My AI Front Desk vs Rosie
The short answer
- My AI Front Desk costs least at 100 calls a month ($109), Rosie at 500 ($299).
- Rosie has the lowest advertised price ($49), but costs $149 at 100 calls.
 My AI Front DeskVisit site |  RosieVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | My AI Front Desk$109Lowest | Rosie$149 |
| At 500 calls a month | My AI Front Desk$359 | Rosie$299Lowest |
| Advertised from | My AI Front Desk$99 a month | Rosie$49 a month |
| The advertised plan covers | My AI Front DeskThe $99 plan covers 96 of 100 calls.4 cost extra. | RosieThe $49 plan stops at 83 calls, then moves you up a plan. |
| Bills | My AI Front Deskper minute | Rosieper minute |
| Keeps answering past your allowance | My AI Front DeskYesCalls keep being answered past the allowance | RosieYesNo per-minute overage rate: going past the allowance automatically moves you up to the… |
| Free trial or plan | My AI Front DeskPartlyBusiness-in-a-Box comes with a 7-day free trial, so you can try it before paying | RosiePartlyA 7-day free trial of all features on every plan lets you forward your real line before… |
| Month to month, cancel online | My AI Front DeskYesBilling is month to month with no contract, and you cancel from the dashboard without a… | RosieYesMonth-to-month (renews every 30 days, annual prepay optional) with no cancellation fee |
| On the call | ||
| Books appointments | My AI Front DeskYesIt books into your calendar during the call | RosiePartlyBooking straight into your calendar during the call starts on Scale |
| Transfers to a person | My AI Front DeskYesWarm transfer is supported. 'Hot' transfers can play a whisper summary to your staff… | RosiePartlyCold and warm transfers (Rosie briefs the person before connecting) start on Scale |
| Human receptionists as backup | My AI Front DeskNoThere are no vendor-staffed human receptionists | RosieNot stated |
| After-hours rules | My AI Front DeskYesIt answers 24/7 | RosieYesAnswers 24/7 on every plan |
| Urgent calls escalated | My AI Front DeskYesUrgent calls are escalated through transfer scenarios you describe… | RosiePartlyEmergencies reach a person only through transfer scenarios you describe… |
| Texts your callers | My AI Front DeskYesIt can text callers during and after a call (links, menus, confirmations)… | RosiePartlyProfessional only texts callers an appointment link |
| Call summary by text | My AI Front DeskYesCall notifications can go by SMS or email and can include the AI call summary and… | RosieYesEvery plan sends an email and/or text notification after each call with a brief overview… |
| Language, privacy and trying it | ||
| Languages | My AI Front DeskPartly20+ languages | RosieYesEnglish and Spanish |
| HIPAA, with a signed BAA | My AI Front DeskYesThe HIPAA landing page says a Business Associate Agreement comes with every plan and is… | RosiePartlyThe terms refer to a HIPAA Business Associate Agreement signed separately with Rosie… |
| Hear it before you buy | My AI Front DeskYesThere is a public demo phone line to call before buying… | RosieYesThe homepage plays four recorded sample calls, for example a move-out cleaning request… |
| What it connects to | ||
| Google Calendar | My AI Front DeskYesGoogle Calendar has a native two-way sync with a setup guide | RosiePartlyBooks directly into Google Calendar, Calendly, Acuity and Appointlet from the Scale plan… |
| Outlook | My AI Front DeskYesOutlook / Microsoft 365 calendar sync is listed on the integrations page | RosieNoonly one calendar can be connected, and Outlook is not listed |
| Calendly | My AI Front DeskYesCalendly is named in the booking FAQ and in the help centre's scheduling category… | RosiePartlyBooks directly into Google Calendar, Calendly, Acuity and Appointlet from the Scale plan… |
| Your trade’s software | My AI Front DeskYesThere are documented connectors for Housecall Pro… | RosiePartlyLogs calls into field-service tools Jobber, Housecall Pro, ServiceM8, JobTread… |
| Keep your number | My AI Front DeskYesYou can keep your existing number and forward calls to your Frontdesk number… | RosieYesYou keep your existing number and forward calls… |
| In short | ||
| What it is | My AI Front DeskMy AI Front Desk (branded Frontdesk) is an AI receptionist that answers a business's phone calls and also handles web chat, two-way SMS, email and a built-in CRM. Small businesses buy it self-serve; agencies can resell it under their own brand.All answers for My AI Front Desk | RosieRosie is an AI receptionist for US small businesses: you forward your existing line to a Rosie number, and an agent trained on your website and Google profile answers it. It is sold self-serve, billed by the minute, with a mobile app and website chat.All answers for Rosie |
| Checked | My AI Front DeskOctober 14, 2026 | RosieOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price