Relay by Leva Build vs Maple
The short answer
- Relay by Leva Build costs least: A$199 (about $138) a month for 100 calls and A$199 (about $138) for 500.
- Pick Relay by Leva Build if you want the lower bill or booking in Google Calendar.
 Relay by Leva BuildAustralian tradies on ServiceM8 who miss calls while they are on the toolsVisit site |  Mapleindependent restaurants and multi-unit groups that lose phone orders during a rushVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Relay by Leva BuildA$199about $138Lowest | Maple$150 |
| At 500 calls a month | Relay by Leva BuildA$199about $138Lowest | Maple$150 |
| Advertised from | Relay by Leva BuildA$199 (about $138) a monthabout $138 | Maple$150 a month |
| The advertised plan covers | Relay by Leva BuildThe A$199 (about $138) plan covers all 100 calls. | MapleThe $150 plan covers all 100 calls. |
| Bills | Relay by Leva Buildflat fee | Mapleflat fee |
| Keeps answering past your allowance | Relay by Leva BuildNoThere is no allowance to exceed: the vendor sells unlimited calls at a flat rate | MapleNoThere is no allowance to exceed and no overage rate published: Maple states minutes |
| Free trial or plan | Relay by Leva BuildPartlyA seven-day free trial puts it on the real line with no card | MapleNoThere is no free plan and no free trial on a real line: onboarding requires a card |
| Month to month, cancel online | Relay by Leva BuildYesIt is sold month to month with cancellation at any time and no lock-in | MaplePartlyMarketing promises month-to-month with no contracts |
| On the call | ||
| Books appointments | Relay by Leva BuildPartlyIt checks live ServiceM8 availability and captures the booking during the call | MaplePartlyReservations are booked, changed and canceled during the call |
| Transfers to a person | Relay by Leva BuildNot stated | MapleYesAutomated transfer is included on the entry plan with a configurable handoff number |
| Human receptionists as backup | Relay by Leva BuildNot stated | MapleNoThe documented fallback chain ends with the restaurant's own staff |
| After-hours rules | Relay by Leva BuildYesIt answers around the clock at the same rate | MapleYesMaple answers 24/7 and the vendor states it can give different responses when the restaurant is closed |
| Urgent calls escalated | Relay by Leva BuildPartlyEmergencies are detected from keywords and flagged as urgent inside the SMS summary | MapleNot stated |
| Texts your callers | Relay by Leva BuildNot stated | MaplePartlyThe agent can text order links, booking links, payment links and custom messages |
| Call summary by text | Relay by Leva BuildYesAn SMS lands within seconds of the call ending carrying the caller's name, job detail | MaplePartlyEvery call gets a written AI summary, but in the dashboard rather than by SMS |
| Language, privacy and trying it | ||
| Languages | Relay by Leva BuildNot stated | MaplePartly5 languages |
| HIPAA, with a signed BAA | Relay by Leva BuildNot stated | MapleNot stated |
| Hear it before you buy | Relay by Leva BuildYesThe home page offers a recorded sample of a real call | MaplePartlySeven recorded sample calls across cuisines |
| What it connects to | ||
| Google Calendar | Relay by Leva BuildYesServiceM8 scheduling is the headline integration | MapleNoBookings land in OpenTable, not in a personal calendar |
| Outlook | Relay by Leva BuildNoOutlook, Microsoft 365 and Calendly are not mentioned anywhere on the site | MapleNoBookings land in OpenTable, not in a personal calendar |
| Calendly | Relay by Leva BuildNoOutlook, Microsoft 365 and Calendly are not mentioned anywhere on the site | MapleNoBookings land in OpenTable, not in a personal calendar |
| Your trade’s software | Relay by Leva BuildPartlyServiceM8, the Australian trades job-management tool, is connected by OAuth | MapleYesThe connections are restaurant-specific: Toast, Square, Clover, Shift4 Dine, Lightspeed |
| Keep your number | Relay by Leva BuildYesYou keep the existing business number and divert it to Relay | MapleYesThe recommended setup keeps your existing line |
| In short | ||
| What it is | Relay by Leva BuildRelay is Leva Build's AI phone receptionist for Australian trades businesses, answering calls around the clock in an Australian voice. It checks live ServiceM8 availability, captures booking details for the owner to confirm, and texts a summary after every call.All answers for Relay by Leva Build | MapleMaple is an AI phone agent for restaurants that answers calls around the clock, handles hours and FAQ questions, and transfers callers to staff. Its Pro tier also takes phone orders into the POS and books OpenTable reservations.All answers for Maple |
| Checked | Relay by Leva BuildOctober 15, 2026 | MapleOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.