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Nova by Nelvox vs Rosie

The short answer

  • Nova by Nelvox costs least: CA$199 (about $140) a month for 100 calls and CA$369 (about $260) for 500.
  • Rosie has the lowest advertised price, $49, but costs $149 at 100 calls.
  • Pick Nova by Nelvox if you want the lower bill, bookings made during the call or calls put through to you.
  • Pick Rosie if you want Spanish.
Nova by Nelvox vs Rosie, compared
Nova by Nelvoxbilingual Canadian small businesses that miss calls during rush or after hoursVisit siteRosieUS small businesses that want an agent trained on their website and Google profileVisit site
Cost
At 100 calls a monthNova by NelvoxCA$199about $140LowestRosie$149
At 500 calls a monthNova by NelvoxCA$369about $260LowestRosie$299
Advertised fromNova by NelvoxCA$199 (about $140) a monthabout $140Rosie$49 a month
The advertised plan coversNova by NelvoxThe CA$199 (about $140) plan covers all 100 calls.RosieThe $49 plan it advertises stops at 83 calls, then moves you up a plan.
BillsNova by Nelvoxper minuteRosieper minute
Keeps answering past your allowanceNova by NelvoxYesCalls keep being answered past the allowanceRosieYesNo per-minute overage rate
Free trial or planNova by NelvoxNoThere is no free plan or trial on your own lineRosiePartlyA 7-day free trial of all features on every plan lets you forward your real line before the first charge
Month to month, cancel onlineNova by NelvoxYesAll three plans are month to month with no minimum term, cancellable whenever you wantRosieYesMonth-to-month (renews every 30 days, annual prepay optional) with no cancellation fee
On the call
Books appointmentsNova by NelvoxYesNova books during the call per the business's own rulesRosiePartlyBooking straight into your calendar during the call starts on Scale
Transfers to a personNova by NelvoxYesNova transfers callers to the designated person and briefs themRosiePartlyCold and warm transfers (Rosie briefs the person before connecting) start on Scale
Human receptionists as backupNova by NelvoxNoThe humans behind a failed call are your own team, not Nelvox agentsRosieNot stated
After-hours rulesNova by NelvoxYesNova answers 24/7/365 and the forwarding rule itself can differ by timeRosieYesAnswers 24/7 on every plan
Urgent calls escalatedNova by NelvoxYesNova listens for emergency keywordsRosiePartlyEmergencies reach a person only through transfer scenarios you describe
Texts your callersNova by NelvoxPartlyNova texts the caller automatically to confirm an order or bookingRosiePartlyProfessional only texts callers an appointment link
Call summary by textNova by NelvoxYesThe business owner gets the call's details by SMS (or email)RosieYesEvery plan sends an email and/or text notification after each call with a brief overview
Language, privacy and trying it
LanguagesNova by NelvoxPartlyEnglish and FrenchRosieYesEnglish and Spanish
HIPAA, with a signed BAANova by NelvoxNot statedRosiePartlyThe terms refer to a HIPAA Business Associate Agreement signed separately with Rosie
Hear it before you buyNova by NelvoxYesTwo live demo numbers are published: a general Nova line and a restaurant demoRosieYesThe homepage plays four recorded sample calls, for example a move-out cleaning request
What it connects to
Google CalendarNova by NelvoxNot statedRosiePartlyBooks directly into Google Calendar, Calendly, Acuity
OutlookNova by NelvoxNot statedRosieNoOnly one calendar can be connected, and Outlook is not listed
CalendlyNova by NelvoxNot statedRosiePartlyBooks directly into Google Calendar, Calendly, Acuity
Your trade’s softwareNova by NelvoxPartlyNelvox says scheduling and EMR compatibility varies by systemRosiePartlyLogs calls into field-service tools Jobber, Housecall Pro, ServiceM8, JobTread, JobNimbus
Keep your numberNova by NelvoxYesYou keep your existing number and forward it to the dedicated Nova numberRosieYesYou keep your existing number and forward calls
In short
What it isNova by NelvoxNova is Nelvox's AI phone receptionist for Canadian small businesses, answering calls in French or English around the clock. Nelvox configures it for each business, takes orders, bookings and messages, and transfers calls that need a person.All answers for Nova by NelvoxRosieRosie is an AI receptionist for US small businesses: you forward your existing line to a Rosie number, and an agent trained on your website and Google profile answers it. It is sold self-serve, billed by the minute, with a mobile app and website chat.All answers for Rosie
CheckedNova by NelvoxOctober 15, 2026RosieOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.