Relay by Leva Build vs Wakeman
The short answer
- Relay by Leva Build costs least: A$199 (about $138) a month for 100 calls and A$199 (about $138) for 500.
- Pick Relay by Leva Build if you want the lower bill or booking in Google Calendar.
 Relay by Leva BuildAustralian tradies on ServiceM8 who miss calls while they are on the toolsVisit site |  Wakemanplumbing, HVAC and electrical shops with 2-15 trucks that miss after-hours callsVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Relay by Leva BuildA$199about $138Lowest | Wakeman$149 |
| At 500 calls a month | Relay by Leva BuildA$199about $138Lowest | Wakeman$641.50 |
| Advertised from | Relay by Leva BuildA$199 (about $138) a monthabout $138 | Wakeman$149 a month |
| The advertised plan covers | Relay by Leva BuildThe A$199 (about $138) plan covers all 100 calls. | WakemanThe $149 plan covers all 100 calls. |
| Bills | Relay by Leva Buildflat fee | Wakemanper minute |
| Keeps answering past your allowance | Relay by Leva BuildNoThere is no allowance to exceed: the vendor sells unlimited calls at a flat rate | WakemanYesPast the included minutes you pay a published per-minute rate by plan |
| Free trial or plan | Relay by Leva BuildPartlyA seven-day free trial puts it on the real line with no card | WakemanPartlyYou can forward your real business line to it |
| Month to month, cancel online | Relay by Leva BuildYesIt is sold month to month with cancellation at any time and no lock-in | WakemanYesMonth to month with no minimum term |
| On the call | ||
| Books appointments | Relay by Leva BuildPartlyIt checks live ServiceM8 availability and captures the booking during the call | WakemanPartlyIt can book on the call and write the job into Jobber, but booking ships switched off |
| Transfers to a person | Relay by Leva BuildNot stated | WakemanPartlyA caller who asks for a person a second time |
| Human receptionists as backup | Relay by Leva BuildNot stated | WakemanNoNo people at Wakeman take over a call |
| After-hours rules | Relay by Leva BuildYesIt answers around the clock at the same rate | WakemanYesYou set weekly business hours per day |
| Urgent calls escalated | Relay by Leva BuildPartlyEmergencies are detected from keywords and flagged as urgent inside the SMS summary | WakemanYesSix named hazards trigger scripted safety steps |
| Texts your callers | Relay by Leva BuildNot stated | WakemanPartlyIt texts a caller the booking details or a follow-up after a dropped call |
| Call summary by text | Relay by Leva BuildYesAn SMS lands within seconds of the call ending carrying the caller's name, job detail | WakemanYesThe job reaches you by text right after the call, with a dashboard Today screen as well |
| Language, privacy and trying it | ||
| Languages | Relay by Leva BuildNot stated | WakemanNo20+ languages |
| HIPAA, with a signed BAA | Relay by Leva BuildNot stated | WakemanNot stated |
| Hear it before you buy | Relay by Leva BuildYesThe home page offers a recorded sample of a real call | WakemanYesThere is a public demo number you can call and role-play a customer on |
| What it connects to | ||
| Google Calendar | Relay by Leva BuildYesServiceM8 scheduling is the headline integration | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman |
| Outlook | Relay by Leva BuildNoOutlook, Microsoft 365 and Calendly are not mentioned anywhere on the site | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman |
| Calendly | Relay by Leva BuildNoOutlook, Microsoft 365 and Calendly are not mentioned anywhere on the site | WakemanNoNo calendar product is connected: times come from availability you set inside Wakeman |
| Your trade’s software | Relay by Leva BuildPartlyServiceM8, the Australian trades job-management tool, is connected by OAuth | WakemanPartlyJobber is supported on every plan once booking is on |
| Keep your number | Relay by Leva BuildYesYou keep the existing business number and divert it to Relay | WakemanYesYou keep your existing number and switch on conditional forwarding with a short dial code |
| In short | ||
| What it is | Relay by Leva BuildRelay is Leva Build's AI phone receptionist for Australian trades businesses, answering calls around the clock in an Australian voice. It checks live ServiceM8 availability, captures booking details for the owner to confirm, and texts a summary after every call.All answers for Relay by Leva Build | WakemanWakeman is an AI phone receptionist for US home-services contractors that answers the calls a team misses, triages emergencies and writes the job down. It books into Jobber once the owner switches booking on.All answers for Wakeman |
| Checked | Relay by Leva BuildOctober 15, 2026 | WakemanOctober 16, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.