My AI Front Desk vs VoiceFleet
The short answer
- VoiceFleet costs least at 100 calls a month (99 EUR), My AI Front Desk at 500 ($359).
- My AI Front Desk has the lowest advertised price ($99), but costs $109 at 100 calls.
- Only My AI Front Desk states it signs a HIPAA agreement on every plan.
 My AI Front DeskVisit site |  VoiceFleetlocal service firms in Ireland and the UK that lose booking calls to voicemailVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | My AI Front Desk$109 | VoiceFleet99 EURLowest |
| At 500 calls a month | My AI Front Desk$359Lowest | VoiceFleet599 EUR |
| Advertised from | My AI Front Desk$99 a month | VoiceFleet$99 a month |
| The advertised plan covers | My AI Front DeskThe $99 plan covers 96 of 100 calls.4 cost extra. | VoiceFleetThe 99 EUR plan covers all 100 calls. |
| Bills | My AI Front Deskper minute | VoiceFleetper minute |
| Keeps answering past your allowance | My AI Front DeskYesCalls keep being answered past the allowance | VoiceFleetNoThere is no overage rate at all: instead of billing extra minutes automatically… |
| Free trial or plan | My AI Front DeskPartlyBusiness-in-a-Box comes with a 7-day free trial, so you can try it before paying | VoiceFleetPartlyEvery plan starts with a 7-day free trial you can run on real business calls while… |
| Month to month, cancel online | My AI Front DeskYesBilling is month to month with no contract, and you cancel from the dashboard without a… | VoiceFleetYesBilling is month to month with no lock-in |
| On the call | ||
| Books appointments | My AI Front DeskYesIt books into your calendar during the call | VoiceFleetPartlyIt books into the diary during the call only where the connected provider supports API… |
| Transfers to a person | My AI Front DeskYesWarm transfer is supported. 'Hot' transfers can play a whisper summary to your staff… | VoiceFleetPartlyTransfer to your own staff is an add-on on Starter and included from Growth upward |
| Human receptionists as backup | My AI Front DeskNoThere are no vendor-staffed human receptionists | VoiceFleetNoNo human receptionists sit behind the AI: the vendor positions itself as AI-first against… |
| After-hours rules | My AI Front DeskYesIt answers 24/7 | VoiceFleetYesIt answers 24/7 on every plan and you configure time zone, holiday hours… |
| Urgent calls escalated | My AI Front DeskYesUrgent calls are escalated through transfer scenarios you describe… | VoiceFleetYesEmergency flagging is listed on all three plans and urgent calls can be routed to staff… |
| Texts your callers | My AI Front DeskYesIt can text callers during and after a call (links, menus, confirmations)… | VoiceFleetNot stated |
| Call summary by text | My AI Front DeskYesCall notifications can go by SMS or email and can include the AI call summary and… | VoiceFleetYesAfter each call you get caller details, reason for calling and urgency as an instant… |
| Language, privacy and trying it | ||
| Languages | My AI Front DeskPartly20+ languages | VoiceFleetPartly30+ languages |
| HIPAA, with a signed BAA | My AI Front DeskYesThe HIPAA landing page says a Business Associate Agreement comes with every plan and is… | VoiceFleetNoNo Business Associate Agreement is offered anywhere |
| Hear it before you buy | My AI Front DeskYesThere is a public demo phone line to call before buying… | VoiceFleetPartlyYou can run a live AI receptionist call in the browser and play two recorded sample calls… |
| What it connects to | ||
| Google Calendar | My AI Front DeskYesGoogle Calendar has a native two-way sync with a setup guide | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Outlook | My AI Front DeskYesOutlook / Microsoft 365 calendar sync is listed on the integrations page | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Calendly | My AI Front DeskYesCalendly is named in the booking FAQ and in the help centre's scheduling category… | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Your trade’s software | My AI Front DeskYesThere are documented connectors for Housecall Pro… | VoiceFleetYesTrade and practice systems are supported, including Open Dental, Phorest… |
| Keep your number | My AI Front DeskYesYou can keep your existing number and forward calls to your Frontdesk number… | VoiceFleetYesYou keep your existing business number and forward it to the VoiceFleet number |
| In short | ||
| What it is | My AI Front DeskMy AI Front Desk (branded Frontdesk) is an AI receptionist that answers a business's phone calls and also handles web chat, two-way SMS, email and a built-in CRM. Small businesses buy it self-serve; agencies can resell it under their own brand.All answers for My AI Front Desk | VoiceFleetVoiceFleet is an inbound AI voice receptionist for small businesses that answers forwarded calls, answers approved FAQs, captures booking requests and routes urgent callers. It sells prepaid monthly minute plans with a local business number and booking-system integrations.All answers for VoiceFleet |
| Checked | My AI Front DeskOctober 14, 2026 | VoiceFleetOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price