My AI Front Desk vs SkipCalls
The short answer
- SkipCalls costs least at both 100 and 500 calls a month.
- Only My AI Front Desk states it signs a HIPAA agreement on every plan.
 My AI Front DeskVisit site |  SkipCallssolo trades and service businesses that miss calls while on the jobVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | My AI Front Desk$109 | SkipCalls$19.99Lowest |
| At 500 calls a month | My AI Front Desk$359 | SkipCalls$176.50Lowest |
| Advertised from | My AI Front Desk$99 a month | SkipCalls$19.99 a month |
| The advertised plan covers | My AI Front DeskThe $99 plan covers 96 of 100 calls.4 cost extra. | SkipCallsThe $19.99 plan covers all 100 calls. |
| Bills | My AI Front Deskper minute | SkipCallsper call |
| Keeps answering past your allowance | My AI Front DeskYesCalls keep being answered past the allowance | SkipCallsPartlyNothing is cut off or auto-charged past the call allowance on Starter and PRO |
| Free trial or plan | My AI Front DeskPartlyBusiness-in-a-Box comes with a 7-day free trial, so you can try it before paying | SkipCallsPartlyA seven-day free trial lets you run it on your real line before paying… |
| Month to month, cancel online | My AI Front DeskYesBilling is month to month with no contract, and you cancel from the dashboard without a… | SkipCallsYesMonth-to-month with no contract, cancellable from the app without contacting anyone… |
| On the call | ||
| Books appointments | My AI Front DeskYesIt books into your calendar during the call | SkipCallsYesThe agent checks live calendar availability during the call and writes the event itself… |
| Transfers to a person | My AI Front DeskYesWarm transfer is supported. 'Hot' transfers can play a whisper summary to your staff… | SkipCallsYesBoth warm and cold transfers are offered, with the AI briefing the team member on a… |
| Human receptionists as backup | My AI Front DeskNoThere are no vendor-staffed human receptionists | SkipCallsNoThere is no vendor-staffed human answering tier: calls the AI cannot handle are… |
| After-hours rules | My AI Front DeskYesIt answers 24/7 | SkipCallsYesAnswering runs nights, weekends and holidays, and you can configure different… |
| Urgent calls escalated | My AI Front DeskYesUrgent calls are escalated through transfer scenarios you describe… | SkipCallsYesYou define keyword triggers per agent |
| Texts your callers | My AI Front DeskYesIt can text callers during and after a call (links, menus, confirmations)… | SkipCallsPartlyAutomatic SMS follow-ups come on every plan, but two-way AI text conversations answered… |
| Call summary by text | My AI Front DeskYesCall notifications can go by SMS or email and can include the AI call summary and… | SkipCallsYesSummaries are pushed by text as well as email and the dashboard… |
| Language, privacy and trying it | ||
| Languages | My AI Front DeskPartly20+ languages | SkipCallsYes10 languages |
| HIPAA, with a signed BAA | My AI Front DeskYesThe HIPAA landing page says a Business Associate Agreement comes with every plan and is… | SkipCallsNoThe vendor states plainly on its transcription page that the product is not HIPAA… |
| Hear it before you buy | My AI Front DeskYesThere is a public demo phone line to call before buying… | SkipCallsYesA public demo number answers without signup, and the site also offers a scenario-driven… |
| What it connects to | ||
| Google Calendar | My AI Front DeskYesGoogle Calendar has a native two-way sync with a setup guide | SkipCallsYesGoogle Calendar, Outlook/Microsoft 365, Calendly, Cal.com, Apple Calendar, TidyCal… |
| Outlook | My AI Front DeskYesOutlook / Microsoft 365 calendar sync is listed on the integrations page | SkipCallsYesGoogle Calendar, Outlook/Microsoft 365, Calendly, Cal.com, Apple Calendar, TidyCal… |
| Calendly | My AI Front DeskYesCalendly is named in the booking FAQ and in the help centre's scheduling category… | SkipCallsYesGoogle Calendar, Outlook/Microsoft 365, Calendly, Cal.com, Apple Calendar, TidyCal… |
| Your trade’s software | My AI Front DeskYesThere are documented connectors for Housecall Pro… | SkipCallsPartlyHousecall Pro and Jobber are supported for home-services scheduling and job creation… |
| Keep your number | My AI Front DeskYesYou can keep your existing number and forward calls to your Frontdesk number… | SkipCallsYesYou keep your number and carrier and switch on forwarding |
| In short | ||
| What it is | My AI Front DeskMy AI Front Desk (branded Frontdesk) is an AI receptionist that answers a business's phone calls and also handles web chat, two-way SMS, email and a built-in CRM. Small businesses buy it self-serve; agencies can resell it under their own brand.All answers for My AI Front Desk | SkipCallsSkipCalls is an AI receptionist and answering service for small businesses that answers calls on a forwarded or SkipCalls number, books appointments, screens spam and sends summaries. It is run from an iOS, Android or web app.All answers for SkipCalls |
| Checked | My AI Front DeskOctober 14, 2026 | SkipCallsOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price