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Team-Connect AI Receptionist vs Johnni AI

The short answer

  • Johnni AI costs least at 100 calls a month: A$144 (about $100).
  • Team-Connect AI Receptionist costs least at 500: £219.99 (about $291).
  • Team-Connect AI Receptionist has the lowest advertised price, £9.99 (about $13), but costs £79.99 (about $106) at 100 calls.
  • Pick Team-Connect AI Receptionist if you want the lower bill at 500 calls, their own people to take over a call (from the Enterprise plan) or a summary by text after each call.
  • Pick Johnni AI if you want the lower bill at 100 calls, bookings made during the call or calls put through to you.
Team-Connect AI Receptionist vs Johnni AI, compared
Team-Connect AI ReceptionistUK trades, clinics and salons that cannot answer the phone mid-jobVisit siteJohnni AIAustralian and NZ trades who miss calls on the job and want the booking madeVisit site
Cost
At 100 calls a monthTeam-Connect AI Receptionist£79.99about $106Johnni AIA$144about $100Lowest
At 500 calls a monthTeam-Connect AI Receptionist£219.99about $291LowestJohnni AIA$559about $386
Advertised fromTeam-Connect AI Receptionist£9.99 (about $13) a monthabout $13Johnni AIA$49 (about $34) a monthabout $34
The advertised plan coversTeam-Connect AI ReceptionistThe £19.99 (about $26) plan it advertises covers 12 of 100 calls. Business Pro costs less for all 100.Johnni AIThe A$49 (about $34) plan covers 24 of 100 calls.76 cost extra.
BillsTeam-Connect AI Receptionistper minuteJohnni AIper minute
Keeps answering past your allowanceTeam-Connect AI ReceptionistYesGoing over the included minutes is charged per extra minute rather than cutting calls offJohnni AIYesCalls keep being answered past the allowance and the extra minutes are billed per minute
Free trial or planTeam-Connect AI ReceptionistNot statedJohnni AIPartlyThe 7 day trial comes with 30 free minutes to set up and test the receptionist
Month to month, cancel onlineTeam-Connect AI ReceptionistYesEvery plan is sold month to month with no minimum termJohnni AIYesReceptionist plans are month to month with no lock-in, and you can terminate at any time
On the call
Books appointmentsTeam-Connect AI ReceptionistPartlyThe AI checks live availabilityJohnni AIYesIt checks the live calendar and books into Google Calendar during the call
Transfers to a personTeam-Connect AI ReceptionistPartlyCalls can be transferred to a mobile, VoIP extension or landlineJohnni AIYesWarm transfer is on every plan: it puts the caller through and briefs you first
Human receptionists as backupTeam-Connect AI ReceptionistPartlyHuman cover behind the AI is listed only in the £199.99 (about $265) Enterprise plan's feature list as 24/7 human backupJohnni AINoThere is no vendor-staffed human team behind the AI
After-hours rulesTeam-Connect AI ReceptionistYesRouting can differ by time of day with separate after-hours behavior, weekendJohnni AIYesAnswers 24/7 including nights, weekends and public holidays, and you choose the scope
Urgent calls escalatedTeam-Connect AI ReceptionistYesNamed emergency keywords trigger an immediate live transfer to the on-call engineer or clinician, with escalation timersJohnni AIPartlyEscalation chains that ring an on-call roster until someone accepts are offered in the custom build tier, not in the self-serve plans
Texts your callersTeam-Connect AI ReceptionistPartlyCallers get branded SMS confirmations and reminders with reschedule links after a bookingJohnni AIPartlyTexting the caller works but is a paid add-on at $50 a month on every plan
Call summary by textTeam-Connect AI ReceptionistYesThe vendor says every bookingJohnni AIPartlyEmail summaries plus a recording and transcript are on every plan
Language, privacy and trying it
LanguagesTeam-Connect AI ReceptionistPartly45 languagesJohnni AIPartlyEnglish only
HIPAA, with a signed BAATeam-Connect AI ReceptionistNot statedJohnni AINot stated
Hear it before you buyTeam-Connect AI ReceptionistYesThe product page publishes a number you can ring to hear the AI yourselfJohnni AIYesThere is a live demo number you can ring to hear the same receptionist
What it connects to
Google CalendarTeam-Connect AI ReceptionistYesGoogle Calendar and Microsoft 365/Outlook have full two-way syncJohnni AIYesGoogle Calendar sync and the vendor's own free Scheduler are included on every plan
OutlookTeam-Connect AI ReceptionistYesGoogle Calendar and Microsoft 365/Outlook have full two-way syncJohnni AIPartlyThe site names no Outlook, Microsoft 365 or Calendly booking path
CalendlyTeam-Connect AI ReceptionistYesGoogle Calendar and Microsoft 365/Outlook have full two-way syncJohnni AIPartlyThe site names no Outlook, Microsoft 365 or Calendly booking path
Your trade’s softwareTeam-Connect AI ReceptionistNot statedJohnni AIPartlyTrade job software is supported in principle, naming ServiceM8, simPRO and ServiceTitan
Keep your numberTeam-Connect AI ReceptionistYesThe documented default path is to keep your existing landline or mobile numberJohnni AIYesYou keep your existing business number and forward calls to the Johnni local number
In short
What it isTeam-Connect AI ReceptionistTeam-Connect is a UK AI receptionist sold on top of its own 01, 02, 03 and 0800 business landline numbers, answering calls in a British voice, booking appointments and capturing inquiries. It is run by Macclesfield-based DadLink Technologies on month-to-month plans.All answers for Team-Connect AI ReceptionistJohnni AIJohnni AI is an Australian AI receptionist that answers a small business's phone 24/7 in an Australian or New Zealand voice, qualifies the inquiry and books the job. It also makes follow-up calls and answers website voice and text chats.All answers for Johnni AI
CheckedTeam-Connect AI ReceptionistOctober 15, 2026Johnni AIOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.