Sona by Quo vs SkipCalls
The short answer
- SkipCalls costs least at both 100 and 500 calls a month.
- Only Sona by Quo holds a two-way text conversation with callers on every plan.
 Sona by Quosmall US and Canadian teams already wanting one phone system to answer missed callsVisit site |  SkipCallssolo trades and service businesses that miss calls while on the jobVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Sona by Quo$82 | SkipCalls$19.99Lowest |
| At 500 calls a month | Sona by Quo$232 | SkipCalls$176.50Lowest |
| Advertised from | Sona by QuoFree, then $25 a month | SkipCalls$19.99 a month |
| The advertised plan covers | Sona by QuoThe $25 plan covers 40 of 100 calls. Tier 3 costs less for all 100. | SkipCallsThe $19.99 plan covers all 100 calls. |
| Bills | Sona by Quoper call | SkipCallsper call |
| Keeps answering past your allowance | Sona by QuoYesThe vendor documents both behaviours and which is the default: with overages off Sona… | SkipCallsPartlyNothing is cut off or auto-charged past the call allowance on Starter and PRO |
| Free trial or plan | Sona by QuoPartlyThere are two free ways in but each is bounded: a 7-day trial of everything including… | SkipCallsPartlyA seven-day free trial lets you run it on your real line before paying… |
| Month to month, cancel online | Sona by QuoYesMonth-to-month is published alongside a cheaper annual option… | SkipCallsYesMonth-to-month with no contract, cancellable from the app without contacting anyone… |
| On the call | ||
| Books appointments | Sona by QuoPartlySona can text a scheduling link mid-call and, with Jobber connected… | SkipCallsYesThe agent checks live calendar availability during the call and writes the event itself… |
| Transfers to a person | Sona by QuoPartlyTransfers to a teammate, a shared inbox or an external number are supported and the… | SkipCallsYesBoth warm and cold transfers are offered, with the AI briefing the team member on a… |
| Human receptionists as backup | Sona by QuoNot stated | SkipCallsNoThere is no vendor-staffed human answering tier: calls the AI cannot handle are… |
| After-hours rules | Sona by QuoYesBecause Sona is a step in Quo's call flow builder you can place it only after the… | SkipCallsYesAnswering runs nights, weekends and holidays, and you can configure different… |
| Urgent calls escalated | Sona by QuoPartlyEscalation is real but is something you author: a job instruction can detect the… | SkipCallsYesYou define keyword triggers per agent |
| Texts your callers | Sona by QuoYesA Send SMS action texts the live caller from the same business number… | SkipCallsPartlyAutomatic SMS follow-ups come on every plan, but two-way AI text conversations answered… |
| Call summary by text | Sona by QuoPartlySummaries and transcripts land in the Quo inbox immediately and can be pushed to email or… | SkipCallsYesSummaries are pushed by text as well as email and the dashboard… |
| Language, privacy and trying it | ||
| Languages | Sona by QuoPartlyEnglish, Spanish and French | SkipCallsYes10 languages |
| HIPAA, with a signed BAA | Sona by QuoPartlyA BAA is signed on both paid plans, but the vendor carves texting out of covered services… | SkipCallsNoThe vendor states plainly on its transcription page that the product is not HIPAA… |
| Hear it before you buy | Sona by QuoYesA public demo line is published so you can hear Sona before signing up… | SkipCallsYesA public demo number answers without signup, and the site also offers a scenario-driven… |
| What it connects to | ||
| Google Calendar | Sona by QuoYesQuo's own integrations directory lists CRMs, field-service and automation tools but no… | SkipCallsYesGoogle Calendar, Outlook/Microsoft 365, Calendly, Cal.com, Apple Calendar, TidyCal… |
| Outlook | Sona by QuoYesQuo's own integrations directory lists CRMs, field-service and automation tools but no… | SkipCallsYesGoogle Calendar, Outlook/Microsoft 365, Calendly, Cal.com, Apple Calendar, TidyCal… |
| Calendly | Sona by QuoYesQuo's own integrations directory lists CRMs, field-service and automation tools but no… | SkipCallsYesGoogle Calendar, Outlook/Microsoft 365, Calendly, Cal.com, Apple Calendar, TidyCal… |
| Your trade’s software | Sona by QuoYesTrade systems are covered directly - Jobber… | SkipCallsPartlyHousecall Pro and Jobber are supported for home-services scheduling and job creation… |
| Keep your number | Sona by QuoYesQuo lists basic and advanced call forwarding on both plans and documents routing calls… | SkipCallsYesYou keep your number and carrier and switch on forwarding |
| In short | ||
| What it is | Sona by QuoSona is the AI voice agent built into Quo (formerly OpenPhone), a business phone system, answering inbound calls day and night. It is dropped into a Quo call flow, where it answers questions, takes messages, texts callers and transfers to staff.All answers for Sona by Quo | SkipCallsSkipCalls is an AI receptionist and answering service for small businesses that answers calls on a forwarded or SkipCalls number, books appointments, screens spam and sends summaries. It is run from an iOS, Android or web app.All answers for SkipCalls |
| Checked | Sona by QuoOctober 14, 2026 | SkipCallsOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price