Relay by Leva Build vs Nova by Nelvox
The short answer
- Relay by Leva Build costs least: A$199 (about $138) a month for 100 calls and A$199 (about $138) for 500.
- Pick Relay by Leva Build if you want the lower bill.
 Relay by Leva BuildAustralian tradies on ServiceM8 who miss calls while they are on the toolsVisit site |  Nova by Nelvoxbilingual Canadian small businesses that miss calls during rush or after hoursVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Relay by Leva BuildA$199about $138Lowest | Nova by NelvoxCA$199about $140 |
| At 500 calls a month | Relay by Leva BuildA$199about $138Lowest | Nova by NelvoxCA$369about $260 |
| Advertised from | Relay by Leva BuildA$199 (about $138) a monthabout $138 | Nova by NelvoxCA$199 (about $140) a monthabout $140 |
| The advertised plan covers | Relay by Leva BuildThe A$199 (about $138) plan covers all 100 calls. | Nova by NelvoxThe CA$199 (about $140) plan covers all 100 calls. |
| Bills | Relay by Leva Buildflat fee | Nova by Nelvoxper minute |
| Keeps answering past your allowance | Relay by Leva BuildNoThere is no allowance to exceed: the vendor sells unlimited calls at a flat rate | Nova by NelvoxYesCalls keep being answered past the allowance |
| Free trial or plan | Relay by Leva BuildPartlyA seven-day free trial puts it on the real line with no card | Nova by NelvoxNoThere is no free plan or trial on your own line |
| Month to month, cancel online | Relay by Leva BuildYesIt is sold month to month with cancellation at any time and no lock-in | Nova by NelvoxYesAll three plans are month to month with no minimum term, cancellable whenever you want |
| On the call | ||
| Books appointments | Relay by Leva BuildPartlyIt checks live ServiceM8 availability and captures the booking during the call | Nova by NelvoxYesNova books during the call per the business's own rules |
| Transfers to a person | Relay by Leva BuildNot stated | Nova by NelvoxYesNova transfers callers to the designated person and briefs them |
| Human receptionists as backup | Relay by Leva BuildNot stated | Nova by NelvoxNoThe humans behind a failed call are your own team, not Nelvox agents |
| After-hours rules | Relay by Leva BuildYesIt answers around the clock at the same rate | Nova by NelvoxYesNova answers 24/7/365 and the forwarding rule itself can differ by time |
| Urgent calls escalated | Relay by Leva BuildPartlyEmergencies are detected from keywords and flagged as urgent inside the SMS summary | Nova by NelvoxYesNova listens for emergency keywords |
| Texts your callers | Relay by Leva BuildNot stated | Nova by NelvoxPartlyNova texts the caller automatically to confirm an order or booking |
| Call summary by text | Relay by Leva BuildYesAn SMS lands within seconds of the call ending carrying the caller's name, job detail | Nova by NelvoxYesThe business owner gets the call's details by SMS (or email) |
| Language, privacy and trying it | ||
| Languages | Relay by Leva BuildNot stated | Nova by NelvoxPartlyEnglish and French |
| HIPAA, with a signed BAA | Relay by Leva BuildNot stated | Nova by NelvoxNot stated |
| Hear it before you buy | Relay by Leva BuildYesThe home page offers a recorded sample of a real call | Nova by NelvoxYesTwo live demo numbers are published: a general Nova line and a restaurant demo |
| What it connects to | ||
| Google Calendar | Relay by Leva BuildYesServiceM8 scheduling is the headline integration | Nova by NelvoxNot stated |
| Outlook | Relay by Leva BuildNoOutlook, Microsoft 365 and Calendly are not mentioned anywhere on the site | Nova by NelvoxNot stated |
| Calendly | Relay by Leva BuildNoOutlook, Microsoft 365 and Calendly are not mentioned anywhere on the site | Nova by NelvoxNot stated |
| Your trade’s software | Relay by Leva BuildPartlyServiceM8, the Australian trades job-management tool, is connected by OAuth | Nova by NelvoxPartlyNelvox says scheduling and EMR compatibility varies by system |
| Keep your number | Relay by Leva BuildYesYou keep the existing business number and divert it to Relay | Nova by NelvoxYesYou keep your existing number and forward it to the dedicated Nova number |
| In short | ||
| What it is | Relay by Leva BuildRelay is Leva Build's AI phone receptionist for Australian trades businesses, answering calls around the clock in an Australian voice. It checks live ServiceM8 availability, captures booking details for the owner to confirm, and texts a summary after every call.All answers for Relay by Leva Build | Nova by NelvoxNova is Nelvox's AI phone receptionist for Canadian small businesses, answering calls in French or English around the clock. Nelvox configures it for each business, takes orders, bookings and messages, and transfers calls that need a person.All answers for Nova by Nelvox |
| Checked | Relay by Leva BuildOctober 15, 2026 | Nova by NelvoxOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.