Rosie vs Wakeman
The short answer
- Rosie costs least: $149 a month for 100 calls and $299 for 500.
- Pick Rosie if you want the lower bill, booking in Google Calendar (from the Scale plan) or booking in Calendly (from the Scale plan).
 RosieUS small businesses that want an agent trained on their website and Google profileVisit site |  Wakemanplumbing, HVAC and electrical shops with 2-15 trucks that miss after-hours callsVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Rosie$149Lowest | Wakeman$149 |
| At 500 calls a month | Rosie$299Lowest | Wakeman$641.50 |
| Advertised from | Rosie$49 a month | Wakeman$149 a month |
| The advertised plan covers | RosieThe $49 plan it advertises stops at 83 calls, then moves you up a plan. | WakemanThe $149 plan covers all 100 calls. |
| Bills | Rosieper minute | Wakemanper minute |
| Keeps answering past your allowance | RosieYesNo per-minute overage rate | WakemanYesPast the included minutes you pay a published per-minute rate by plan |
| Free trial or plan | RosiePartlyA 7-day free trial of all features on every plan lets you forward your real line before the first charge | WakemanPartlyYou can forward your real business line to it |
| Month to month, cancel online | RosieYesMonth-to-month (renews every 30 days, annual prepay optional) with no cancellation fee | WakemanYesMonth to month with no minimum term |
| On the call | ||
| Books appointments | RosiePartlyBooking straight into your calendar during the call starts on Scale | WakemanPartlyIt can book on the call and write the job into Jobber, but booking ships switched off |
| Transfers to a person | RosiePartlyCold and warm transfers (Rosie briefs the person before connecting) start on Scale | WakemanPartlyA caller who asks for a person a second time |
| Human receptionists as backup | RosieNot stated | WakemanNoNo people at Wakeman take over a call |
| After-hours rules | RosieYesAnswers 24/7 on every plan | WakemanYesYou set weekly business hours per day |
| Urgent calls escalated | RosiePartlyEmergencies reach a person only through transfer scenarios you describe | WakemanYesSix named hazards trigger scripted safety steps |
| Texts your callers | RosiePartlyProfessional only texts callers an appointment link | WakemanPartlyIt texts a caller the booking details or a follow-up after a dropped call |
| Call summary by text | RosieYesEvery plan sends an email and/or text notification after each call with a brief overview | WakemanYesThe job reaches you by text right after the call, with a dashboard Today screen as well |
| Language, privacy and trying it | ||
| Languages | RosieYesEnglish and Spanish | WakemanNo20+ languages |
| HIPAA, with a signed BAA | RosiePartlyThe terms refer to a HIPAA Business Associate Agreement signed separately with Rosie | WakemanNot stated |
| Hear it before you buy | RosieYesThe homepage plays four recorded sample calls, for example a move-out cleaning request | WakemanYesThere is a public demo number you can call and role-play a customer on |
| What it connects to | ||
| Google Calendar | RosiePartlyBooks directly into Google Calendar, Calendly, Acuity | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman |
| Outlook | RosieNoOnly one calendar can be connected, and Outlook is not listed | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman |
| Calendly | RosiePartlyBooks directly into Google Calendar, Calendly, Acuity | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman |
| Your trade’s software | RosiePartlyLogs calls into field-service tools Jobber, Housecall Pro, ServiceM8, JobTread, JobNimbus | WakemanPartlyJobber is supported on every plan once booking is on |
| Keep your number | RosieYesYou keep your existing number and forward calls | WakemanYesYou keep your existing number and switch on conditional forwarding with a short dial code |
| In short | ||
| What it is | RosieRosie is an AI receptionist for US small businesses: you forward your existing line to a Rosie number, and an agent trained on your website and Google profile answers it. It is sold self-serve, billed by the minute, with a mobile app and website chat.All answers for Rosie | WakemanWakeman is an AI phone receptionist for US home-services contractors that answers the calls a team misses, triages emergencies and writes the job down. It books into Jobber once the owner switches booking on.All answers for Wakeman |
| Checked | RosieOctober 15, 2026 | WakemanOctober 16, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price