyfrom Starter

Transfer to your own staff is an add-on on Starter and included from Growth upward; the vendor does not say whether the handoff is warm with a spoken briefing.

Yes

It answers 24/7 on every plan and you configure time zone, holiday hours, bookable slots and what happens when no one can take a transfer, so out-of-hours behaviour differs from staffed hours.

Yes

Emergency flagging is listed on all three plans and urgent calls can be routed to staff under rules you configure, though the vendor forbids using it as an emergency or on-call system.

No

No human receptionists sit behind the AI: the vendor positions itself as AI-first against human-staffed services, and the only human fallback is transfer to your own team.

Yes

You set the greeting, the questions it asks, the booking rules and the escalation trigger; qualification of new enquiries is described for professional-services call flows.

Partly

It answers from customer-configured FAQs and instructions, and a demo shows answers from live spreadsheet data, but no page describes automatic ingestion of your website.

Yes

After each call you get caller details, reason for calling and urgency as an instant notification by SMS or email, with call summaries listed on every plan.

Yes

Recordings and transcripts are produced for calls, with recordings retained 30 days on every plan and the provider copy deleted after that window.

Yes

Google Calendar and Microsoft 365 (Outlook) book directly, and Calendly plus Cal.com are supported booking systems

Yes

Google Calendar and Microsoft 365 (Outlook) book directly, and Calendly plus Cal.com are supported booking systems

Yes

Google Calendar and Microsoft 365 (Outlook) book directly, and Calendly plus Cal.com are supported booking systems

Partlyfrom Pro

No CRM is named on the integrations page; CRM connections are referenced only in the privacy notice as OAuth integrations you enable, and webhooks are flagged as a Pro-plan notification channel.

Yes

Trade and practice systems are supported, including Open Dental, Phorest, Square Appointments, Halaxy and SimplyBook.me, with Cliniko, Nookal, ezyVet, Pabau, ResDiary, Meitre and Bookio marked beta.

Partly

Every plan starts with a 7-day free trial you can run on real business calls while keeping your number, but there is no standing free plan.

Partly

The vendor contradicts itself: the pricing hero and homepage say no card is needed to create an account, while the plan comparison table ticks 'Credit card required for trial' on all three plans.

Yes

You start a trial and configure the assistant yourself with no technical skills, going live in under an hour; a 30-minute setup call is offered but not required.

No

There is no one-time setup or onboarding charge on any plan, and free setup and onboarding support is ticked across Starter, Growth and Pro.

Yes

Billing is month to month with no lock-in; you cancel in the account at any time and service runs to the end of the paid period.

Partly

The vendor publishes more than 30 languages on all plans with automatic detection of the caller's language, but its demo page claims 58, so the exact list is not established.

Partlyfrom Pro

Voice cloning and custom scripts are included only on Pro; voice personalisation is an add-on on Starter and Growth rather than part of those plans.

Partly

You can run a live AI receptionist call in the browser and play two recorded sample calls (dental, restaurant), but no public demo phone number is published.

Yes

You keep your existing business number and forward it to the VoiceFleet number; the UK page lists carrier forwarding codes for EE, Vodafone and Three.

Partly

Porting your number in is offered alongside the included local number, but nothing on the site says whether you can port a number back out when you leave.

Yes

Sold in Ireland, the UK, the US, Australia, Argentina and Spain with local numbers and EUR, USD or AUD pricing, and a GDPR DPA

Workflow pages and demos ship for dental practices, restaurants, clinics, salons, trades, legal, property and veterinary, each with its own call flow and booking integration.

No

No Business Associate Agreement is offered anywhere; the terms forbid submitting US protected health information unless VoiceFleet confirms an appropriate configuration in writing, and only a GDPR-style DPA is published.

Partlyfrom Pro

Multi-location handling with a number and settings per location is Pro-only and capped at five phone numbers; no per-location price is published.

Yes

Free setup and onboarding support is included on every plan with founder-led configuration help, and the vendor states you go live in under an hour.

Partly

Support is email-only on Starter, priority on Growth and a dedicated manager on Pro; business-hours cover on all plans with 24/7 only on Pro, and no phone line or live chat is published.