Rosie vs My AI Front Desk
AI answering services side by side: what a month of calls costs, what each does on the call, and where each falls short.
The short answer
- My AI Front Desk costs least at 100 calls a month ($109), Rosie at 500 ($299).
- Rosie has the lowest advertised price ($49), but costs $149 at 100 calls.
| RRosieVisit site | MMy AI Front DeskVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Rosie$149 | My AI Front Desk$109Lowest |
| At 500 calls a month | Rosie$299Lowest | My AI Front Desk$359 |
| Advertised from | Rosie$49 a month | My AI Front Desk$99 a month |
| The advertised plan covers | RosieThe $49 plan stops at 83 calls, then moves you up a plan. | My AI Front DeskThe $99 plan covers 96 of 100 calls.4 cost extra. |
| Bills | Rosieper minute | My AI Front Deskper minute |
| Keeps answering past your allowance | RosieYesNo per-minute overage rate: going past the allowance automatically moves you up to the… | My AI Front DeskYesCalls keep being answered past the allowance |
| Free trial or plan | RosiePartlyA 7-day free trial of all features on every plan lets you forward your real line before… | My AI Front DeskPartlyBusiness-in-a-Box comes with a 7-day free trial, so you can try it before paying |
| Month to month, cancel online | RosieYesMonth-to-month (renews every 30 days, annual prepay optional) with no cancellation fee | My AI Front DeskYesBilling is month to month with no contract, and you cancel from the dashboard without a… |
| On the call | ||
| Books appointments | RosiePartlyBooking straight into your calendar during the call starts on Scale | My AI Front DeskYesIt books into your calendar during the call |
| Transfers to a person | RosiePartlyCold and warm transfers (Rosie briefs the person before connecting) start on Scale | My AI Front DeskYesWarm transfer is supported |
| Human receptionists as backup | RosieNot stated | My AI Front DeskNoThere are no vendor-staffed human receptionists |
| After-hours rules | RosieYesAnswers 24/7 on every plan | My AI Front DeskYesIt answers 24/7 |
| Urgent calls escalated | RosiePartlyEmergencies reach a person only through transfer scenarios you describe (e.g | My AI Front DeskYesUrgent calls are escalated through transfer scenarios you describe, for example sending… |
| Texts your callers | RosiePartlyProfessional only texts callers an appointment link | My AI Front DeskYesIt can text callers during and after a call (links, menus, confirmations), send a… |
| Call summary by text | RosieYesEvery plan sends an email and/or text notification after each call with a brief overview… | My AI Front DeskYesCall notifications can go by SMS or email and can include the AI call summary and… |
| Language, privacy and trying it | ||
| Languages | RosieYesEnglish and Spanish | My AI Front DeskPartly20+ languages |
| HIPAA, with a signed BAA | RosiePartlyThe terms refer to a HIPAA Business Associate Agreement signed separately with Rosie, but… | My AI Front DeskYesThe HIPAA landing page says a Business Associate Agreement comes with every plan and is… |
| Hear it before you buy | RosieYesThe homepage plays four recorded sample calls, for example a move-out cleaning request… | My AI Front DeskYesThere is a public demo phone line to call before buying, and the product pages carry a… |
| What it connects to | ||
| Google Calendar | RosiePartlyBooks directly into Google Calendar, Calendly, Acuity and Appointlet from the Scale plan… | My AI Front DeskYesGoogle Calendar has a native two-way sync with a setup guide |
| Outlook | RosieNoonly one calendar can be connected, and Outlook is not listed | My AI Front DeskYesOutlook / Microsoft 365 calendar sync is listed on the integrations page |
| Calendly | RosiePartlyBooks directly into Google Calendar, Calendly, Acuity and Appointlet from the Scale plan… | My AI Front DeskYesCalendly is named in the booking FAQ and in the help centre's scheduling category, but… |
| Your trade’s software | RosiePartlyLogs calls into field-service tools Jobber, Housecall Pro, ServiceM8, JobTread,… | My AI Front DeskYesThere are documented connectors for Housecall Pro (booking and managing appointments… |
| Keep your number | RosieYesYou keep your existing number and forward calls (all, busy, no-answer or after-hours) to… | My AI Front DeskYesYou can keep your existing number and forward calls to your Frontdesk number, either all… |
| Our verdict | ||
| In short | RosieRosie is an AI receptionist for US small businesses: you forward your existing line to a Rosie number, and an agent trained on your website and Google profile answers it. It is sold self-serve, billed by the minute, with a mobile app and website chat.All answers for Rosie | My AI Front DeskMy AI Front Desk (branded Frontdesk) is an AI receptionist that answers a business's phone calls and also handles web chat, two-way SMS, email and a built-in CRM. Small businesses buy it self-serve; agencies can resell it under their own brand.All answers for My AI Front Desk |
| Checked | RosieOctober 14, 2026 | My AI Front DeskOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price