OnCallClerk vs dialnote
The short answer
- OnCallClerk costs least at 100 calls a month: $99.
- dialnote costs least at 500: $249.
- Pick OnCallClerk if you want the lower bill at 100 calls.
- Pick dialnote if you want the lower bill at 500 calls.
 OnCallClerksolo trades and service firms that need booking and urgent-call routing from day oneVisit site |  dialnotesmall teams that want one flat phone bill and an AI front desk after hoursVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | OnCallClerk$99Lowest | dialnote$99 |
| At 500 calls a month | OnCallClerk$399 | dialnote$249Lowest |
| Advertised from | OnCallClerk$29 a month | dialnote$49 a month |
| The advertised plan covers | OnCallClerkThe $29 plan it advertises covers 72 of 100 calls. No price is published past that. | dialnoteThe $49 plan covers 0 of 100 calls.100 cost extra. |
| Bills | OnCallClerkper minute | dialnoteper call |
| Keeps answering past your allowance | OnCallClerkNot stated | dialnoteYesNothing stops when an allowance runs out |
| Free trial or plan | OnCallClerkPartlyEvery plan opens with a 14-day free trial on a real number | dialnotePartlyA 10-day trial gives Pro-level features on a real number with 50 included minutes |
| Month to month, cancel online | OnCallClerkYesBilling is month to month with no contract | dialnoteYesPlans run month to month and cancellation is a link in the billing settings |
| On the call | ||
| Books appointments | OnCallClerkYesThe agent checks live calendar availability | dialnotePartlyThe agent checks real availability and books on the call |
| Transfers to a person | OnCallClerkYesTransfers are rule-based on call type, time of day or caller request | dialnotePartlyThe AI hands a live call to one or more teammates on request |
| Human receptionists as backup | OnCallClerkNoThere is no human team behind the agent | dialnoteNoThere is no human answering team behind the AI |
| After-hours rules | OnCallClerkYesCoverage is round-the-clock including nights, weekends and public holidays | dialnoteYesA Business Hours block splits each number's flow so the AI |
| Urgent calls escalated | OnCallClerkYesYou set what counts as urgent | dialnotePartlyEscalation triggers pass the caller to a teammate the moment a human is asked for |
| Texts your callers | OnCallClerkPartlyThe agent sends the caller an SMS confirmation when it books | dialnotePartlyThe agent can text a caller during or after the call and a message bot can hold the thread |
| Call summary by text | OnCallClerkYesEvery call produces a transcript and structured summary delivered by email, SMS or both | dialnotePartlyAn AI summary lands the moment the call ends, reaching you as a push alert in the app |
| Language, privacy and trying it | ||
| Languages | OnCallClerkNot stated | dialnoteYes14 languages |
| HIPAA, with a signed BAA | OnCallClerkNot stated | dialnoteNot stated |
| Hear it before you buy | OnCallClerkYesA toll-free US demo number is published for calling the AI receptionist yourself | dialnoteYesA public number reaches the live AI with no signup |
| What it connects to | ||
| Google Calendar | OnCallClerkYesGoogle Calendar is a native integration that writes the event mid-call | dialnoteYesGoogle Calendar and Outlook have no native connection |
| Outlook | OnCallClerkYesGoogle Calendar is a native integration that writes the event mid-call | dialnoteYesGoogle Calendar and Outlook have no native connection |
| Calendly | OnCallClerkYesGoogle Calendar is a native integration that writes the event mid-call | dialnoteYesBooking runs through Calendly and Cal.com only |
| Your trade’s software | OnCallClerkPartlyServiceTitan, Jobber and Housecall Pro are reached through signed webhooks rather than native apps, and no dental, legal | dialnoteNoThe vendor's complete inventory of native integrations names no trade system such as ServiceTitan, Jobber, Dentrix or OpenTable |
| Keep your number | OnCallClerkYesYou can keep your current business line and forward it to the agent | dialnoteYesYou can keep your current carrier line |
| In short | ||
| What it is | OnCallClerkOnCallClerk is an AI receptionist that answers a small business's phone around the clock, holds a conversation, captures caller details, books appointments and transfers urgent calls. Setup is a no-code wizard with industry templates, a voice and either a new number or call forwarding.All answers for OnCallClerk | dialnotedialnote is a cloud business phone system whose built-in AI voice agent answers calls 24/7, qualifies callers, books meetings and texts follow-ups. Plans are flat per account with unlimited users, and AI calls are metered separately.All answers for dialnote |
| Checked | OnCallClerkOctober 15, 2026 | dialnoteOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price