Smith.ai AI Receptionist vs RingCentral AI Receptionist
The short answer
- RingCentral AI Receptionist costs least at both 100 and 500 calls a month.
 Smith.ai AI ReceptionistVisit site |  RingCentral AI Receptionistsmall and midsize businesses keeping their phone system but missing callsVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Smith.ai AI Receptionist$212.50 | RingCentral AI Receptionist$124Lowest |
| At 500 calls a month | Smith.ai AI Receptionist$800 via sales | RingCentral AI Receptionist$624Lowest |
| Advertised from | Smith.ai AI ReceptionistFree, then $150 a month | RingCentral AI Receptionist$49 a month |
| The advertised plan covers | Smith.ai AI ReceptionistThe $150 plan covers 75 of 100 calls.25 cost extra. | RingCentral AI ReceptionistThe $39 plan covers 40 of 100 calls. Standalone costs less for all 100. |
| Bills | Smith.ai AI Receptionistper call | RingCentral AI Receptionistper minute |
| Keeps answering past your allowance | Smith.ai AI ReceptionistYesEvery plan publishes a per-call overage: $3.00 on Free, $2.50, $2.30 and $2.17 on Pro 75… | RingCentral AI ReceptionistYesCalls keep being answered past the 100 included minutes |
| Free trial or plan | Smith.ai AI ReceptionistYesA standing Free plan, not a trial: 25 real calls a month with no time limit… | RingCentral AI ReceptionistPartlyBoth plans come with a 14-day free trial you can set up and take real calls on… |
| Month to month, cancel online | Smith.ai AI ReceptionistPartlyMonth to month with no long-term contract, but cancelling needs 30 days' notice… | RingCentral AI ReceptionistNot stated |
| On the call | ||
| Books appointments | Smith.ai AI ReceptionistPartlyBooks live into Calendly, Acuity, Lawmatics, Housecall Pro or ServiceTitan during the call | RingCentral AI ReceptionistPartlyIt schedules and reschedules during the call through connected calendars or by texting a… |
| Transfers to a person | Smith.ai AI ReceptionistYesTransfers to your own numbers on every plan, per caller type or by team member name… | RingCentral AI ReceptionistYesIt transfers callers to users, extensions, queues or outside numbers and passes a call… |
| Human receptionists as backup | Smith.ai AI ReceptionistPartlySmith.ai's own live agents can take over AI calls on any plan… | RingCentral AI ReceptionistNot stated |
| After-hours rules | Smith.ai AI ReceptionistPartlyAnswers 24/7 on every plan, and it knows your opening hours… | RingCentral AI ReceptionistYesIt answers day and night including weekends and holidays… |
| Urgent calls escalated | Smith.ai AI ReceptionistPartlyUrgent call types can trigger an immediate SMS or email to a chosen staff member… | RingCentral AI ReceptionistNot stated |
| Texts your callers | Smith.ai AI ReceptionistPartlySends one-way follow-up texts to callers after the call… | RingCentral AI ReceptionistPartlyAn AI SMS agent answers texts, automates text inquiries and sends follow-ups… |
| Call summary by text | Smith.ai AI ReceptionistPartlyInstant call summaries go by email, Slack or Teams by default | RingCentral AI ReceptionistPartlyCall summaries travel with transfers and full transcripts are in the app… |
| Language, privacy and trying it | ||
| Languages | Smith.ai AI ReceptionistYesEnglish and Spanish | RingCentral AI ReceptionistYes6 languages |
| HIPAA, with a signed BAA | Smith.ai AI ReceptionistNoSmith.ai states plainly that it is not HIPAA compliant and cannot handle protected health… | RingCentral AI ReceptionistPartlyHIPAA compliance is listed as included on both plans with encryption and audit logging… |
| Hear it before you buy | Smith.ai AI ReceptionistPartlyNo public demo number | RingCentral AI ReceptionistYesThere is a public demo number to call plus recorded sample calls per industry on the… |
| What it connects to | ||
| Google Calendar | Smith.ai AI ReceptionistNot stated | RingCentral AI ReceptionistNot stated |
| Outlook | Smith.ai AI ReceptionistNot stated | RingCentral AI ReceptionistNoGoogle, Outlook and Calendly are the named calendar integrations… |
| Calendly | Smith.ai AI ReceptionistYesNative AI booking into Calendly (paid Calendly plan required)… | RingCentral AI ReceptionistNoGoogle, Outlook and Calendly are the named calendar integrations… |
| Your trade’s software | Smith.ai AI ReceptionistYesNative integrations with ServiceTitan and Housecall Pro for home services… | RingCentral AI ReceptionistNot stated |
| Keep your number | Smith.ai AI ReceptionistYesYou keep your existing number and forward it to the dedicated Smith.ai number | RingCentral AI ReceptionistYesIt sits in front of any existing phone system, reached by forwarding calls to it or via… |
| In short | ||
| What it is | Smith.ai AI ReceptionistSmith.ai AI Receptionist is the AI-first phone answering product from Smith.ai, a company that has run human virtual receptionists for more than ten years. It is priced and sold separately from those human receptionist plans, and leans toward law firms and home-services businesses.All answers for Smith.ai AI Receptionist | RingCentral AI ReceptionistRingCentral AI Receptionist is an AI phone answering product that answers calls and texts around the clock, routes them with context, captures leads and books appointments. It works alongside an existing phone system or as part of RingEX.All answers for RingCentral AI Receptionist |
| Checked | Smith.ai AI ReceptionistOctober 14, 2026 | RingCentral AI ReceptionistOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price