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SimpleIntake vs MedReception AI

The short answer

  • SimpleIntake costs least at 100 calls a month: $297 through sales.
  • MedReception AI costs least at 500: $299.
  • Pick SimpleIntake if you want the lower bill at 100 calls.
  • Pick MedReception AI if you want the lower bill at 500 calls, booking in Google Calendar or booking in Outlook.
SimpleIntake vs MedReception AI, compared
SimpleIntaketherapy group practices losing new client inquiries to voicemail after hoursVisit siteMedReception AIsolo and single-group medical practices that book patients in an EMRVisit site
Cost
At 100 calls a monthSimpleIntake$297 through salesLowestMedReception AI$299
At 500 calls a monthSimpleIntake$327 through salesMedReception AI$299Lowest
Advertised fromSimpleIntake$297 a monthMedReception AI$299 a month
The advertised plan coversSimpleIntakeNot countedMedReception AIThe $299 plan covers all 100 calls.
BillsSimpleIntakeper minuteMedReception AIflat fee
Keeps answering past your allowanceSimpleIntakeYesCalls keep being answered past the included creditMedReception AIYesCalls keep being answered past the allowance
Free trial or planSimpleIntakeNoThere is no free plan or trial anywhere on the siteMedReception AINot stated
Month to month, cancel onlineSimpleIntakeYesBilling is month to month with no long-term commitment and cancellation any timeMedReception AIYesBoth the managed plans and Studio are sold month to month
On the call
Books appointmentsSimpleIntakePartlyThe voice AI or chatbot books the consultation call onto the practice's own built-in booking calendar during the conversationMedReception AIYesThe AI books new and existing patients into the practice's own EMR during the call
Transfers to a personSimpleIntakeNot statedMedReception AIYesCalls can be warm transferred to a live staff line or routed into a named provider's queue following the practice's escalation rules
Human receptionists as backupSimpleIntakeNoWhen the AI cannot answer something it does not reach a person on the callMedReception AINoNo human agents sit behind the AI: out-of-scope calls are captured
After-hours rulesSimpleIntakeYesThe receptionist answers around the clockMedReception AIPartlyAfter-hours, weekend and holiday handling is a separate agent
Urgent calls escalatedSimpleIntakeNot statedMedReception AIYesEmergency wording triggers an immediate instruction to call emergency services
Texts your callersSimpleIntakeYesTwo-way SMS and email run through one shared inboxMedReception AIPartlySMS reminders and post-call confirmations ship today
Call summary by textSimpleIntakePartlyEvery call is transcribed and logged in the pipelineMedReception AIPartlyCall summaries are routed to staff by the channel each practice picks, including SMS
Language, privacy and trying it
LanguagesSimpleIntakeNot statedMedReception AIPartlyEnglish only
HIPAA, with a signed BAASimpleIntakeYesA Business Associate Agreement is signed with every practice on the single planMedReception AIYesA business associate agreement is signed for any deployment touching PHI
Hear it before you buySimpleIntakePartlyA recorded demo video shows the receptionist handling a callMedReception AIPartlyA recorded sample call is published on the home page and live demos are booked
What it connects to
Google CalendarSimpleIntakeNoGoogle Calendar and Outlook are never namedMedReception AIYesGoogle Calendar is a live integration with real-time availability sync and event creation
OutlookSimpleIntakeNoGoogle Calendar and Outlook are never namedMedReception AIYesOutlook Calendar and Calendly have their own listed integration pages
CalendlySimpleIntakeYesBooking runs on SimpleIntake's own calendarMedReception AIYesOutlook Calendar and Calendly have their own listed integration pages
Your trade’s softwareSimpleIntakeNoThe vendor states plainlyMedReception AIYesThe product is built around clinical software
Keep your numberSimpleIntakeYesThe practice keeps its current number and phone systemMedReception AIYesYou keep your published practice number and forward it to a dedicated line
In short
What it isSimpleIntakeSimpleIntake is an AI intake system for therapy practices that answers calls and website chats, qualifies inquiries and books consultations. It bundles a voice receptionist, two-way SMS and email, contact forms and a visual intake pipeline in one HIPAA-compliant tool.All answers for SimpleIntakeMedReception AIMedReception AI is a physician-built AI receptionist for medical practices that answers patient calls, routes them by provider and urgency, books visits in the EMR and summarizes each call. It is sold as managed plans or self-serve Studio.All answers for MedReception AI
CheckedSimpleIntakeOctober 15, 2026MedReception AIOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price