Slang AI vs Smith.ai AI Receptionist
The short answer
- Smith.ai AI Receptionist costs least at 100 calls a month ($212.50), Slang AI at 500 ($399 via sales).
 Slang AIfull-service restaurants and hospitality groups taking reservations by phoneVisit site |  Smith.ai AI ReceptionistVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Slang AI$399 via sales | Smith.ai AI Receptionist$212.50Lowest |
| At 500 calls a month | Slang AI$399 via salesLowest | Smith.ai AI Receptionist$800 via sales |
| Advertised from | Slang AI$399 a month | Smith.ai AI ReceptionistFree, then $150 a month |
| The advertised plan covers | Slang AINot counted | Smith.ai AI ReceptionistThe $150 plan covers 75 of 100 calls.25 cost extra. |
| Bills | Slang AIper location | Smith.ai AI Receptionistper call |
| Keeps answering past your allowance | Slang AIPartlyNo overage rate is published | Smith.ai AI ReceptionistYesEvery plan publishes a per-call overage: $3.00 on Free, $2.50, $2.30 and $2.17 on Pro 75… |
| Free trial or plan | Slang AIPartlyThere is no free plan | Smith.ai AI ReceptionistYesA standing Free plan, not a trial: 25 real calls a month with no time limit… |
| Month to month, cancel online | Slang AIPartlyTerm length lives in each order form rather than on the site… | Smith.ai AI ReceptionistPartlyMonth to month with no long-term contract, but cancelling needs 30 days' notice… |
| On the call | ||
| Books appointments | Slang AIYesThe AI completes the booking inside the restaurant's own reservation system during the… | Smith.ai AI ReceptionistPartlyBooks live into Calendly, Acuity, Lawmatics, Housecall Pro or ServiceTitan during the call |
| Transfers to a person | Slang AIPartlyCalls it cannot handle are forwarded to a human and VIP callers can be routed straight to… | Smith.ai AI ReceptionistYesTransfers to your own numbers on every plan, per caller type or by team member name… |
| Human receptionists as backup | Slang AINoThere is no human answering team behind the AI: unrecognised questions are forwarded to… | Smith.ai AI ReceptionistPartlySmith.ai's own live agents can take over AI calls on any plan… |
| After-hours rules | Slang AIYesThe product answers around the clock and call scheduling lets an operator set different… | Smith.ai AI ReceptionistPartlyAnswers 24/7 on every plan, and it knows your opening hours… |
| Urgent calls escalated | Slang AIPartlyReal-time topic alerts push matters such as complaints or lost items straight to a… | Smith.ai AI ReceptionistPartlyUrgent call types can trigger an immediate SMS or email to a chosen staff member… |
| Texts your callers | Slang AIPartlyEvery plan can text guests links and confirmations during a call… | Smith.ai AI ReceptionistPartlySends one-way follow-up texts to callers after the call… |
| Call summary by text | Slang AIPartlyCall summaries, recordings and transcripts are collected in the dashboard on every plan | Smith.ai AI ReceptionistPartlyInstant call summaries go by email, Slack or Teams by default |
| Language, privacy and trying it | ||
| Languages | Slang AIPartly97 languages | Smith.ai AI ReceptionistYesEnglish and Spanish |
| HIPAA, with a signed BAA | Slang AINot stated | Smith.ai AI ReceptionistNoSmith.ai states plainly that it is not HIPAA compliant and cannot handle protected health… |
| Hear it before you buy | Slang AIPartlyA public voice library plays recorded samples of each available voice… | Smith.ai AI ReceptionistPartlyNo public demo number |
| What it connects to | ||
| Google Calendar | Slang AINot stated | Smith.ai AI ReceptionistNot stated |
| Outlook | Slang AINot stated | Smith.ai AI ReceptionistNot stated |
| Calendly | Slang AINot stated | Smith.ai AI ReceptionistYesNative AI booking into Calendly (paid Calendly plan required)… |
| Your trade’s software | Slang AIYesIt connects to the software restaurants actually run on: OpenTable, SevenRooms… | Smith.ai AI ReceptionistYesNative integrations with ServiceTitan and Housecall Pro for home services… |
| Keep your number | Slang AIPartlyThe standard arrangement is a new local or toll-free number from the vendor for your… | Smith.ai AI ReceptionistYesYou keep your existing number and forward it to the dedicated Smith.ai number |
| In short | ||
| What it is | Slang AISlang AI is a voice AI phone concierge for restaurants that answers guest calls around the clock, books or changes reservations in platforms such as OpenTable and SevenRooms, and routes callers to staff. Its Superhost tier adds interruptible conversation and 97-language support.All answers for Slang AI | Smith.ai AI ReceptionistSmith.ai AI Receptionist is the AI-first phone answering product from Smith.ai, a company that has run human virtual receptionists for more than ten years. It is priced and sold separately from those human receptionist plans, and leans toward law firms and home-services businesses.All answers for Smith.ai AI Receptionist |
| Checked | Slang AIOctober 14, 2026 | Smith.ai AI ReceptionistOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price