Sameday vs Smith.ai AI Receptionist
The short answer
- Smith.ai AI Receptionist costs least at both 100 and 500 calls a month.
 Samedayhome-service contractors running ServiceTitan or Housecall Pro who miss after-hours callsVisit site |  Smith.ai AI ReceptionistVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Sameday$449 via sales | Smith.ai AI Receptionist$212.50Lowest |
| At 500 calls a month | SamedayPrice on request | Smith.ai AI Receptionist$800 via salesLowest |
| Advertised from | Sameday$449 a month | Smith.ai AI ReceptionistFree, then $150 a month |
| The advertised plan covers | SamedayNot counted | Smith.ai AI ReceptionistThe $150 plan covers 75 of 100 calls.25 cost extra. |
| Bills | Samedayper minute | Smith.ai AI Receptionistper call |
| Keeps answering past your allowance | SamedayNot stated | Smith.ai AI ReceptionistYesEvery plan publishes a per-call overage: $3.00 on Free, $2.50, $2.30 and $2.17 on Pro 75… |
| Free trial or plan | SamedayPartlyThere is a free trial, but it starts after a sales demo and onboarding rather than… | Smith.ai AI ReceptionistYesA standing Free plan, not a trial: 25 real calls a month with no time limit… |
| Month to month, cancel online | SamedayYesThe vendor says there is no contract and no long-term commitment… | Smith.ai AI ReceptionistPartlyMonth to month with no long-term contract, but cancelling needs 30 days' notice… |
| On the call | ||
| Books appointments | SamedayYesThe AI checks availability and books the job on the call into the contractor's real… | Smith.ai AI ReceptionistPartlyBooks live into Calendly, Acuity, Lawmatics, Housecall Pro or ServiceTitan during the call |
| Transfers to a person | SamedayYesCalls hand off to a person on rules you set, and the vendor says the caller reaches that… | Smith.ai AI ReceptionistYesTransfers to your own numbers on every plan, per caller type or by team member name… |
| Human receptionists as backup | SamedayNoCalls the AI cannot handle are escalated to the contractor's own staff on rules you set | Smith.ai AI ReceptionistPartlySmith.ai's own live agents can take over AI calls on any plan… |
| After-hours rules | SamedayYesSeparate behaviour for nights, weekends and overflow is configurable in call paths… | Smith.ai AI ReceptionistPartlyAnswers 24/7 on every plan, and it knows your opening hours… |
| Urgent calls escalated | SamedayYesThe AI triages a late-night caller against emergency rules you define and pages the… | Smith.ai AI ReceptionistPartlyUrgent call types can trigger an immediate SMS or email to a chosen staff member… |
| Texts your callers | SamedayYesTexting is built into the same inbox as calls, the AI can send texts itself… | Smith.ai AI ReceptionistPartlySends one-way follow-up texts to callers after the call… |
| Call summary by text | SamedayNot stated | Smith.ai AI ReceptionistPartlyInstant call summaries go by email, Slack or Teams by default |
| Language, privacy and trying it | ||
| Languages | SamedayPartlyEnglish and Spanish | Smith.ai AI ReceptionistYesEnglish and Spanish |
| HIPAA, with a signed BAA | SamedayNot stated | Smith.ai AI ReceptionistNoSmith.ai states plainly that it is not HIPAA compliant and cannot handle protected health… |
| Hear it before you buy | SamedayNot stated | Smith.ai AI ReceptionistPartlyNo public demo number |
| What it connects to | ||
| Google Calendar | SamedayNot stated | Smith.ai AI ReceptionistNot stated |
| Outlook | SamedayNot stated | Smith.ai AI ReceptionistNot stated |
| Calendly | SamedayNot stated | Smith.ai AI ReceptionistYesNative AI booking into Calendly (paid Calendly plan required)… |
| Your trade’s software | SamedayYesTrade software is the core of the product: ServiceTitan as a certified app… | Smith.ai AI ReceptionistYesNative integrations with ServiceTitan and Housecall Pro for home services… |
| Keep your number | SamedayYesYou can keep your existing number and forward or SIP-transfer calls to a Sameday number… | Smith.ai AI ReceptionistYesYou keep your existing number and forward it to the dedicated Smith.ai number |
| In short | ||
| What it is | SamedaySameday is an AI phone answering platform for home-service contractors that answers calls around the clock, qualifies callers and books jobs into field-service software. It bundles its own phone system, texting, outbound campaigns and call scoring.All answers for Sameday | Smith.ai AI ReceptionistSmith.ai AI Receptionist is the AI-first phone answering product from Smith.ai, a company that has run human virtual receptionists for more than ten years. It is priced and sold separately from those human receptionist plans, and leans toward law firms and home-services businesses.All answers for Smith.ai AI Receptionist |
| Checked | SamedayOctober 14, 2026 | Smith.ai AI ReceptionistOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price