Sameday

Partlyfrom Launch

$449 a month on Launch for 100 calls of 2.5 minutes (250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is $449. Launch is bought through sales.

A flat monthly fee sized by an included pool of AI minutes: Launch bundles 500 minutes, Scale 1,000, and the plan price rises as you pick a higher monthly minute estimate on the slider.

Yes

The AI checks availability and books the job on the call into the contractor's real schedule and field-service system, rather than sending the caller a link to book later.

Yes

Calls hand off to a person on rules you set, and the vendor says the caller reaches that person with the gathered summary, so the human is briefed rather than cold.

Yes

Separate behaviour for nights, weekends and overflow is configurable in call paths, and the AI is described as answering around the clock including holidays.

Yes

The AI triages a late-night caller against emergency rules you define and pages the on-call technician with the address and a summary for real emergencies.

No

Calls the AI cannot handle are escalated to the contractor's own staff on rules you set; no vendor-staffed human receptionists or overflow agents are offered anywhere on the site.

Yes

You supply your greeting, service area and questions, and the vendor says special instructions can be entered so the AI follows your own processes; it also classifies and qualifies leads on the call.

Yes

The agent is configured with your hours, pricing and calendar, and the vendor says it can quote prices over the phone where your business normally quotes by phone.

Yes

Texting is built into the same inbox as calls, the AI can send texts itself, and outbound call-plus-text campaigns ship pre-built, so a two-way text conversation follows the call.

Yes

Every call is recorded and transcribed, playable with a transcript view in the conversation thread, and the records are exportable and owned by the business.

Yes

Callers and call data land in the field-service system, and the vendor names HubSpot and Zapier plus anything with an API as further destinations for that data.

Yes

Trade software is the core of the product: ServiceTitan as a certified app, plus Housecall Pro, Jobber, FieldRoutes, Service Fusion, Acculynx, JobNimbus and Maid Central in the integrations list.

Partly

There is a free trial, but it starts after a sales demo and onboarding rather than self-serve, and the vendor never states its length or any usage limit.

No

Every plan button leads to a demo booking: signing up runs through a sales call with an account representative, and no page offers online checkout or self-signup.

Yes

The vendor says there is no contract and no long-term commitment, billed as a flat monthly rate; how a customer actually cancels, and whether that needs a call, is not documented.

Partlyfrom Enterprise

English and Spanish are documented on every plan with mid-greeting language detection, while broader multilingual voices appear only in the Enterprise feature list.

Partlyfrom Scale

Voice cloning is listed as a Scale feature, not on the entry Launch plan, where customisation is limited to the broader 'Customize your AI' line.

Yes

You can keep your existing number and forward or SIP-transfer calls to a Sameday number, including from ServiceTitan Phones Pro and most other providers.

Dedicated trade pages and playbooks ship for HVAC, plumbing, roofing, electrical, pest control, solar, landscaping, locksmith, garage door and cleaning, with trade-specific intake and scripts.

Partlyfrom Launch

Launch includes three locations and Scale makes locations unlimited, with per-location reporting; the price of a fourth location on Launch is not published.

Yes

Onboarding is run by the vendor after the demo and they claim most customers are taking calls within about thirty minutes, with hands-on training named on Enterprise.

Partly

The only published channel for existing customers is an email address, with a separate ServiceTitan support mailbox; no phone line, live chat or stated hours are published, and hands-on support is an Enterprise line item.