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Relay by Leva Build vs RingCentral AI Receptionist

The short answer

  • RingCentral AI Receptionist costs least at 100 calls a month: $124.
  • Relay by Leva Build costs least at 500: A$199 (about $138).
  • Pick Relay by Leva Build if you want the lower bill at 500 calls.
  • Pick RingCentral AI Receptionist if you want the lower bill at 100 calls.
Relay by Leva Build vs RingCentral AI Receptionist, compared
Relay by Leva BuildAustralian tradies on ServiceM8 who miss calls while they are on the toolsVisit siteRingCentral AI Receptionistsmall and midsize businesses keeping their phone system but missing callsVisit site
Cost
At 100 calls a monthRelay by Leva BuildA$199about $138RingCentral AI Receptionist$124Lowest
At 500 calls a monthRelay by Leva BuildA$199about $138LowestRingCentral AI Receptionist$624
Advertised fromRelay by Leva BuildA$199 (about $138) a monthabout $138RingCentral AI Receptionist$49 a month
The advertised plan coversRelay by Leva BuildThe A$199 (about $138) plan covers all 100 calls.RingCentral AI ReceptionistThe $39 plan it advertises covers 40 of 100 calls. Standalone costs less for all 100.
BillsRelay by Leva Buildflat feeRingCentral AI Receptionistper minute
Keeps answering past your allowanceRelay by Leva BuildNoThere is no allowance to exceed: the vendor sells unlimited calls at a flat rateRingCentral AI ReceptionistYesCalls keep being answered past the 100 included minutes
Free trial or planRelay by Leva BuildPartlyA seven-day free trial puts it on the real line with no cardRingCentral AI ReceptionistPartlyBoth plans come with a 14-day free trial you can set up and take real calls on
Month to month, cancel onlineRelay by Leva BuildYesIt is sold month to month with cancellation at any time and no lock-inRingCentral AI ReceptionistNot stated
On the call
Books appointmentsRelay by Leva BuildPartlyIt checks live ServiceM8 availability and captures the booking during the callRingCentral AI ReceptionistPartlyIt schedules and reschedules during the call through connected calendars or by texting a booking link
Transfers to a personRelay by Leva BuildNot statedRingCentral AI ReceptionistYesIt transfers callers to users, extensions, queues or outside numbers
Human receptionists as backupRelay by Leva BuildNot statedRingCentral AI ReceptionistNot stated
After-hours rulesRelay by Leva BuildYesIt answers around the clock at the same rateRingCentral AI ReceptionistYesIt answers day and night including weekends and holidays
Urgent calls escalatedRelay by Leva BuildPartlyEmergencies are detected from keywords and flagged as urgent inside the SMS summaryRingCentral AI ReceptionistNot stated
Texts your callersRelay by Leva BuildNot statedRingCentral AI ReceptionistPartlyAn AI SMS agent answers texts, automates text inquiries and sends follow-ups
Call summary by textRelay by Leva BuildYesAn SMS lands within seconds of the call ending carrying the caller's name, job detailRingCentral AI ReceptionistPartlyCall summaries travel with transfers and full transcripts are in the app
Language, privacy and trying it
LanguagesRelay by Leva BuildNot statedRingCentral AI ReceptionistYes6 languages
HIPAA, with a signed BAARelay by Leva BuildNot statedRingCentral AI ReceptionistPartlyHIPAA compliance is listed as included on both plans with encryption and audit logging
Hear it before you buyRelay by Leva BuildYesThe home page offers a recorded sample of a real callRingCentral AI ReceptionistYesThere is a public demo number to call
What it connects to
Google CalendarRelay by Leva BuildYesServiceM8 scheduling is the headline integrationRingCentral AI ReceptionistNot stated
OutlookRelay by Leva BuildNoOutlook, Microsoft 365 and Calendly are not mentioned anywhere on the siteRingCentral AI ReceptionistNoGoogle, Outlook and Calendly are the named calendar integrations
CalendlyRelay by Leva BuildNoOutlook, Microsoft 365 and Calendly are not mentioned anywhere on the siteRingCentral AI ReceptionistNoGoogle, Outlook and Calendly are the named calendar integrations
Your trade’s softwareRelay by Leva BuildPartlyServiceM8, the Australian trades job-management tool, is connected by OAuthRingCentral AI ReceptionistNot stated
Keep your numberRelay by Leva BuildYesYou keep the existing business number and divert it to RelayRingCentral AI ReceptionistYesIt sits in front of any existing phone system
In short
What it isRelay by Leva BuildRelay is Leva Build's AI phone receptionist for Australian trades businesses, answering calls around the clock in an Australian voice. It checks live ServiceM8 availability, captures booking details for the owner to confirm, and texts a summary after every call.All answers for Relay by Leva BuildRingCentral AI ReceptionistRingCentral AI Receptionist is an AI phone answering product that answers calls and texts around the clock, routes them with context, captures leads and books appointments. It works alongside an existing phone system or as part of RingEX.All answers for RingCentral AI Receptionist
CheckedRelay by Leva BuildOctober 15, 2026RingCentral AI ReceptionistOctober 14, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.