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Nextiva XBert AI Receptionist vs Voksha

The short answer

  • Nextiva XBert AI Receptionist costs least at 100 calls a month: $99.
  • Voksha costs least at 500: $449.
  • Voksha has the lowest advertised price, $14, but costs $99 at 100 calls.
  • Pick Nextiva XBert AI Receptionist if you want the lower bill at 100 calls, bookings made during the call or calls put through to you.
  • Pick Voksha if you want the lower bill at 500 calls.
Nextiva XBert AI Receptionist vs Voksha, compared
Nextiva XBert AI Receptionistservice businesses missing calls on the job, from HVAC and dental to law firmsVisit siteVokshalocal businesses that miss calls while busy or closed and just need messages takenVisit site
Cost
At 100 calls a monthNextiva XBert AI Receptionist$99LowestVoksha$99
At 500 calls a monthNextiva XBert AI Receptionist$495Voksha$449Lowest
Advertised fromNextiva XBert AI Receptionist$99 a monthVoksha$14 a month
The advertised plan coversNextiva XBert AI ReceptionistThe $99 plan covers all 100 calls.VokshaThe $14 plan covers 15 of 100 calls.85 cost extra.
BillsNextiva XBert AI Receptionistper callVokshaper call
Keeps answering past your allowanceNextiva XBert AI ReceptionistYesCalls past the included 100 are not cut offVokshaYesCalls past the allowance keep being answered and are billed at one dollar each
Free trial or planNextiva XBert AI ReceptionistPartlyThere is a 14-day free trial of the receptionist with no commitmentVokshaNoThere is no free plan or trial on your own line
Month to month, cancel onlineNextiva XBert AI ReceptionistYesThe XBert add-on is month to month with no long-term contractVokshaYesBilling is month to month with no commitment and the plan cards say cancel anytime
On the call
Books appointmentsNextiva XBert AI ReceptionistYesXBert books into a connected calendar during the conversation, checking live availabilityVokshaPartlyBooking into a connected calendar happens during the call
Transfers to a personNextiva XBert AI ReceptionistYesCallers can be put through to a named team memberVokshaPartlyTransfer to a named person is part of Premium custom call flows
Human receptionists as backupNextiva XBert AI ReceptionistPartlyEscalation goes to the buyer's own staff, not to receptionists employed by NextivaVokshaNoThere is no human answering team behind the AI
After-hours rulesNextiva XBert AI ReceptionistYesCoverage is explicitly round-the-clock including weekends and public holidaysVokshaYesIt answers 24/7 on every plan and you can set separate handling for business hours
Urgent calls escalatedNextiva XBert AI ReceptionistYesThe vendor states urgent requests are passed to staff mid-conversationVokshaPartlyUrgent calls are flagged and routed to you or an on-call person
Texts your callersNextiva XBert AI ReceptionistYesThe same agent holds SMS and web chat conversations, sends booking linksVokshaPartlyTexting the caller rather than only alerting you is restricted to the Enterprise plan from $990 a month
Call summary by textNextiva XBert AI ReceptionistPartlySummaries, transcripts and reports arrive in the dashboard and as alertsVokshaYesEvery plan sends the call summary
Language, privacy and trying it
LanguagesNextiva XBert AI ReceptionistNot statedVokshaPartly5 languages
HIPAA, with a signed BAANextiva XBert AI ReceptionistPartlyNextiva advertises HIPAA compliance for patient callsVokshaPartlyA Business Associate Agreement is signed only on the Enterprise plan from $990 a month
Hear it before you buyNextiva XBert AI ReceptionistYesRecorded sample calls play on the product page for restaurant, healthcareVokshaYesA free demo line, 1-888-488-1811, is published across the site
What it connects to
Google CalendarNextiva XBert AI ReceptionistNoGoogle Calendar, Calendly and Cal.com are live at no costVokshaYesGoogle Calendar, Outlook and Microsoft 365
OutlookNextiva XBert AI ReceptionistNoGoogle Calendar, Calendly and Cal.com are live at no costVokshaYesGoogle Calendar, Outlook and Microsoft 365
CalendlyNextiva XBert AI ReceptionistNoGoogle Calendar, Calendly and Cal.com are live at no costVokshaYesCalendly is listed but is set up by Voksha support, and Starter connects to nothing
Your trade’s softwareNextiva XBert AI ReceptionistPartlyTrade systems are covered broadly, but only Housecall Pro is liveVokshaPartlyTrade systems including ServiceTitan, Housecall Pro, Dentrix, Clio, OpenTable
Keep your numberNextiva XBert AI ReceptionistNot statedVokshaYesYou keep your existing business number and forward it to the Voksha number
In short
What it isNextiva XBert AI ReceptionistXBert AI Receptionist is Nextiva's AI front desk that answers calls, texts and web chats, books appointments and hands callers to staff. It is sold as a $99 monthly package of 100 conversations, standalone or added to a Nextiva plan.All answers for Nextiva XBert AI ReceptionistVokshaVoksha is an AI phone receptionist for small and local businesses that answers every call around the clock, captures the caller's details and sends a summary. Appointment booking and integrations start on its Premium plan.All answers for Voksha
CheckedNextiva XBert AI ReceptionistOctober 15, 2026VokshaOctober 16, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price