Slang AI vs Viva AI
The short answer
- Viva AI costs least at 100 calls a month: $349.
- Slang AI costs least at 500: $399 through sales.
- Pick Slang AI if you want the lower bill at 500 calls.
- Pick Viva AI if you want the lower bill at 100 calls.
 Slang AIfull-service restaurants and hospitality groups taking reservations by phoneVisit site |  Viva AIdental practices and DSOs that book patients straight into Dentrix or Open DentalVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Slang AI$399 through sales | Viva AI$349Lowest |
| At 500 calls a month | Slang AI$399 through salesLowest | Viva AI$1,199 |
| Advertised from | Slang AI$399 a month | Viva AI$349 a month |
| The advertised plan covers | Slang AINot counted | Viva AIThe $349 plan covers all 100 calls. |
| Bills | Slang AIper location | Viva AIin credits |
| Keeps answering past your allowance | Slang AIPartlyNo overage rate is published | Viva AIYesCalls keep being answered past the allowance and extra credits are billed per credit |
| Free trial or plan | Slang AIPartlyThere is no free plan | Viva AIPartlyThere is no standing free plan |
| Month to month, cancel online | Slang AIPartlyTerm length lives in each order form rather than on the site | Viva AINot stated |
| On the call | ||
| Books appointments | Slang AIYesThe AI completes the booking inside the restaurant's own reservation system during the call, and guests can also modify or cancel | Viva AIYesThe AI reads live availability |
| Transfers to a person | Slang AIPartlyCalls it cannot handle are forwarded to a human | Viva AIPartlyTransfer to the right staff member is a listed Platinum feature |
| Human receptionists as backup | Slang AINoThere is no human answering team behind the AI | Viva AINoThere is no human answering team behind the AI |
| After-hours rules | Slang AIYesThe product answers around the clock | Viva AIYesIt answers around the clock and behaves differently after hours, creating tasks |
| Urgent calls escalated | Slang AIPartlyReal-time topic alerts push matters such as complaints or lost items straight to a manager's phone | Viva AIYesThe AI triages dental emergencies with symptom questions |
| Texts your callers | Slang AIPartlyEvery plan can text guests links and confirmations during a call | Viva AIPartlyThe same AI holds two-way text conversations and sends booking links and forms |
| Call summary by text | Slang AIPartlyCall summaries, recordings and transcripts are collected in the dashboard on every plan | Viva AIPartlySummaries land in the platform inbox and |
| Language, privacy and trying it | ||
| Languages | Slang AIPartly97 languages | Viva AIYes100+ languages |
| HIPAA, with a signed BAA | Slang AINot stated | Viva AIYesA Business Associate Agreement is signed for every practice on any plan |
| Hear it before you buy | Slang AIPartlyA public voice library plays recorded samples of each available voice | Viva AIYesA public toll-free demo line is the product itself answering for a demo practice |
| What it connects to | ||
| Google Calendar | Slang AINot stated | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 |
| Outlook | Slang AINot stated | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 |
| Calendly | Slang AINot stated | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 |
| Your trade’s software | Slang AIYesIt connects to the software restaurants actually run on: OpenTable, SevenRooms, Yelp | Viva AIYesThe integrations are dental-specific practice management systems written to directly |
| Keep your number | Slang AIPartlyThe standard arrangement is a new local or toll-free number from the vendor for your website and Google profile | Viva AIYesPatients keep dialing the existing office number |
| In short | ||
| What it is | Slang AISlang AI is a voice AI phone concierge for restaurants that answers guest calls around the clock, books or changes reservations in platforms such as OpenTable and SevenRooms, and routes callers to staff. Its Superhost tier adds interruptible conversation and 97-language support.All answers for Slang AI | Viva AIViva AI is an AI receptionist for dental practices and DSOs that answers calls, texts, webchat and email, and writes appointments into the practice management system. It also runs outbound recall, reactivation and confirmation campaigns across one or many locations.All answers for Viva AI |
| Checked | Slang AIOctober 14, 2026 | Viva AIOctober 16, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price