Newo vs Kalyvox
The short answer
- Kalyvox costs least: €136.50 (about $153) a month for 100 calls and €326.50 (about $366) for 500.
- Pick Newo if you want a summary by text after each call or a connection to your trade’s software.
- Pick Kalyvox if you want the lower bill.
 Newodental practices and home-service firms that book into their own scheduling softwareVisit site |  Kalyvoxsmall field-service and professional teams that cannot answer the phone while workingVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Newo$175 | Kalyvox€136.50about $153Lowest |
| At 500 calls a month | Newo$749 | Kalyvox€326.50about $366Lowest |
| Advertised from | Newo$299 a month | Kalyvox€89 (about $100) a monthabout $100 |
| The advertised plan covers | NewoThe $299 plan it advertises covers all 100 calls. | KalyvoxThe €89 (about $100) plan covers 0 of 100 calls.100 cost extra. |
| Bills | Newoin credits | Kalyvoxper minute |
| Keeps answering past your allowance | NewoYesCalls keep being answered past the allowance and extra units bill at the plan rate | KalyvoxYesThere is no allowance to exceed: extra volume keeps billing at the same per-minute rate |
| Free trial or plan | NewoYesA new account starts on Pay As You Go with 50 free units and a provisioned number | KalyvoxPartlySeven days free with a working assistant you can forward real calls to and phone yourself |
| Month to month, cancel online | NewoYesAll plans bill monthly with no annual option | KalyvoxYesMonth-to-month with no commitment |
| On the call | ||
| Books appointments | NewoYesIt reads live availability in your scheduler and writes the booking back during the call | KalyvoxYesThe assistant reads live calendar availability, offers slots and writes the event |
| Transfers to a person | NewoPartlyTransfers to a named human destination are configurable per scenario | KalyvoxYesRule-based transfer by detected intent |
| Human receptionists as backup | NewoNoNewo supplies no human agents of its own | KalyvoxNoNo human operators sit behind the AI |
| After-hours rules | NewoYesA free-text working-hours attribute drives open/closed answers, booking validation | KalyvoxYesAnswers 24/7 and adapts the greeting and script to your configured business hours |
| Urgent calls escalated | NewoYesEmergency intent is recognized and put through to the on-call person | KalyvoxPartlyEscalation fires on criteria you define, by keyword transfer or SMS to the on-call contact |
| Texts your callers | NewoYesThe same agent holds two-way SMS threads from the same history as the phone call | KalyvoxPartlyIt can text a booking link mid-call when the caller's number is a mobile |
| Call summary by text | NewoYesPost-session reports go out by email and SMS to managers after every conversation | KalyvoxPartlyEvery call produces a structured card by notification, email or text |
| Language, privacy and trying it | ||
| Languages | NewoYes15+ languages | KalyvoxPartlyEnglish and French |
| HIPAA, with a signed BAA | NewoYesNewo acts as a business associate | KalyvoxNot stated |
| Hear it before you buy | NewoPartlyYou can enter your website, get an agent trained on it and talk to it within minutes | KalyvoxPartlyThere is no public demo number or recorded sample call |
| What it connects to | ||
| Google Calendar | NewoYesCalendly, Cal.com and Google Calendar are documented with setup guides | KalyvoxYesGoogle Calendar and Microsoft Outlook connect in one authorization |
| Outlook | NewoYesCalendly, Cal.com and Google Calendar are documented with setup guides | KalyvoxYesGoogle Calendar and Microsoft Outlook connect in one authorization |
| Calendly | NewoYesCalendly, Cal.com and Google Calendar are documented with setup guides | KalyvoxYesA Calendly-style link can be texted instead when no calendar is connected |
| Your trade’s software | NewoYesTrade systems with setup guides span dentistry (Dentrix, Open Dental, Eaglesoft, Denticon) | KalyvoxNoThe vendor's integration inventory names only Google Calendar, Zapier and ChatGPT |
| Keep your number | NewoYesYou keep your published number and set delayed carrier forwarding | KalyvoxYesYou keep your existing landline or mobile number and forward it permanently, on no-answer |
| In short | ||
| What it is | NewoNewo is a ready-to-deploy voice AI employee that answers a small business's phone, texts and web chat as one agent with one memory. It books, reschedules and routes the work inside the practice-management, CRM and field-service systems the business already runs.All answers for Newo | KalyvoxKalyvox is a Toulouse-built AI receptionist that answers forwarded business calls around the clock, qualifies each caller against rules you configure and books appointments into a connected calendar. Every handled call becomes a structured ticket with summary, transcript and next action.All answers for Kalyvox |
| Checked | NewoOctober 15, 2026 | KalyvoxOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.